Unable to launch Darktide after Patch 13

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
Ever since Patch 13 dropped, I have been unable to launch Darktide through PC Game Pass. I will open the launcher, press play and become stuck on a black screen. I cannot tab out from this black screen nor can I close the game.

Error Displayed:
None

Steps to Reproduce:
Launching the game through PC Game Pass.

Mission Name:
Not applicable.

Platform:
Microsoft Store

Player ID:
Vincible#1920

Approx. Time of Issue & Timezone:
GMT, since the patch dropped.

Reproduction Rate:
100%

Upload Supporting Evidence:
Simply a blank screen.

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
[Log version] 1
[Session] 5ecf2158-5847-4263-9a81-af7e1b301b9e
UTC time stamps
19:40:04.872 [Application] STARTUP: setup_crash_report, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3628
19:40:04.872 [Application] STARTUP: DLCList::setup, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3640
19:40:04.872 [Application] STARTUP: setup_timer, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3643
19:40:04.872 [Application] STARTUP: make system_info, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3648
19:40:04.872 [Application] STARTUP: setup_jobs, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3651
19:40:04.873 [Application] STARTUP: setup_resources, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3667
19:40:04.896 [Application] STARTUP: make game, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3693
19:40:04.932 [HTTP Cache] Initialized cache: C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore\Darktide\http_cache.db
19:40:04.932 [HTTP Cache] Cache file size: 12 kB
19:40:04.932 [Backend] Created
19:40:04.932 [Application] STARTUP: setup renderer, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3724
19:40:06.923 [D3D12_RENDER_DEVICE] choosing adapter: 0 (NVIDIA GeForce RTX 3070)
19:40:08.431 [D3D12_RENDER_DEVICE] TILED RESOURCES TIER2 SUPPORTED: true
19:40:08.431 [D3D12_RENDER_DEVICE] D3D12_RAYTRACING_TIER_1_1 SUPPORTED: true
19:40:08.729 [d3d12 pipeline state] Failed to open pipeline state stream at C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore\Darktide/state_stream_library.pso_lib
19:40:08.729 [d3d12 pipeline state] Failed to open pipeline state library at C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore\Darktide/shader_library.pso_lib
19:40:08.904 [Application] — CPU
CPU: Intel(R) Core™ i7-9700K CPU @ 3.60GHz
Vendor: GenuineIntel
Logical processors: 8
Family: 0:6, Model: 9:14
Type: 0, Stepping: 13
Features: SSE SSE2 SSE3 SSSE3 SSE4.1 SSE4.2
Feature bits:
EBX: 00000010 00010000 00001000 00000000
ECX: 01111111 11111010 11111011 11111111
EDX: 10111111 11101011 11111011 11111111
— Memory
Physical Total: 32705MB
Available: 24023MB
— OS
Windows version 10.0 build 19045, 64 bit
Windows 10
Machine ID de9b5186-8d3b-40ae-912a-52df4633e757
— Desktops
Monitor 0 (1920x1080): left=0 top=0 right=1920 bottom=1080
— Network
Network interface: Intel(R) Ethernet Connection (2) I219-V (IPv4, IPv6)
— Input
No input devices detected.
— Volume
Volume for path ‘C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\binaries/…/bundle’ is on HDD
— Graphics
Graphics card: NVIDIA GeForce RTX 3070 (DirectX 12.1, 8031MB) Driver version: 53742 Hardware Accelerated GPU scheduler: false
Graphics card: Microsoft Basic Render Driver (DirectX 12.1, 0MB) Hardware Accelerated GPU scheduler: false

19:40:08.908 [Application] STARTUP: setup_window, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3728
19:40:08.912 [Window] Window => active
19:40:08.927 [Application] STARTUP: setup input, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3739
19:40:08.963 [Application] STARTUP: setup physics, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3745
19:40:08.965 [Application] STARTUP: config renderer, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3748
19:40:09.155 [RenderInterface] user specified render setting: cached_local_lights_shadow_atlas_size doesn’t exist in render settings – skipping
19:40:09.155 [RenderInterface] user specified render setting: max_shadow_casting_lights doesn’t exist in render settings – skipping
19:40:09.155 [RenderInterface] user specified render setting: local_lights_shadow_atlas_size doesn’t exist in render settings – skipping
19:40:09.155 [RenderInterface] user specified render setting: max_shadow_casting_lights doesn’t exist in render settings – skipping
19:40:09.548 [d3d12 pipeline state] creating pipeline state for #ID[5ff391f3]
19:40:09.572 [d3d12 pipeline state] creating pipeline state for #ID[8860321b]
19:40:09.574 [Application] STARTUP: setup boot packages, File: D:\a\d\rel_engine_darktide\release\rel_2023_07_10_Patch1.2.0x\runtime\application\application.cpp, Line: 3751

2

Hi @vincible,

Sorry to hear this. Could you please share your complete console log and launcher log files so we can take a look?

