UI showing, world and characters not showing in game

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Issue Description:
I can see the UI on screen in game, but the world and characters are missing, its all black except for the UI and character names. I can hear sound, and it matches as if i was controlling my character in game, but i cant see any of it
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
No crash, just cant see anything but UI
Error Displayed (If Applicable):
No error given, just cant see world or characters
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash
    Logging in, i am able to get to character select screen and all i see is the UI, and the world and characters are blank, i am able to log into the characters but then im left with the world and character missing, and only UI visible
    Mission Name (If Applicable):

[Steam/Microsoft Store]
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Approx. Time of Issue & Timezone:
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2023-01-16-05.55.05-9d344523-2952-4a06-afd5-66b70be2e976.log (6.7 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (227.5 KB)

Hi @gargrim,

Can you please try the following (though please note that doing so will reset your game settings, so any custom settings/keybinds etc. will need to be set up again)

  1. Press Windows key + R
  2. Enter %appdata% within the search field and select ‘OK’
  3. Delete the ‘Fatshark’ folder
  4. Launch Darktide (this will recreate the deleted folder)

Let me know how it goes :slight_smile:

This worked, thank you so much for the help!

1 Like