Random and instant CTD during the game

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Random crashs during the game, happens generally once per game. The game just stop and I’m back to desktop, with no error message.

Often, if I have already crashed, the next one will come much sooner if I don’t reboot the pc.

The crash log provided is the last one of 3, they all occured in the same game within a span of 5min top

I have already tried all the common solution GPU and hardward related.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Often (<75%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: 7dbc371b-c713-4991-97c0-ae157c411b0b
Log File:
Info Type:

[PC] Upload Console Log & darktide_launcher.log (Optional):

darktide_launcher.log (596 KB)

2

This is a conventional Access Violation crash which unfortunately doesn’t include any clues as to what could be causing it.

I understand you’ve tried many solutions already, is there anything in here that you haven’t explored yet?:

Failing that, I’m happy to help with a refund due to the nature of the issue.

3

If you say that restarting the PC fixes it, that sounds like a memory issue. Just a speculation of course.
But do you notice the game getting choppier and choppier before the crash happens? Like the performance slowly “erodes”?

4

Thank for the answer,

Well I guess I’m gonna try to have a fresh and clean install of Windows just to start from scratch, can’t hurt.

And if maybe there is more infos in it, I have the two others crash log files from the same session:

GUID: 42da2352-1738-4f1f-8956-f377283e8857
Log File:
Info Type:

And

GUID: df376f48-7ef7-4ccc-925c-700358ca74a9
Log File:
Info Type:

I don’t know if it can be helpful.

Cheers !

5

Hey,

That’s the weird part, everything run smooth as a butter, no lag, not stuttering, the temperature of the gpu and cpu are stable and below the red zone.

It just happens just instantly with no warnings.

Cheers