Thanks!

3

Will do! May take a bit, currently away until Monday. Thank you for the reply.

4

your error is different from mine but I wanted to copy paste my fix just to help as many people as I can

fixed it

open RUN by pressing windows key + R
type in %appdata%
navigate to fatshark and open the folder
delete darktide folder completely
launch game
it should pop up and tell you that you meet minimum requirements (see photo attached)
I expected the same crash as usual but it worked fine
image

5

Already attempted this, but thank you for the input!

6

07:32:43.617 [Launcher] LOGGER OPEN
07:32:43.617 [Launcher] Launcher version: Launcher: 1.0.54.0
07:32:43.620 [Launcher] Local time: 04/10/2023 20:32:43
07:32:43.620 [Launcher] [Main Window] Launcher Directory (AppDomain.CurrentDomain.BaseDirectory): C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\launcher
07:32:43.620 [Launcher] [Main Window] Base Directory: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2
07:32:43.623 [Launcher] [Main Window] [Parse Arguments] Bundle dir: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\bundle
07:32:43.623 [Launcher] [Main Window] [Parse Arguments] Common Ini-file: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\bundle\application_settings\settings_common.ini
07:32:43.623 [Launcher] [Main Window] [Parse Arguments] Win32 Ini-file: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\bundle\application_settings\win32_settings.ini
07:32:43.624 [Launcher] [Main Window] OS Version: Microsoft Windows 10.0.19045
07:32:43.624 [Launcher] [Main Window] OS Architecture: X64
07:32:43.624 [Launcher] [Main Window] Framework Version: .NET Framework 4.8.9181.0
07:32:43.706 [Launcher] [Main Window] Launcher was started by: gamelaunchhelper(22164)
07:32:43.726 [Launcher] [Main Window] [Load Settings] Load settings from: C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore/Darktide\launcher.config
07:32:43.750 [Launcher] [Main Window] [SysInfo] Found Physical HMONITOR Monitor 0 (Generic PnP Monitor) supporting 21 resolutions
07:32:43.751 [Launcher] [Main Window] [SysInfo] !! Skipping adapter 1: [Software Adapter]!
07:32:43.755 [Launcher] [Main Window] [SysInfo] Getting preferred adapter
07:32:43.755 [Launcher] [Main Window] [SysInfo] Executing GPUDetection.exe
07:32:43.985 [Launcher] [Main Window] [SysInfo] Preferred performance adapter is adapter #0 (NVIDIA GeForce RTX 3070)
07:32:43.985 [Launcher] [Main Window] [SysInfo] Checking Supported Graphics Features…
07:32:43.988 [Launcher] [Main Window] [SysInfo] Running gpu detection
07:32:43.988 [Launcher] [Main Window] [SysInfo] [GPU Detection] Executing GPUDetection.exe
07:32:45.437 [Launcher] [Main Window] [SysInfo] GPU detection completed.
07:32:45.437 [Launcher] [Main Window] [SysInfo] NVIDIA GPU
07:32:45.437 [Launcher] [Main Window] [SysInfo] DLSS Capability: DLSS_2
07:32:45.437 [Launcher] [Main Window] [SysInfo] RayTracing Capability: RAY_TRACING_LEVEL_2
07:32:45.437 [Launcher] [Main Window] [SysInfo] Supports DLSS: True
07:32:45.437 [Launcher] [Main Window] [SysInfo] Supports Frame Generation: False
07:32:45.437 [Launcher] [Main Window] [SysInfo] Supports Reflex: True
07:32:45.437 [Launcher] [Main Window] [SysInfo] Hardware-accelerated graphics disabled!
07:32:46.460 [Launcher] [Main Window] [SysInfo] AdapterId: 0 (NVIDIA GeForce RTX 3070) OutputId: 0 CurrentResolution: 1920x1080
| Processor
| Manufacturer: GenuineIntel
| Name: Intel(R) Core™ i7-9700K CPU @ 3.60GHz
| Caption: Intel64 Family 6 Model 158 Stepping 13
| Maxclock: 3601
| Total Memory: 0
| Available Memory:0
07:32:46.483 [Launcher] [Main Window] [Check Exe] Version info for excutable C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\binaries\Darktide.exe
| File: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\binaries\Darktide.exe
| InternalName: Darktide.exe
| OriginalFilename: Darktide.exe
