Issue Type (Required):
Crash - On Launch
Issue Description (Required):
just today all of a sudden i became untrusted by anti cheat system and can’t play the game
[PC] Do You Use Mods? (Optional):
No, I don’t use mods
Reproduction Rate (Required):
Common (<50%)
Platform (Required):
Steam (PC)
[PC] Crash Report (Optional):
State: Untrusted
Violation type: AUTH_ERROR
Result: EOS_No Connection
[PC] Upload Console Log & vermintide2_launcher.log (Optional):
console-2025-07-29-08.28.42-bb4139a7-30b0-412c-9545-e04c536301f3.log (94.2 KB)
Sorry to hear this. Your logs show a failure in the connection to Epic’s servers.
Does the issue persist after restarting both your PC and router?
If so, please can you provide a zip of your EAC folder so we can take a look?
- Press Windows + R
- Enter ‘%appdata%’ and press ‘Ok’
- Right-click on the folder ‘EasyAntiCheat’ and select ‘Compress to ZIP file’
- Upload the EAC zip to us
Thanks!
1 Like
hi yes found the problem since my country is banned by epic games i had to use a vpn and now it works
1 Like
Ah I see, sorry to hear that
I’m glad you’re able to workaround with a VPN though!
1 Like
system
Closed
5
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