Request for Assistance with Immediate Crash upon Clicking Game Window

Issue Type (Required):

Crash - on Launch

Issue Description (Required):

I am currently facing a persistent technical issue that has been troubling me for a long time. After experiencing game crashes, the issue does not always immediately recur but tends to manifest sporadically, likely after 3 to 4 crashes. This problem prevents me from re-entering the game. I can see the game running normally outside the game window, but as soon as I click to enter the game, it crashes and exits. When I use the auto-login mod, I can see that the game logs in normally, but I am unable to click on anything once the window is in focus.

The main issue is that the game becomes unstable and crashes immediately after clicking on the game window. This crash occurs no matter how many times I restart the game, and it persists until I restart my computer. It seems to be related to the graphics card, as the game does not crash when not clicking on the game window, and the quality of the graphics appears blurry, as if the graphics card is not fully rendering the game window. Once clicked, the gameā€™s graphics quality returns to normal, and then a crash occurs.

This issue has been a significant inconvenience, and I do not wish to have to restart my computer every time this crash occurs. I believe this crash is unrelated to the use of mods, as the same issue occurs without mods until both the game and the computer are restarted.

Additionally, I encounter another error where I must restart the game after playing for about 1 to 2 rounds; otherwise, I experience an ā€˜out of memoryā€™ crash. This problem has also troubled me for a long time. Please provide technical support to help me resolve these issues. Thank you.

[PC] Do You Use Mods? (Optional):

Yes, and Iā€™ve tried disabling them

Reproduction Rate (Required):

Unusual (<25%)

Platform (Required):

Steam (PC)

Hi Gatlas. Sorry to see youā€™ve had such trouble.

Please provide a crash report or console log from a crashed session so that we may take a closer look at why this is happening.

console-2024-03-17-21.11.44-6a1949d6-e513-4f6a-b9b7-b1e7d50808bf.log (16.8 KB)
console-2024-03-17-21.11.56-1ac02072-4313-4404-b9e9-557efcd885d3.log (142.3 KB)
console-2024-03-17-21.12.59-a740afba-f7fb-440a-87ca-3ec85d3f7bfa.log (141.9 KB)
darktide_launcher.log (962.2 KB)

Hi Alanļ¼ŒThere are file u need when Crash create ,pls confirms what happen

yes ļ¼Œi have upload the file u need, pls confirm ,thank you

This seems to be an issue with the ā€˜Load Me Inā€™ mod. Please try disabling it. :slight_smile:

got itļ¼ŒI wil try disabling ā€œLog me it ā€ ļ¼Œthank you for your support

console-2024-03-21-19.39.11-46d20e7a-72e2-4943-8f18-c0417600b6fc.log (108.7 KB)
console-2024-03-21-19.39.28-97f33880-3bd0-4a3d-bd08-e068dba9b3ba.log (86.8 KB)
console-2024-03-21-19.39.40-56e33fd7-c9bb-41f4-ad11-690a5af5d0a1.log (142.9 KB)

I made adjustments based on what you provided, but the crash event is still triggered. Here is the log if of the crash time. I use ā€œlog me inā€ to log in, and it will log me into the Wretched Star when I click on the screen. I can even receive party invitations from my friends, but once I click into the game window it will immediately trigger a crash, so I I donā€™t think it has anything to do with the ā€œlog me inā€ issue.

A couple of questions.

1: Could you post a list of all the mods you use?
2: Are the mods up to date?
3: Have you tried to ā€œverify file integrityā€ via Steam?
4: Have you tried to lower graphics/running the game windowed?
5: What GPU do you have? And what driver version do you run?
6: When you get ā€œout of memoryā€ after only 1 or 2 rounds, do you spend any time in Psykhanium or with Hadron crafting?
7: Is your inventory full of items? As in, youā€™ve collected a LOT of items?
8: Probably not an issue, but are you running ā€œLog Me Inā€ as the first mod in your mod list?

So why I ask all this isā€¦

I personally run ā€œout of memoryā€ when I play around in Psykhanium, or I use Hadron. The game doesnā€™t like that and can easily cause me to crash to desktop. So I will play the game normally, but if I use Hadron or Psyk, I will just relog so I donā€™t crash mid mission.

Secondly, if I understand you correctly, I had a similar thing where I could crash instantly upon loading a mission or ā€œMorningstarā€ (Wretched Star in your translation). This was due to a mod, I canā€™t recall which. It always happened after a random crash, and in order to solve the instant crash, I had to log into Psykhanium first before I could load missions or Morningstar again. Maybe you have something similar and I suggest you try that as well.

