wonlee  
                
                  
                    December 7, 2022,  2:43pm
                   
                  1 
               
             
            
              Went to log 5mins ago and my 4 toons are not there it keeps asking me to create a new one ok where are my characters yet another bug!!!
We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.
Issue Description: Steps to Reproduce: 
Play Chasm Logistratum as Ogryn (Skullbreaker) 
Navigate to the medical station before Burnside 
Crouch-slide into the dumpster next to the blue and white Tertium sign 
Get stuck 
 
Mission Name (If Applicable): 
Platform: 
Player ID: 
Approx. Time of Issue & Timezone: 
Reproduction Rate: 
Upload Supporting Evidence: 
Upload Console Log: 
Press the Windows key + R 
Enter %appdata% within the search input and select āOKā 
Navigate to AppData\Roaming\Fatshark\Darktide\console_logs 
Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names 
Upload here 
 
Upload darktide_launcher.log: 
Press the Windows key + R 
Enter %appdata% within the search input and select āOKā 
Navigate to AppData\Roaming\Fatshark\Darktide 
Locate the darktide_launcher.log in this directory 
Upload here 
 
             
            
              3 Likes 
            
                
            
           
          
            
            
              After some discussions on the discord, looks like all Xbox game pass characters have been lost, and steam ones seems to be ok.
             
            
              
            
           
          
            
              
                Kieba  
              
                  
                    December 7, 2022,  2:50pm
                   
                  3 
               
             
            
              Can confirm mine are all gone
             
            
              
            
           
          
            
            
              Same here, all of mine are missing
             
            
              
            
           
          
            
              
                Huga  
              
                  
                    December 7, 2022,  2:53pm
                   
                  6 
               
             
            
              Yeah, my friends and I had our characters wiped on gamepass
             
            
              
            
           
          
            
              
                wonlee  
              
                  
                    December 7, 2022,  2:53pm
                   
                  7 
               
             
            
              I see there is a discussion on the technical forum too seem a lot of peeps are missing their XBPX toons
             
            
              
            
           
          
            
            
              Same here! Game froze while loading back to base so I had to reset. Came back to the character creation screen and all my progress deleted. I created an account just to report this. I am glad I am not the only one.
             
            
              
            
           
          
            
            
              Same, lvl 26 character lost here just after game update from gamepass, plz just want to know if they are lost for good or whatā¦
             
            
              
            
           
          
            
            
              My characters are gone too
             
            
              
            
           
          
            
              
                Cakey77  
              
                  
                    December 7, 2022,  2:57pm
                   
                  11 
               
             
            
              Yup, mine are gone too. Gamepass GT Flutecake
             
            
              
            
           
          
            
            
              of course this must happen on my day off. poor me⦠
             
            
              
            
           
          
            
            
              Same here. All 3 of my characters are gone on gamepass. Havenāt made a new one in the hopes something can be reverted.
             
            
              
            
           
          
            
            
              Just made a char to be able to see character selection, now i see a lvl 1 silly guy there, hope this can be reverted and not have this ānew saveā nowā¦
             
            
              
            
           
          
            
            
              Same hereā¦After todayās patch (7th of Dec), first the game logged in and my character was gone #heartattack . Then now I canāt even log in: āWe couldnāt sign you in to Xbox Live, Sorry, something went wrong. Try again in a while (0x80004005)āā¦seriouslyā¦
GamerTag: Taishou86
             
            
              
            
           
          
            
            
              Same character vanished on gamepass, very noiceā¦
             
            
              
            
           
          
            
            
              Yep, same story here. Had a lvl 11 sharpshooter on Xbox pass. Came on today to play a mission and boom had to make a character for some reason.
             
            
              
            
           
          
            
              
                Jon  
              
                  
                    December 7, 2022,  3:11pm
                   
                  18 
               
             
            
              
Lmao what? That is outrageously bad.
I know fatshark are committed to making players grind but this is insane. This sucks so much for people playing, itās hard enough getting weapons you want I canāt imagine wanting to restart after this with all the RNG.
             
            
              
            
           
          
            
            
              And they still charge 35 pounds for this game on steam and xbox, its a joke xD.
             
            
              1 Like 
            
            
           
          
            
              
                Saryk  
              
                  
                    December 7, 2022,  3:15pm
                   
                  20 
               
             
            
              Damn. Thatās a major fukc up.
             
            
              1 Like 
            
            
           
          
            
              
                Jon  
              
                  
                    December 7, 2022,  3:18pm
                   
                  21 
               
             
            
              Apparently itās fixed now gamepass brothers if you want to log in and checkā¦?