Error Backend Error

Warhammer 40,000: Darktide Technical Support
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Issue Type (Required):

Error - Backend Error

Issue Description (Required):

GF is unable to log in, gets “Error Backend Error” then “Backend Error Error Signing In”
I am able to log into my account on my computer, right next to her, but she is unable to. I had her try disabling mods and such, with no such luck. This started just after we took a break and were coming back for one last round for the night.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

Upload Supporting Evidence (Optional):

photo_2024-11-05_04-15-17.jpg
photo_2024-11-05_04-15-17.jpg1280×719 65 KB

photo_2024-11-05_04-15-28.jpg
photo_2024-11-05_04-15-28.jpg1280×719 67.9 KB

2

Sorry to hear this @MeanderingBeing

So we can take a look, could you please provide a launcher log and the most recent console log from a session they try to sign-in and receive the Backend Error

Thanks in advance!

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console-2024-11-06-00.30.08-5863cfc9-5a4e-49d5-85ac-7f03ab97cceb.log (118.5 KB)
darktide_launcher.log (823 Bytes)

1 Like
4

See here? I noticed you’re running modded and EWC requires another dependency all of a sudden - it caught me off guard too.

2 Likes
5

I run weapon customization too and havent been encountering this error, but we’ll give it a shot

6

That did it, thanks. Weird how it was still causing problems even with mods disabled tho. I guess darktide still checks the mod folder even when mods are disabled?

2 Likes
7

You’re the best blueninja! <3

That got me logged in!

2 Likes
8

Thanks for the assist @CobaltNinja, I’m glad to hear the issue was mod-related and has a solution :slight_smile:

2 Likes