I thiiiiiiiiiink the mod might have been Volly Fire Timer. Not 100% sure though. :face_with_peeking_eye:

Thank you for your reply. I have responded to some of your questions.

  1. I could post a list of the mods Iā€™m using, but if there are a lot of mods that are not enabled and are just loading, Iā€™ll turn them off.

  2. The modules are all the latest modules

  3. Have you tried verifying the integrity of steam?

  4. Tried lowering the graphics and windowing the game. In fact, I have always played the windowed game.

  5. I am using a 4060 laptop gpu and the latest driver.

  6. Well, usually my crash is probably due to memory overflow and it will crash 2 to 3 times during the game and then multiple times. This type of crash will trigger the problem of continuous crashes

  7. I donā€™t know if my inventory is full. Anyway, it has a lot of weapons and items because I have been playing this game for a long time.
    8.log me in is the first time I run more, and then it still has this problem.

  8. I have also loaded the volly fire timer mod you mentioned, but I only recently joined this mod. I think this may have nothing to do with it. In fact, I am a pysker player. Regarding the Wretched Star, , this is the mission hall, you can understand it as the mission hall or the lobby page every time we log in to the game. Due to translation issues, my translation may be different from the official name, but if you can get what I mean, it will be better alright.

[ModManager] Loading mod Log me in with id 1
Loading mod DarktideLocalServer with id 2
[ModManager] Loading mod Audio with id 3
[ModManager] Loading mod psych_ward with id 4
[ModManager] Loading mod creature_spawner with id 5
[ModManager] Loading mod crosshair_hud with id 6
[ModManager] Loading mod loadout_config with id 7
[ModManager] Loading mod SoloPlay with id 8
[ModManager] Loading mod AfterGrenade with id 9
[ModManager] Loading mod TrueSoloQoL with id 10
[ModManager] Loading mod Tertium4Or5 with id 11
[ModManager] Loading mod outline_colours with id 12
[ModManager] Loading mod ConstantFov with id 13
[ModManager] Loading mod Spidey Sense with id 14
[ModManager] Loading mod buy_until_rating with id 15
[ModManager] Loading mod debuff_indicator with id 16
[ModManager] Loading mod ChatBlock with id 17
[ModManager] Loading mod FilterTrash with id 18
[ModManager] Loading mod scoreboard with id 19
[ModManager] Loading mod ScoreboardDamage with id 20
[ModManager] Loading mod ScoreboardAmmos with id 21
[ModManager] Loading mod ovenproof_scoreboard_plugin with id 22
[ModManager] Loading mod WillOfTheEmperor with id 23
[ModManager] Loading mod Decode_Helper with id 24
[ModManager] Loading mod contracts_overlay with id 25
[ModManager] Loading mod FoundYa with id 26
[ModManager] Loading mod who_are_you with id 27
[ModManager] Loading mod CThruShields with id 28
[ModManager] Loading mod ManyMoreTry with id 29
[ModManager] Loading mod DisableScreenEffects with id 30
[ModManager] Loading mod ShenheFriendly with id 31
[ModManager] Loading mod AnonPlayers with id 32
[ModManager] Loading mod BetterFireGrenade with id 33
[ModManager] Loading mod FullAuto with id 34
[ModManager] Loading mod KeepSwinging with id 35
[ModManager] Loading mod BetterMelk with id 36
[ModManager] Loading mod TruePeril with id 37
[ModManager] Loading mod ForTheEmperor with id 38
[ModManager] Loading mod SpectatorHUD with id 39
[ModManager] Loading mod ItemSorting with id 40
[ModManager] Loading mod Blessings of the Omnissiah with id 41
[ModManager] Loading mod DynamicCrosshair with id 42
[ModManager] Loading mod PingMonitor with id 43
[ModManager] Loading mod Reconnect with id 44
[ModManager] Loading mod DarkCache with id 45
[ModManager] Loading mod SpawnFeed with id 46
[ModManager] Loading mod more_characters_and_loadouts with id 47
[ModManager] Loading mod IME_Enable with id 48
[ModManager] Loading mod crosshair_remap with id 49
[ModManager] Loading mod true_level with id 50
[ModManager] Loading mod show_cjk_glyphs with id 51
[ModManager] Loading mod TalentRefundBelow with id 52
[ModManager] Loading mod ShareTalents with id 53
[ModManager] Loading mod MergedTalentStats with id 54
[ModManager] Loading mod smaller_talent_tree with id 55
[ModManager] Loading mod bot_spawner with id 56
[ModManager] Loading mod ReorderChars with id 57
[ModManager] Loading mod ModificationIconColor with id 58
[ModManager] Loading mod Ration Pack with id 59
[ModManager] Loading mod reveal_blessings with id 60
[ModManager] Loading mod graphics_options with id 61
[ModManager] Loading mod SortBrunt with id 62
[ModManager] Loading mod CleanForceBlocking with id 63
[ModManager] Loading mod ShowMeRealWeaponStats with id 64
[ModManager] Loading mod book_finder with id 65
[ModManager] Loading mod PsykaniumDefaultDifficulty with id 66
[ModManager] Loading mod hub_hotkey_menus with id 67
[ModManager] Loading mod Clock with id 68
[ModManager] Loading mod CorrectMissionVotingInfo with id 69
[ModManager] Loading mod LessAnnoyingPing with id 70
[ModManager] Loading mod StimmsPickupIcon with id 71
[ModManager] Loading mod RecolorStimms with id 72
[ModManager] Loading mod Healthbars with id 73
[ModManager] Loading mod NumericUI with id 74
[ModManager] Loading mod animation_events with id 75
[ModManager] Loading mod settings_extension with id 76
[ModManager] Loading mod DirectToHadron with id 77
[ModManager] Loading mod MultipleKeybinds with id 78
[ModManager] Loading mod MyFavorites with id 79
[ModManager] Loading mod OpenPlayerProfile with id 80
[ModManager] Loading mod PerilGauge with id 81
[ModManager] Loading mod SpecialSpawnAnnouncer with id 82
[ModManager] Loading mod TagKeys with id 83
[ModManager] Loading mod Tap2Dodge with id 84
[ModManager] Loading mod ToggleAltFire with id 85
[ModManager] Loading mod UltraStubber with id 86
[ModManager] Loading mod afk with id 87
[ModManager] Loading mod barter_at_once with id 88
[ModManager] Loading mod custom_hud with id 89
[ModManager] Loading mod no_dodge_jump with id 90
[ModManager] Loading mod ShowInsignias with id 91
[ModManager] Loading mod SpecialsTracker with id 92
[ModManager] Loading mod show_crit_chance with id 93
[ModManager] Loading mod ENLocalizationFIXBlessings with id 94
[ModManager] Loading mod ENLocalizationFIXCurios with id 95
[ModManager] Loading mod ENLocalizationFIXTraits with id 96
[ModManager] Loading mod ENLocalizationFIXTalents with id 97
[ModManager] Loading mod RULocalizationFIXStores with id 98
[ModManager] Loading mod WhatTheLocalization with id 99
[ModManager] Loading mod kill_tracker with id 100
[ModManager] Loading mod Power_DI with id 101
[ModManager] Loading mod Disconnect with id 102
[ModManager] Loading mod LoadoutMonitor with id 103
[ModManager] Loading mod LoadoutNames with id 104
[ModManager] Loading mod InventoryStats with id 105
[ModManager] Loading mod Mark9 with id 106
[ModManager] Loading mod QuickLookCard with id 107
[ModManager] Loading mod barter_with_hadron with id 108
[ModManager] Loading mod sorted_mission_grid with id 109
[ModManager] Loading mod PreferAuric with id 110
[ModManager] Loading mod volleyfiretimer with id 111
[ModManager] Loading mod combo_tracker with id 112
[ModManager] Loading mod for_the_drip with id 113
[ModManager] Loading mod range_finder with id 114

