Crashing After Easy Anti Cheat

Warhammer 40,000: Darktide Technical Support
1

Hi. Everytime I try to boot up the game it gets to the Easy Anti Cheat and crashes. I have updated my drivers. I have reinstalled C++ Redistributable, repaired Directx, lowered the thread count, turned off firewalls and anti virus. I have 90 minutes to the game of just troubleshooting, and I still haven’t gotten to play.

GUID: 958eb0ff-ab0e-4215-a7a0-1d945fab1127
Log File:
Info Type:

The steps to reproduce are as follows:

  1. Start Game from Steam.
  2. Press Play
  3. Allow for Easy Anti Cheat to start
  4. EAC gets to the point of “waiting on game”
  5. Crash

Platform
Steam

Player ID:
Mermaid Man

Approx. Time of Issue & Timezone:
Since Launch of Beta, specifically for this instance 8:40 PM EST 11/23/2022

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
Please don’t make me upload a video of it.

console-2022-11-23-00.45.27-f26a41e9-095e-43cb-ab67-2060c7ea4f4f.log (2.4 KB)
console-2022-11-23-00.55.27-7004a4bc-5426-4c14-b69d-8796c34a248f.log (2.4 KB)
console-2022-11-23-22.22.20-55ba74b9-8f43-4fb6-b32a-0af955f78990.log (2.4 KB)
console-2022-11-24-01.34.40-833da4c7-659c-4f9d-b1e2-cddb92a17536.log (2.4 KB)
console-2022-11-24-01.41.14-0242680c-dfe9-4f86-99cd-a823d45a0d9a.log (2.4 KB)
darktide_launcher.log (253.2 KB)

2

I’ve also updated windows and turned off all overlays.

3

https://forums.fatsharkgames.com/t/how-to-provide-a-crash-report-console-log-or-darktide-launcher-log/55163/3

Can you upload your dartide launcher log files as well. The console logs wont say much as you’re not getting to the point where it logs anything

4

absolutely. Thanks for responding.
darktide_launcher.log (253.2 KB)

5

Uninstall Epic Games Launcher - Warning, it will unlink all your Epic games, which is a huge pain in the ass.

But it solved this problem for me.

6

How? Why? Im going to cry. That worked

7

Who knows, Hopefully they fix it soon - I want to play Satisfactory >.<

8

Given the game uses EOS it should be fine with the Epic launcher

I would probably try just exiting the client as a test, rather than unisntalling the client.

9

Thank you for the update. We’re looking in to it.