Error Signing In, Backend Error

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Error - Backend Error

Issue Description (Required):

I often encounter a problem when trying to sign in, i cannot reproduce the problem all the time, but it is often enough.
In chronological order:
I bought and installed the game, never encountered the error.
I changed my ram memory, never encountered the error.
One of the ram sticks was faulty, removed the second one, kept one plugged it, encountered the error once or twice.
Tried installing mods, I launched the game before installing mods, all is well. Install mods, get the error, restart the game multiple times, get the error every time, disable mods, verify integrity of game files, all is well, I was able to play, did not attempt to reinstall mods.
Tried logging in today, encounter the error.

I have attached logs. Also I found some relevant info in forum: Backend Error, Error Signing In
I made sure Darktide.exe & EasyAntiCheat_EOS.exe are allowed.
Please advise.

Reproduction Rate (Required):

Common (<50%)

Platform (Required):

Steam (PC)

Player ID (Optional):

Upload Supporting Evidence (Optional):

1.png
1.png1919×1079 178 KB

[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2024-10-15-12.28.26-bb667dd3-b761-4a3e-9b16-2237ee6cd47f.log (105 KB)
console-2024-10-15-12.37.28-9b9e4817-8de3-4062-bdd1-d3e94e060b63.log (712 KB)
darktide_launcher.log (87.2 KB)

2

Hello! Could you see if any of the solutions here help with your error, please?:

3

I made sure my firewall allowed the launcher and the game itself and I have not encountered the problem since