Yesterday I downloaded the big update and played a little, no big problems, but I did have to disconnect from a game a few times, due to audio issues (sound randomly cut out, all other sound was working fine). Today when I got home there was a little update, around 22 MB, I downloaded it and when I tried to log in I got an error that reads “Backend error Error signing in”.
I have tried most solutions shown on the internet except reinstalling the game because I have very slow internet. When I tried to troubleshoot the problem I found a steam discussion with people reporting they were banned for disconnecting multiple times.
If no one has any other idea how to fix this problem I’d like to know if I was banned and for what at least.
Attempted Solutions (Optional):
Restarted the game
Restarted steam (and my computer)
No change in firewalls or windows updates since last night, I am not using any external programms like VPNs or anything and I have never had this problem before anyways.
So yesterday I downloaded the big update and was playing when I had some weird bugs. First my gamesound randomly cut out and then I had several disconnects, though that could just be my bad internet.
When I got home today I had to download a little update (around 22Mb) and when I got to the log-in screen I got the “Backend error - Error loging in” message. I’ve never had this error before.
I don’t cheat and I don’t remember that I particularly used any bad language but when I tried to troubleshoot the issue I found a steam discussion with a few people saying they were banned after having disconnects (same error code)
Am I banned? And if yes, for what? And if no, I would really appreciate any additional tipps.
So I tried a lot already:
Restart game
Restart computer
Verify files multiple times
Delete Appdata folder
Nothing changed on my computer since yesterday, I had no windows updates and I’m also not using any VPNs or any Antivirus other than windows defender.
Checked Drivers
I haven’t yet tried to reinstall the game since my internet is very slow and it would take a long while