Stuck on loading screen /xbox/

Issue Description:
Endless loading screen after character selection.
Sometimes it logs in after 5-8 mins. But there’s no visual feedback on the loading screen.

Steps to Reproduce:
Start the game. Select a character and load

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
XboxSX

Player ID:

Approx. Time of Issue & Timezone:

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Often


Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

[PC] Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

Our Backend Engineer is aware and looking in to this issue, but for players with long loading times, we recommend changing the DNS. This can be done via General Settings → Network Settings → Advanced Settings → DNS Settings - ‘Manual’

The DNS you decide to change to is up to you - there are multiple DNS providers available, such as Google DNS, Cloudflare, and so on. This is purely personal preference.

1 Like

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.