| FileVersion: 1.3.322.342
| FileDescription:
| Product: Warhammer 40,000: Darktide
| ProductVersion: 0.0.3.0 (e322342)
| Debug: False
| Patched: False
| PreRelease: False
| PrivateBuild: False
| SpecialBuild: False
| Language: Language Neutral
|
07:32:46.484 [Launcher] [Main Window] Setting active executable to: Darktide.exe in directory: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\binaries\Darktide.exe
07:32:46.485 [Launcher] [Main Window] [CrashMonitor] Crashes, launcher log
07:32:46.485 [Launcher] [Main Window] [CrashMonitor] Default logpath: C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore/Darktide\console_logs
07:32:46.485 [Launcher] [Main Window] [CrashMonitor] Default crashpath: C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore/Darktide\crash_dumps
07:32:46.485 [Launcher] [Main Window] [CrashMonitor] Default gpucrashpath:
07:32:46.485 [Launcher] [Main Window] [CrashMonitor] Default early crashpath: C:\Users\cjcon\AppData\Roaming\Fatshark\EarlyCrashReports\crash_dumps
07:32:46.485 [Launcher] [Main Window] Reading crash settings from: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\bundle\application_settings\settings_common.ini
07:32:46.490 [Launcher] [Main Window] Content revision: 83522
07:32:46.491 [Launcher] [Main Window] Reading crash settings from: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\bundle\application_settings\win32_settings.ini
07:32:46.491 [Launcher] [Main Window] Crash project: Bishop
07:32:46.491 [Launcher] [Main Window] Crashes, console log path C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore\Darktide\console_logs
07:32:46.491 [Launcher] [Main Window] Crashes, console dump path C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore\Darktide\crash_dumps
07:32:46.491 [Launcher] [Main Window] Machine ID: de9b5186-8d3b-40ae-912a-52df4633e757
07:32:46.524 [Launcher] [Main Window] Something failed while cleaning up folder: C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore\Darktide\console_logs! Error:
System.IO.DirectoryNotFoundException: Could not find a part of the path ‘C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore\Darktide\console_logs’.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileSystemEnumerableIterator1.CommonInit() at System.IO.FileSystemEnumerableIterator1…ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler1 resultHandler, Boolean checkHost) at System.IO.DirectoryInfo.EnumerateFiles(String searchPattern, SearchOption searchOption) at CrashReporter.CrashMonitor.<CleanupOldLogsInternal>d__44.MoveNext() 07:32:46.524 [Launcher] [Main Window] Something failed while cleaning up folder: C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore\Darktide\crash_dumps! Error: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore\Darktide\crash_dumps'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileSystemEnumerableIterator1.CommonInit()
at System.IO.FileSystemEnumerableIterator1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler1 resultHandler, Boolean checkHost)
at System.IO.DirectoryInfo.EnumerateFiles(String searchPattern, SearchOption searchOption)
at CrashReporter.CrashMonitor.d__44.MoveNext()
07:32:46.570 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for *.log at: C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore\Darktide\console_logs
07:32:46.571 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for *.dmp at: C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore\Darktide\crash_dumps
07:32:46.571 [Launcher] [Main Window] [CrashMonitor] Setting up filewatch for *.nv-gpudmp at: C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore/Darktide\GPUCrashDumps
07:32:46.571 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for early *.dmp at: C:\Users\cjcon\AppData\Roaming\Fatshark\EarlyCrashReports\crash_dumps
07:32:46.609 [Launcher] Current language: english
