Issue Type (Required):
Error - Backend Error
Issue Description (Required):
Ive just installed Darktide on my new xbox to try and play with friends and it keeps coming up with a backend error not allowing me to be signed in.
Ive tried uninstalling it and reinstalling it to no avail and ive also tried clearning my locally saved data on my console too, however it still comes up with the same error.
[PC] Do You Use Mods? (Optional):
No, I don’t use mods
Reproduction Rate (Required):
Constant (100%)
Platform (Required):
Xbox
Player ID (Optional):
LividCoffee zz
I think that you should try the workaround I use.
Use any other connection. Phone hotspot, wifi, ethernet… anything that is not the connection that gives you the backend error.
After having logged, switch to your normal connection.
If it is the same as me… don’t expect them to fix it. They consider it is linked to your internet connection.
Btw, you should upload the logs…
I thought of that, tried it after closing it on my hotspot and still came up with the same error. Wouldnt let me get past the loggin screen
Put the logs, it can help the support team
This is all i get when i load the game up
yes…
And what they will need is the console log.
As an example, you can see here how it looks
And the link I provided you explain you how to find it on your computer.
I only have a controller, have you got a way around using a keyboard?
My god…
did not see the “xbox”… really sorry about this. 
The only thing I think about is that your internet connection is not enough stable.
Well ive reported it with xbox as well now, so hopefully theyll look into it too
Sorry to hear this. Were you able to play normally on your previous Xbox with no errors, and on the same network?
Yes, i was able to play just fine on my brothers xbox and no, not on the same network
