Xbox: game wont load after character selection

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
Game wont load after character selection

Error Displayed (If Applicable):
Stuck in loading screen

Steps to Reproduce:

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Xbox series s

Player ID:

Approx. Time of Issue & Timezone:

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Often

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

2

For players with long loading times, we recommend changing the DNS. On the Xbox this can be done via General Settings → Network Settings → Advanced Settings → DNS Settings - ‘Manual’

The DNS you decide to change to is up to you - there are multiple DNS providers available, such as Google DNS, Cloudflare, and so on. This is purely personal preference.