Bought the game yesterday, but can’t start playing because I get the error message “Backend Error : COULDNT_CONNECT” I’ve excluded the game from my firewall, and even disabled the firewall entirely but it didn’t seem to help. Everything seems okay with my internet connection. Maybe it’s a server …

Hm I can’t even seem to locate your account in our backend, could you try booting up once more?

Just to clarify, I get the error when initially booting up the game, after the Fatshark and Games Workshop logos, so I’m not even getting to the main menu Tried again today, but got the same thing: [20200324114125_1] Also tried launching while connected to a different network, but that didn’t hel…

I suppose the connection is breaking before it can even create a profile in our backend! Are you using a VPN, Proxy or anything else that could be interfering with your connection? Additionally, have you recently made any changes to your computer’s hosts? (C:\Windows\System32\drivers\etc)

Good news, the problem is gone! The license of my antivirus had expired and I think it somehow made the firewall act strange, not letting the game connect to its servers even though it should have I renewed the license today and now the game is working. Sorry to have bothered you :slight_smile:

Backend Error : COULDNT_CONNECT

Warhammer: Vermintide 2 Technical Support

FatsharkJulia March 25, 2020, 9:23am 6

Phew, pleased to hear that! Nice work!

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Backend Error : COULDNT_CONNECT

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