07:32:46.719 [Launcher] Hooking up Fixed Version WebView2 Environment
07:32:46.732 [Launcher] MS Edge WebView2 Runtime Version: 111.0.1661.54
07:32:46.732 [Launcher] Initializing WebView2
07:32:47.428 [Launcher] WebView2 setting up settings
07:32:47.433 [Launcher] WebView2 settings setup completed
07:32:47.433 [Launcher] WebView2 Initialized
07:32:49.307 [Launcher] WebView2 Navigation Completed
07:32:49.357 [Launcher] Running OnWebpageLoaded
07:32:49.358 [Launcher] OnWebpageLoaded completed
07:32:49.358 [Launcher] OnLauncherReady
07:32:49.407 [Launcher] Could not find setting ‘launcher_overrides’, using default value ‘System.Collections.Generic.Dictionary2[System.String,System.Object]' 07:32:49.407 [Launcher] Could not find setting 'network_settings', using default value 'System.Collections.Generic.Dictionary2[System.String,System.Object]’
07:32:49.407 [Launcher] Could not find setting ‘master_render_settings’, using default value ‘System.Collections.Generic.Dictionary`2[System.String,System.Object]’
07:32:49.412 [Launcher] !! Error parsing settings for ‘gamma’! Default value invalid! Returning generic!
07:32:49.412 [Launcher] Could not find setting ‘gamma’, using default value ‘0’
07:32:49.412 [Launcher] Could not find setting ‘adapter_index’, using default value ‘0’
07:32:49.412 [Launcher] Could not find setting ‘fullscreen_output’, using default value ‘0’
07:32:49.413 [Launcher] Could not find setting ‘screen_resolution’, using default value ‘Launcher.SysInfo+Resolution’
07:32:49.415 [Launcher] Could not find setting ‘vsync’, using default value ‘False’
07:32:49.416 [Launcher] Could not find setting ‘max_worker_threads’, using default value ‘5’
07:32:49.418 [Launcher] [Quality Settings] Verifying Quality Settings
07:32:49.524 [Launcher] [Quality Settings] Getting hardware performance settings for hardware: NVIDIA GeForce RTX 3070
07:32:49.524 [Launcher] [Quality Settings] Fetching hardware information for NVIDIA GeForce RTX 3070
07:32:49.985 [Launcher] [Quality Settings] NVIDIA GeForce RTX 3070 hardware mark: 22332
07:32:49.985 [Launcher] [Quality Settings] Getting hardware performance settings for hardware: Intel(R) Core™ i7-9700K CPU @ 3.60GHz
07:32:49.985 [Launcher] [Quality Settings] Fetching hardware information for Intel(R) Core™ i7-9700K CPU @ 3.60GHz
07:32:50.160 [Launcher] [Quality Settings] Intel(R) Core™ i7-9700K CPU @ 3.60GHz hardware mark: 14555
07:32:50.175 [Launcher] [Quality Settings] Current output resolution: Launcher.SysInfo+Resolution
07:32:50.175 [Launcher] [Quality Settings] DLSS: on
07:32:50.175 [Launcher] [Quality Settings] Super Resolution Mode: auto
07:32:50.175 [Launcher] [Quality Settings] Frame Generation Mode: off
07:32:50.175 [Launcher] [Quality Settings] Reflex Mode: enabled
07:32:50.175 [Launcher] [Quality Settings] FSR Mode: off
07:32:50.175 [Launcher] [Quality Settings] FSR 2 Mode: off
07:32:50.175 [Launcher] [Quality Settings] Antialiasing: off
07:32:50.175 [Launcher] [Quality Settings] Raytracing Quality: low
07:32:50.175 [Launcher] [Quality Settings] GPU Quality: high
07:32:50.175 [Launcher] [Quality Settings] CPU Quality: high
07:32:50.175 [Launcher] [Quality Settings] GPU Mark: 22332
07:32:50.175 [Launcher] [Quality Settings] CPU Mark: 14555
07:32:50.191 [Launcher] [Quality Settings] Quality: high
07:32:54.260 [Launcher] [Quality Settings] Main window enabled
07:32:54.261 [Launcher] [Quality Settings] UI Enabled
07:32:54.261 [Launcher] [Quality Settings] Quality Settings Completed
07:32:54.291 [Launcher] [Quality Settings] Quality Settings Saved
07:32:56.550 [Launcher] [Launch Game] Launching Game
07:32:56.550 [Launcher] [Launch Game] Executable: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\binaries\Darktide.exe
07:32:56.550 [Launcher] [Launch Game] Arguments: -eac-untrusted --bundle-dir …/bundle --ini settings
07:32:56.551 [Launcher] [Launch Game] Game Settings At Startup:
