Repeated Crash on Startup

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - on Launch

Issue Description (Required):

Game has crashed on start up every time, regardless of fixes attempted. I’ve verified files on Steam, reinstalled the game, updated my video drivers, and deleted the AppData/FatShark/Darktide folder. None of the attempts have changed the behavior. Crash occurs after pressing start on the launcher, game opens, after about 15-20 seconds the game crashes while still on a black screen. I haven’t played in a few months, and during that time upgraded my PC, replacing motherboard and CPU, though I don’t know if that’s relevant.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: 27331b5a-4407-4bcb-8bf3-87a1ea6c6697
Log File:
Info Type:

[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2024-10-03-05.40.18-27331b5a-4407-4bcb-8bf3-87a1ea6c6697.log (15.8 KB)
darktide_launcher.log (43.9 KB)

2

I’ve raised this with our developers to look at, apologies for the inconvenience.

3

I haven’t played a match yet to confirm, but the hotfix today seems to have fixed the crashes. I was able to launch the game and interact with thing around the Mourningstar for about 30 minutes.

4

Never mind, apparently. Just tried again and the game is back to crashing. I sometimes get the loading icon in the bottom right now. Here’s the two most recent crash GUIDs:

GUID: c58f563e-bc65-4cbd-99e1-214e2abc39aa
Log File:
Info Type:

GUID: 48da6f7d-b770-4188-aa5b-729b1251be19
Log File:
Info Type: