KNOWN ISSUE: Backend Error

Just tried to log in, still getting the backend error on the release version with a VPN.

1 Like

I get the ā€œError signing inā€ still too. After reading through a few logs of the people here with the same issue it seems the issue is connection to vivox. Can we please get a patch that makes vivox optional for logging in? I don’t really care about the voice chat I just want to be able to play the game

1 Like

backend error, never got this garbage in the beta.
Steam ID: 76561198043459382
console-2022-11-30-19.46.08-664cf273-6e68-4ae7-a3ba-67b8d8473e29.log (31.7 KB)

Seems like one of the fixes is to DELETE everything in the roaming folder. is this going to wipe all the characters? this is stupid. Has anybody even had this issue resolved? i tried like 10 things so far and nothing. That poor guy above didn’t even get to play the beta. you people are criminals if i can’t, 1) do not get this issue resolved in 1-2 days 2) get a refund.

Backend Error AGAIN!
This is now a week of troubleshooting, countless hours spent trying to fix it, doing everything suggested, and NOTHING.
There are literally HUNDREDS of people unable to even play the game due to this issue and the game is now fully released. I will be demanding a refund.
console-2022-11-30-20.00.20-f7973780-d3dc-46b6-b7d1-478ad3afe27d.log (28.2 KB)

ā€œ20:00:45.165 warning: [EOS] 000001F826CE03A0: invalid HTTP response code received. URL: https://api.epicgames.dev/sdk/v1/default?platformId=WIN, HTTP code: 0, content length: 0, actual payload size: 0ā€

Fatshark API will not conduct the handshake and returns an invalid HTTP request.

I joined a game, long loading time, almost immediately error 2001.

console-2022-11-30-19.45.46-b4d620a0-c415-4554-88c3-b2bbdfe81f87.log (186.6 KB)

Only my launcher was fixed by this, I still receive the backend error when trying to sign into the game.

Error Displayed (If Applicable): Backend error - error signing in (Darktide) … Server error Sign-in timeout (Vermintide)

Steps to Reproduce: Just starting the game, both fatshark games

Platform:
Steam

Player ID:
Ruper1407

Approx. Time of Issue & Timezone:
[11/30/2022, 21:53PM] [GMT+1]

Reproduction Rate:
Constant (100%)

Upload Console Log:
I cant upload too big

Got on with the launch version for about 2 minutes, got disconnected, trapped in backend error again.

Crash Report (If Applicable):
Cannot load past title screen ++Processing Inquistorial Clearence++

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

After intro video, press Space to continue.
Backend error appears, it won't allow me past the title screen.

Platform:
Steam

Player ID:
76561198129623712

Approx. Time of Issue & Timezone:
11/30/2022 4:07pm Central.

Upload Console Log:
console-2022-11-30-22.02.22-9ccf4655-700a-420b-95fd-cb793178b883.log (28.3 KB)

Just tested with my laptop and found that Im able to connect and sign in without any backend errors even though I am using the exact same wifi as my PC is using. Unfortunately it doesnt meet system requirements so Im still unable to play the game.

Hey can you people give an hour by hour update or something what the PHUCK is the deal here? i bought this PHUKING game only to NOT be able to play and MAY NOT BE ABLE TO PLAY FOR…I DONT KNOW APPARENTLY WEEKS OR MONTHS.

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This is kind of a PHUKED solution but i installed it on game pass and it works fine. Hope you clowns can use this information to help fix it for the steam players who pre ordered and have progress…and friends…and TIME INVESTED ALREADY.

Works fine on game pass (glad I returned on steam)… suggesting that all this non sense is borked steam integration.

your logs say you’ve been temporarily banned for behavior, please stop spamming this thread

Hello,

I’ve been unable to get past the ā€œBackend Error,ā€ since the pre-beta, unfortunately. I just performed a clean uninstall/reinstall of DarkTide, and successfully installed the experimental beta, yet I am still unsuccessful.

Steps to Reproduce:

  1. Open Application
  2. On Start Screen, press Space to begin
  3. Observe Backend Error

Platform:
Steam

Player ID:

JayRpt - Steam Community :: JayRpt

Approx. Time of Issue & Timezone:
[11/30/2022, 10:35PM] [CST]

Upload Console Log:

console-2022-12-01-04.32.08-c89138f3-84ac-4209-b479-8d8fb50df441.log (32.6 KB) - 1st attempt after reinstall w/ experimental beta

console-2022-12-01-04.33.38-c881df60-49d5-4028-b936-efe5cddf53af.log (21.4 KB) - 2nd Attempt after reinstall w/o beta

Issue Description:
I finally got back into the game for 1 session but once I logged out, the backend error returned and Im not able to get back into the game again.

Idk why or if this is normal, but I was looking through my logs and noticed that every time I got the backend error, there were 3-4 errors in the log that mention that the game was attempting to connect to epic games even though I am on steam. Once I noticed this, I uninstalled on steam, and began a reinstall, and while this happened I opened up epic games and updated it. Once Darktide finished its reinstall, I was able to get in with no issue. Played a full game with no issue. Once I finished I checked that sessions log and saw there were zero refrences to epic games in the log the 1 time I managed to get in.

I tried to log back in and developed the backend error once more. After checking the logs, I saw the epic games error messages had reappeared. Im going to try and reinstall again and see if I can get back into game once more.

Platform:
Steam

Player ID:
(Steam Community :: BobTheGuy)

Approx. Time of Issue & Timezone:
12/01/2022 12:30 central US

Upload Console Log:
From before I successfully got in
console-2022-12-01-04.40.26-ba5cf5e9-a823-4e62-a7e6-dc29fec4a5b6.log (43.7 KB)

Log from successfully getting in
console-2022-12-01-06.26.56-4d854b76-223f-49ac-b09b-123dfc0e20c5.log (204.9 KB)

Logs from after successfully getting in and developing backend error again
console-2022-12-01-07.04.33-a5d9db64-7bcb-4e04-9f33-03f9a30f07a6.log (58.1 KB)
console-2022-12-01-07.12.50-79563369-f748-4bbe-82c0-b06973a496f5.log (25.1 KB)

Fatshark has there been any progress on this? im on 58 mins playtime (halfway to my refund) just from loading screens. I cant open the game from steam client, it shows playing in my library but the game dsnt launch. So i launch from the exe in the install folder and it works until i hit backend error

I got the Backend error after the full Game release. VPN, DNS change and experimental built didn’t work. After putting the Game on the Ignorelist of my AntiVirus (Comodo) i can start the Game just fine.

na same issue.

Right i got mine working after testing everything i can google my solution was running steam itself in admin. Thats it. I did this with the darktide.exe and EAC.exe but didnt try steam.
finally