I’m not sure why people fight so hard to defend a company failing to meet the standards of it’s consumer base.
Infected by the mind virus for sure.
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They’re definitely approaching the issue from a different point of view, that’s for sure.
There are those of us that view this as a transactional relationship (it is, we paid for a product and we had expectations for that product set by the company selling it to us), then there are people who try to personalize the situation.
I can’t claim to know what they’re thinking or how they think about it, the only thing I can truly say is that when I say something like “Fatshark seems incompetent when it has repeatedly failed to meet the expectations they themselves have set,” I’m not talking about individuals. It’s an impersonal observation about the handling of the of the support of their product which I purchased.
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I see it as a transaction of respect or even love
They are by no means in debt to us, though we continue to dish out dough, but c’mon
100% agree
Also 100% agree.
Just do your job.
Respect? Sure, but in this case it’s a shell game. They put a ball under the shells, ran it round, and when we picked the shell, there was nothing. Out of “respect” they offered to give us one more pick, we again chose poorly, no ball. Out of frustration we slapped the last shell over to find that the ball was never there. They tell us they’re planning on adding the ball later.
It’s an act of disrespect to have slapped the last shell, but the more profound disrespect was that there was no ball.
Am I being hyperbolic? Absolutely but no more hyperbolic than pretending this relationship has any “love”.
The art direction the atmosphere, the music, the voicework, the general feel of the game, sure you can say that was a labor of love and I’d agree. But when we get down to the transactional elements, there is no love. In fact I’d go so far as to say there’s hate there. Burning vehement loathing deep in the bowels of the system.
Each time we engage with the game it scoffs and laughs at the time we’ve spent with it, coughing up trash rolls from RNG and proffering deliberately poor experiences in customizing equipment whether that be the bloated blessings/perks, most of which are duplicates of duplicates-- varying degrees of percentile damage increases and nothing much more. Extremely limited earnable cosmetics for massive amounts of in-game currency (which is also required to acquire and customize equipment). Shoddy premium cosmetics many of which are recycled reskins of one another sold in an obfuscated manner and steadily climbing in costs.
The only ways to win are these: not to play, or to accept that it’s a ridiculously horrendous system with no respect for the player whatsoever and thus ignore every form of “player engagement” baked in to just interact with the game in it’s purest form, the part that’s good: the actual combat.
Oh, wait… often times players can’t even do that what with the silent specials still existing, disablers being incredibly inconsistent and connection and performance being wonky at best (at least, with the vanilla experience).
Anyway… I look forward to returning to the game when they’ve put their little pie on the windowsill after baking… even if that pie has already been mauled a bit by the racoons the first time they put it out half-baked.
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Fully agree.
Agreed. Although, does not have to be accepted, in my opinion. People should be able to voice their concerns and criticism. I think it should be done in a civil manner or not at all. It costs nothing and I can’t see an excuse for it.
I don’t think it’s as much about as “feeling sorry” for someone doing their job. But rather how people treat said person, who’s only trying to do their job. As stated before, empathy. I don’t feel sorry for victims of mass shootings, but I can empathize and think that it’s wrong and unwarranted. I understand that this is part of life, although I don’t have to accept or condone it.
Either way, it is what it is. 
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I mean that it’s supposed to be, but you got the jist
It ain’t even supposed to be that deep but again, come on
I just keep asking myself if Fatshark would be functioning the exact same way if even a fraction of the initial playerbase was still here and not a sliver, if not, why?
Is this you being objective? Or am I mistaken? 
Is this a reference to “woke mind-virus” by any chance?
I think you need to differentiate between objective and valid criticism, and being an a-hole for no reason at all. That you intrepid it as “defending a company failing to meet the standards of it’s consumer base”, is not really something I can help you with.
If you look at the so called “defenders of Fatshark”, they do criticize as well. They do validate the concerns of the community and share their opinions in most cases. They don’t always agree with you, or accept what you’re saying, in the manner of which you say it.
I think this is a very standard internet argument, the “if you aren’t with us, you’re against us”. Black and white, no room for wiggle. When Darktide launched, I didn’t like it at all. I was extremely disappointed at the state of the game and quit after a week or so. Yet here I am, white knighting, apparently, for Fatshark, just because I don’t agree with things a lot of people are saying. This is a way to dismiss another persons opinion. Like saying “I love Darktide, if you don’t agree, you’re an IDIOT”.
So you resort to name calling, and labeling. Them against us. You’ll never get your point across that way because you’re too afraid of criticism of your criticism. Then only thing you’ll do is echo it on whatever subReddit you reside in. Part of sharing your opinion with others, is to have your opinion challenged. That’s how people grow and expand on their world view.
