Receiving Backend Error: Error Signing In

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
Just started today (9/27/23)>when I press space to play I receive a message saying Backend Error- Error Signing In

Steps to Reproduce:
I click to play from X box app> press space to launch>error message

Mission Name (If Applicable):
N/A

Platform:
[Steam/Microsoft Store]
Microsoft Store/X Box Game Pass
Player ID:
Lypsys1

Approx. Time of Issue & Timezone:
9/27/23 7:30 PM CST

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Constant now

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

image
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Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

2

There was some downtime on the Microsoft side during the night, which should now be recovering.

Please let us know if you continue to have any problems.

3

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