| adapter_index = 0
| borderless_fullscreen = false
| detected_user_settings = {
| adapter_index = 0
| borderless_fullscreen = false
| fullscreen = true
| fullscreen_output = 0
| language_id = “en”
| master_render_settings = {
| anti_aliasing_solution = 0
| dlss = 1
| dlss_g = 0
| dlss_master = “on”
| fsr = 0
| fsr2 = 0
| gamma = 0
| graphics_quality = “high”
| nv_reflex_framerate_cap = 0
| nv_reflex_low_latency = 1
| ray_tracing_quality = “low”
| }
| max_worker_threads = 5
| screen_mode = “fullscreen”
| screen_resolution = [
| 1920
| 1080
| ]
| vsync = false
| }
| fullscreen = true
| fullscreen_output = 0
| gamma = 0
| gpu_id = “NVIDIA GeForce RTX 3070”
| language_id = “en”
| launcher_overrides = {
| gpu_crash_dumps = false
| }
| master_render_settings = {
| anti_aliasing_solution = 0
| dlss = 1
| dlss_g = 0
| dlss_master = “on”
| fsr = 0
| fsr2 = 0
| graphics_quality = “high”
| nv_reflex_framerate_cap = 0
| nv_reflex_low_latency = 1
| ray_tracing_quality = “low”
| }
| max_worker_threads = 5
| network_settings = {
| try_nat64 = false
| }
| render_settings = {
| }
| screen_mode = “fullscreen”
| screen_resolution = [
| 1920
| 1080
| ]
| version = 2
| vsync = false
07:32:56.566 [Launcher] [Launch Game] Running shader cache builder
07:32:56.570 [Launcher] [Launch Game] [ShaderCacheBuilder] Executing darktide_shader_cache_builder.exe with args: -i “C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\shader_cache\bundled_shader_cache.hans” -o “C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore/Darktide\shader_cache.hans” -device-index 0
07:32:56.915 [Launcher] [Launch Game] [ShaderCacheBuilder] Choosing adapter: NVIDIA GeForce RTX 3070
07:33:01.401 [Launcher] [Launch Game] [ShaderCacheBuilder] Exception was thrown while reading data from shader cache builder process.
Error: Length cannot be less than zero.
Parameter name: length
07:33:01.452 [Launcher] [Launch Game] Shader cache builder completed.
07:33:01.452 [Launcher] [Launch Game] Using EAC: False
07:33:01.714 [Launcher] [Launch Game] Game starting…
07:39:15.788 [Launcher] LOGGER OPEN
07:39:15.789 [Launcher] Launcher version: Launcher: 1.0.54.0
07:39:15.791 [Launcher] Local time: 04/10/2023 20:39:15
07:39:15.792 [Launcher] [Main Window] Launcher Directory (AppDomain.CurrentDomain.BaseDirectory): C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\launcher
07:39:15.792 [Launcher] [Main Window] Base Directory: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2
07:39:15.794 [Launcher] [Main Window] [Parse Arguments] Bundle dir: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\bundle
07:39:15.794 [Launcher] [Main Window] [Parse Arguments] Common Ini-file: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\bundle\application_settings\settings_common.ini
07:39:15.794 [Launcher] [Main Window] [Parse Arguments] Win32 Ini-file: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\bundle\application_settings\win32_settings.ini
07:39:15.794 [Launcher] [Main Window] OS Version: Microsoft Windows 10.0.19045
07:39:15.794 [Launcher] [Main Window] OS Architecture: X64
07:39:15.794 [Launcher] [Main Window] Framework Version: .NET Framework 4.8.9181.0
07:39:15.879 [Launcher] [Main Window] Launcher was started by: gamelaunchhelper(23560)
07:39:15.899 [Launcher] [Main Window] [Load Settings] Load settings from: C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore/Darktide\launcher.config
07:39:15.934 [Launcher] [Main Window] [Load Settings] Load settings successful
07:39:15.958 [Launcher] [Main Window] [SysInfo] Found Physical HMONITOR Monitor 0 (Generic PnP Monitor) supporting 21 resolutions
07:39:15.958 [Launcher] [Main Window] [SysInfo] !! Skipping adapter 1: [Software Adapter]!
07:39:15.962 [Launcher] [Main Window] [SysInfo] Getting preferred adapter
07:39:15.962 [Launcher] [Main Window] [SysInfo] Executing GPUDetection.exe
