Store access restricted and back end error

Issue Description:
just opened the game and recieve store access restricted and backend error immediately

Steps to Reproduce:
download from pc gamepass and launch game thats it.

Mission Name (If Applicable):
N/A

Platform:
[Steam/Microsoft Store]
microsoft gamepass
Player ID:
Kelsietiger1220

Approx. Time of Issue & Timezone:
5/28/23 to current

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
constant

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log & darktide_launcher.log:
[Instructions:
console-2023-05-28-14.18.41-764141d4-96b1-4986-912d-db7cabb894b2.log (22.3 KB)

Are you logged in to the same account on both the Xbox app and Microsoft Store app?

yes my wife only has 1 account for microsoft.

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