Crash on startup after the launcher

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
The game was working fine in early access mostly, but after a certain patch (no idea which one) it just won’t start. Launcher starts, I start the game, a black screen opens and crashes after a few seconds.

Crash Report (If Applicable):
GUID: fd427475-dcf1-4c23-bf2b-f1cc6eef0f1b
Log File:
Info Type:

Error Displayed (If Applicable):
None. Says the game has crashed.

Steps to Reproduce:
Start the launcher.
Press Play.
Wait.

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Steam
Player ID:
Eruthemighty

Approx. Time of Issue & Timezone:
16.50 CET (Italy)

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]
console-2023-08-23-14.48.08-fd427475-dcf1-4c23-bf2b-f1cc6eef0f1b.log (20.5 KB)

2

Please try deleting your AppData, and see if this has any impact on your issue:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark
  4. Delete the entire ‘Darktide’ directory
  5. Re-launch Darktide as normal