07:39:16.205 [Launcher] [Main Window] [SysInfo] Preferred performance adapter is adapter #0 (NVIDIA GeForce RTX 3070)
07:39:16.205 [Launcher] [Main Window] [SysInfo] Checking Supported Graphics Features…
07:39:16.207 [Launcher] [Main Window] [SysInfo] Running gpu detection
07:39:16.207 [Launcher] [Main Window] [SysInfo] [GPU Detection] Executing GPUDetection.exe
07:39:17.785 [Launcher] [Main Window] [SysInfo] GPU detection completed.
07:39:17.785 [Launcher] [Main Window] [SysInfo] NVIDIA GPU
07:39:17.786 [Launcher] [Main Window] [SysInfo] DLSS Capability: DLSS_2
07:39:17.786 [Launcher] [Main Window] [SysInfo] RayTracing Capability: RAY_TRACING_LEVEL_2
07:39:17.786 [Launcher] [Main Window] [SysInfo] Supports DLSS: True
07:39:17.786 [Launcher] [Main Window] [SysInfo] Supports Frame Generation: False
07:39:17.786 [Launcher] [Main Window] [SysInfo] Supports Reflex: True
07:39:17.786 [Launcher] [Main Window] [SysInfo] Hardware-accelerated graphics disabled!
07:39:18.803 [Launcher] [Main Window] [SysInfo] AdapterId: 0 (NVIDIA GeForce RTX 3070) OutputId: 0 CurrentResolution: 1920x1080
| Processor
| Manufacturer: GenuineIntel
| Name: Intel(R) Core™ i7-9700K CPU @ 3.60GHz
| Caption: Intel64 Family 6 Model 158 Stepping 13
| Maxclock: 3601
| Total Memory: 0
| Available Memory:0
07:39:18.826 [Launcher] [Main Window] [Check Exe] Version info for excutable C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\binaries\Darktide.exe
| File: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\binaries\Darktide.exe
| InternalName: Darktide.exe
| OriginalFilename: Darktide.exe
| FileVersion: 1.3.322.342
| FileDescription:
| Product: Warhammer 40,000: Darktide
| ProductVersion: 0.0.3.0 (e322342)
| Debug: False
| Patched: False
| PreRelease: False
| PrivateBuild: False
| SpecialBuild: False
| Language: Language Neutral
|
07:39:18.827 [Launcher] [Main Window] Setting active executable to: Darktide.exe in directory: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\binaries\Darktide.exe
07:39:18.828 [Launcher] [Main Window] [CrashMonitor] Crashes, launcher log
07:39:18.828 [Launcher] [Main Window] [CrashMonitor] Default logpath: C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore/Darktide\console_logs
07:39:18.828 [Launcher] [Main Window] [CrashMonitor] Default crashpath: C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore/Darktide\crash_dumps
07:39:18.828 [Launcher] [Main Window] [CrashMonitor] Default gpucrashpath:
07:39:18.828 [Launcher] [Main Window] [CrashMonitor] Default early crashpath: C:\Users\cjcon\AppData\Roaming\Fatshark\EarlyCrashReports\crash_dumps
07:39:18.828 [Launcher] [Main Window] Reading crash settings from: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\bundle\application_settings\settings_common.ini
07:39:18.830 [Launcher] [Main Window] Content revision: 83522
07:39:18.831 [Launcher] [Main Window] Reading crash settings from: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\bundle\application_settings\win32_settings.ini
07:39:18.831 [Launcher] [Main Window] Crash project: Bishop
07:39:18.831 [Launcher] [Main Window] Crashes, console log path C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore\Darktide\console_logs
07:39:18.832 [Launcher] [Main Window] Crashes, console dump path C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore\Darktide\crash_dumps
07:39:18.832 [Launcher] [Main Window] Machine ID: de9b5186-8d3b-40ae-912a-52df4633e757
07:39:18.837 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for *.log at: C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore\Darktide\console_logs
07:39:18.837 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for *.dmp at: C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore\Darktide\crash_dumps
07:39:18.837 [Launcher] [Main Window] [CrashMonitor] Setting up filewatch for *.nv-gpudmp at: C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore/Darktide\GPUCrashDumps
