Immediate Crash On Launch

Issue Type (Required):

Crash - on Launch

Issue Description (Required):

After restarting my PC once for the last three days, each time on launch the next day I’ve been needing to verify the files which eventually CAN fix it for the night. Last night I updated the drivers and it worked, but it was after multiple verifications.

I tried updating drivers, removing all mods, placing an antivirus exception on the folder and of course, verifying the files and it’s been consistently happening again for a few days now. If anyone can look at the crash log and try to narrow down the cause it would be much appreciated.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Often (<75%)

Platform (Required):

Steam (PC)

[PC] Crash Report (Optional):

GUID: a49f5c19-0dcf-4096-be13-9bda608db790
Log File:
Info Type:


[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2024-11-21-07.48.19-289dab4f-c16a-4540-801f-9eaede6a12a7.log (8.54 KB)
darktide_launcher.log (290 KB)

The logs are cut short unfortunately. Are there any errors in the Windows Event Viewer that correspond with when this occurs?

  1. Press the Windows key
  2. Conduct a search for ‘Event Viewer’ and select the app
  3. In the sidebar, expand the ‘Windows Logs’ dropdown
  4. Select ‘System’
  5. Search for errors that correspond with the crashes
1 Like

It looks like we get this specific event here.

For what it’s worth, after updating the drivers and succeeding on launch on day 2 (and then reverting to fail on day 3) the only time it worked, the shader cache took longer to build and paused at certain levels whereas every other time it just goes straight to 100% and then we crash. Don’t know if that’s any indication.

disable mods and repair/verify file integrity through steam, keep mods off

tried it before didn’t work thanks

1 Like

Hopefully u did a fresh reinstall n all that too.

It is the ‘Errors’ we need ideally, as opposed to the ‘Warnings’. Can you spot any in there?

1 Like

Hmm, on specifically looking for application errors I found this particular mention here.

It doesn’t appear on every attempted launch though and I’m not sure it correlates with the launch crash. The only errors that appears around the same time as launch seem a bit unrelated.