Weapon skins not available after purchase

[Stuntimyke]

Issue Type (Required):

Purchases & Aquilas

Issue Description (Required):

I purchased the “ Entrenching Tool (XXXXL)” weapon skin but it does not appear as an option in cosmetic menus. I have refreshed all my licenses but it does not appear.

Platform (Required):

PS5

[Gideon404]

I bought Entrenching Tool XXXXL but I don't see it in my inventory

The cosmetic is not a folding shovel. You are looking at the cosmetics ui for a folding shovel so it is not listed. There is a trick, technically a bug exploit, that lets you put a non-folding shovel skin on a folding shovel. Change the mark of the shovel to the non-folding one. Apply the skin. Change the mark back.

[FatsharkJulia]

As mentioned by Gideon above, this is an oversight on our end and we’re working on making this clearer to our players. If you’re not happy with the workaround listed, I can refund the purchase for you if preferred.