Following up with additional feedback, Iā€™ve carried out extensive comparison operations. I adjusted the graphic enhancement settings in the NVIDIA Control Panel, as I noticed a clear change in image sharpness, both before and after logging into the gameā€”a phenomenon that had always puzzled me. Even more perplexing was that the game would not crash when this sharpening change did not occur. Upon careful investigation, I found the issue seemed to be in the 3D settings of the NVIDIA Control Panel, particularly with configurations related to graphic enhancement features.

Since modifying these settings, the game no longer crashes frequently to the point of requiring a restart. However, crashes caused by memory overflow still occur. Unfortunately, after playing through the game three to four times consecutively, I must restart the game, or it will crash.

1 Like

Following up with additional feedback, Iā€™ve carried out extensive comparison operations. I adjusted the graphic enhancement settings in the NVIDIA Control Panel, as I noticed a clear change in image sharpness, both before and after logging into the gameā€”a phenomenon that had always puzzled me. Even more perplexing was that the game would not crash when this sharpening change did not occur. Upon careful investigation, I found the issue seemed to be in the 3D settings of the NVIDIA Control Panel, particularly with configurations related to graphic enhancement features.

Since modifying these settings, the game no longer crashes frequently to the point of requiring a restart. However, crashes caused by memory overflow still occur. Unfortunately, after playing through the game three to four times consecutively, I must restart the game, or it will crashā€¦