XGP Cosmetics transfer to steam account

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Purchases & Aquilas

Issue Description (Required):

I just bought Darktide during the recent steam sale and during its launch i bought $26.99 worth of aquilas during my time using the xbox games pass, from what i can tell you cant merge accounts but can i get those aquilas transferred over or any option that wouldnt require me to rebuy the aquilas? Thanks for any info.

EDIT: If it helps my microsoft account name is Ghostchant101 and im pretty sure i bought Arch-Missionarius Sebelline Portus bundle. i really would just like what i ahd over there on my steam account and ill just relevel a character.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

armoredmonkey101

2

Those aquillas where really bought?, in that case you could ask a refund.

If you got the aquillas from the gift that xbox players receive on october, probably not.

3

Hi @Armoredmonkey,

I’ve transferred your current Aquilas balance from Xbox to Steam for you. However, as the cosmetic bundle was purchased outside of our 30-day refund period I’m unable to refund this and transfer any Aquilas already spent. Regrettably, we’re also unable to transfer cosmetics between platforms at this time. Apologies!