Enough ranting. 
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We heard you like criticism, so we criticized your criticism while also being critical of criticism.
On a serious note: there’s only one true “white knight” for Fatshark and that person isn’t you nor Mayson but a person so entrenched they manage to irritate more than when Jakal’s leveling accusations of stupidity and derangement at everyone who just wants crafting to be not shite.
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Nope
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New hotfix release, glad to see they’re still working on the title but for the love of god it’d be so much easier if they’d just communicate delays or rough time frame we can expect content to come out from like other studios such like how Ghost Ship Games (deep rock galactic devs) does their communications, hell poach a few of them if you need to but just let us know whats going on and when we can expect stuff then just leaving us in the dark pleaase
The ‘hotfixes’ exist to disguise them adding new premium cosmetics, not to actually indicate any forward motion.
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You and I tend to agree on most things Fasa, but on this I think we’re a lil split.
The issue at hand is that I’ll bet you nowhere in Catfish’s job description does it say “Whipping Boy For Fatshark”, but that’s nearly 100% why she was actually hired. I think we can afford to feel for Catfish because she is, essentially, the sacrificial messenger for us to shoot. There’s no way that’s part of her job description.
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We can’t agree on everything, that’d be weird 
Let me elaborate, just because we’re at it now:
It’s very easy to identify and empathize with an industry that provides entertainment. It’s actually in the interest of that industry for its consumers to do so. But there has to be a healthy separation between personal character and an individual’s role within a company.
On a general level I’m absolutely certain that the FS staff are great folks and were I in their social circle, I’d love to hang out over beer and discuss how silly the industry is. But from a consumer standpoint, their personal lives and feelings towards their work are absolutely irrelevant to me. The execution of their professional requirements directly corresponds to my entertainment. That’s the role they’ve applied for and have been hired for. My entitlement directly corresponds to my consumption of their product, in both money and time.
That’s our lot.
Naturally, I don’t condone certain levels of communication, and of course nobody should be cussed out or threatened. But the internet has existed in this state for 20+ years now. All I can do is not communicate in this way. I haven’t so far. I do, however, prefer that statements are kept and at least the bare minimum of communication be there, even if there’s not much to say. The above reason for this comment of mine was the sentiment that “we feel bad for the CMs for having to work in such an environment”. Ehm, no. Handle your designated and chosen professional field or pursue another.
And to this point - it’s absolutely the case that Catfish was hired to, among the rest of her duties, be a whipping boy for FS. If that’s required by the company, that’s what she does. The unfortunate reality of even the most lax corporate environment is that your position is available due to certain needs of the company. In this case - being the focal point between the company and the community. When there’s a PR event and new stuff is abundant, the job is nice. People are happy. When there isn’t, it’s not nice. You still have to step up and handle it, that’s what you’re there for…
This argument is more applicable to a DM in discord, which are often volunteers that aren’t directly compensated for their efforts. That is more in the ballpark of “Don’t abuse the poor support person on the phone.” idea. A Community Manager is a trained professional who gets paid at the end of the month. Holding this person to a high standard really shouldn’t be strange or make the very community they face question it.
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I’d feel bad and sympathize if she was making a decent effort and the community still criticized her. However, she remains AWOL, allowing all community complaints and criticism to build up on her virtual desk never to be addressed.
It’s not a good situation and I don’t think anyone is pleased with what is happening.
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Given how Aqshy keeps saying ‘comms are a process’ and how Catfish repeatedly keeps saying she essentially has to fight management to be allowed to say anything, I think it’s managements fault here. Not so much Catfish ‘allowing’ things to be unaddressed as her just not having the authority or power to meaningfully affect anything or release information on her own.
At the end of the day, she’s stuck with a rough job thanks to the actions of her superiors, and appears to be doing her best with the pile of crap she’s been handed.
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most likely she is not allowed to
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Fatshark should, and I think that’s what needs to happen.
Fatshark is very comfortable posting fluff, or nothing. Not so much actual information. Catfish posts what Catfish is allowed to post.
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Yeah suffice to say people aren’t happy with the lack of news. Not going to say it’s the end for DT because hotfixes have gotten downvoted before but they really aren’t happy over there.
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No question about it. It’s because Gamers as customers are also a whole other breed. Very unique, sometimes very vitriolic and operating under different terms than most common customers in other markets.
Loyal Fans in Gaming buy, always.
Critical Fans will literally write your company off and put it on the “no-buy” list. And they will voice this displeasure constantly. It can be quite hurtful if one is not equipped for dealing with people, who have no filter.
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