07:39:18.837 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for early *.dmp at: C:\Users\cjcon\AppData\Roaming\Fatshark\EarlyCrashReports\crash_dumps
07:39:18.871 [Launcher] Current language: english
07:39:18.981 [Launcher] Hooking up Fixed Version WebView2 Environment
07:39:18.993 [Launcher] MS Edge WebView2 Runtime Version: 111.0.1661.54
07:39:18.993 [Launcher] Initializing WebView2
07:39:19.395 [Launcher] WebView2 setting up settings
07:39:19.399 [Launcher] WebView2 settings setup completed
07:39:19.400 [Launcher] WebView2 Initialized
07:39:20.829 [Launcher] WebView2 Navigation Completed
07:39:20.880 [Launcher] Running OnWebpageLoaded
07:39:20.881 [Launcher] OnWebpageLoaded completed
07:39:20.881 [Launcher] OnLauncherReady
07:39:20.948 [Launcher] !! Error parsing settings for ‘gamma’! Default value invalid! Returning generic!
07:39:20.959 [Launcher] [Quality Settings] Verifying Quality Settings
07:39:20.960 [Launcher] [Quality Settings] Main window enabled
07:39:20.960 [Launcher] [Quality Settings] UI Enabled
07:39:20.960 [Launcher] [Quality Settings] Quality Settings Completed
07:39:20.968 [Launcher] [Quality Settings] Quality Settings Saved
07:40:03.543 [Launcher] [Launch Game] Launching Game
07:40:03.543 [Launcher] [Launch Game] Executable: C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\binaries\Darktide.exe
07:40:03.543 [Launcher] [Launch Game] Arguments: -eac-untrusted --bundle-dir …/bundle --ini settings
07:40:03.543 [Launcher] [Launch Game] Game Settings At Startup:
| adapter_index = 0
| borderless_fullscreen = false
| detected_user_settings = {
| adapter_index = 0
| borderless_fullscreen = false
| fullscreen = true
| fullscreen_output = 0
| language_id = “en”
| master_render_settings = {
| anti_aliasing_solution = 0
| dlss = 1
| dlss_g = 0
| dlss_master = “on”
| fsr = 0
| fsr2 = 0
| gamma = 0
| graphics_quality = “high”
| nv_reflex_framerate_cap = 0
| nv_reflex_low_latency = 1
| ray_tracing_quality = “low”
| }
| max_worker_threads = 5
| screen_mode = “fullscreen”
| screen_resolution = [
| 1920
| 1080
| ]
| vsync = false
| }
| fullscreen = true
| fullscreen_output = 0
| gamma = 0
| gpu_id = “NVIDIA GeForce RTX 3070”
| language_id = “en”
| launcher_overrides = {
| gpu_crash_dumps = false
| }
| master_render_settings = {
| anti_aliasing_solution = 0
| dlss = 0
| dlss_g = 0
| dlss_master = “off”
| fsr = 0
| fsr2 = 0
| graphics_quality = “low”
| nv_reflex_framerate_cap = 0
| nv_reflex_low_latency = 1
| ray_tracing_quality = “off”
| }
| max_worker_threads = 5
| network_settings = {
| try_nat64 = false
| }
| render_settings = {
| }
| screen_mode = “fullscreen”
| screen_resolution = [
| 1920
| 1080
| ]
| version = 2
| vsync = false
07:40:03.558 [Launcher] [Launch Game] Running shader cache builder
07:40:03.561 [Launcher] [Launch Game] [ShaderCacheBuilder] Executing darktide_shader_cache_builder.exe with args: -i “C:\Program Files\WindowsApps\FatsharkAB.Warhammer40000DarktideNew_1.2.1492.0_x64__hwm6pnepa3ng2\shader_cache\bundled_shader_cache.hans” -o “C:\Users\cjcon\AppData\Roaming\Fatshark\MicrosoftStore/Darktide\shader_cache.hans” -device-index 0
07:40:03.866 [Launcher] [Launch Game] [ShaderCacheBuilder] Choosing adapter: NVIDIA GeForce RTX 3070
07:40:03.866 [Launcher] [Launch Game] [ShaderCacheBuilder] Validating Cache
07:40:03.866 [Launcher] [Launch Game] [ShaderCacheBuilder] Pipeline library is valid
07:40:03.866 [Launcher] [Launch Game] [ShaderCacheBuilder] Extracting shaders
07:40:04.355 [Launcher] [Launch Game] Shader cache builder completed.
07:40:04.355 [Launcher] [Launch Game] Using EAC: False
07:40:04.660 [Launcher] [Launch Game] Game starting…

Here are my Launcher Logs.

7

Hi @vincible,

I’ve spoken with one of our developers who has provided some next steps we can try to obtain more information on the issue here. I’ve sent you a DM with the relevant info and files.