Backend error since the hotfix #53 1.5.11

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Error - Backend Error

Issue Description (Required):

Since the stated hotfix #53 1.5.11 on november 27th i have tried to start the game dozens of times and without fail every single time i press spacebar on the titlescreen it shows the backend error after showing the line “processing inquisitorial clearance” for only a second. i hoped that todays update might fix it but it didn’t

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Player ID (Optional):

[PC] Crash Report (Optional):

unfortunately i have disabled the crashwindows back when i was on a much weaker pc

Upload Supporting Evidence (Optional):

20241203174554_1.jpg
20241203174554_1.jpg1920×1080 138 KB

[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2024-12-03-16.09.11-ebd3e951-22a4-4479-b03a-24833059eb1c.log (67.4 KB)
darktide_launcher.log (17.4 KB)

2

Something is most likely blocking your connection to our servers. Please could you try running through the solutions here?:

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3

apologies i forgot to mentions this but i have gone through all of those solutions since i have been attempting to find a fix myself for days now. i have also been looking at some other possible solutions from steam threads. no dice, unfortunately

4

hi there, it has been three days and i just wanted to ask if maybe there are other ideas. with the weekend coming at all i’d like to get back into the game

5

Hi, I did share your log with our developers, and one has asked if you’re able to connect to a mobile hotspot or attempt to log in to Darktide using another PC? For troubleshooting purposes only.

1 Like