Too many randon crashes at the random time

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

The game crashes periodically with an error. Sometimes it happens while I’m still at the base, but much more often during a mission. It’s worth noting that the errors occur irregularly. Sometimes I can play several matches without a single crash, and other times the errors appear every five minutes.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Common (<50%)

Platform (Required):

PC - Steam

Upload Supporting Evidence (Optional):

console-2025-07-06-15.06.47-d88429df-cc15-474f-a691-99c64dd6e84b.log (76.7 KB)
console-2025-07-06-15.10.47-d7a10291-71c1-4263-aa4e-32a8feb6cb76.log (80.5 KB)
console-2025-07-06-14.58.39-62e5cf95-7f04-4de0-aea5-b3b44b80b661.log (338 KB)
console-2025-07-06-14.22.48-8358dd9c-def3-4e17-bc50-18a29d9721f6.log (766 KB)
console-2025-07-06-14.44.30-45e7e84f-2d5d-4076-ada0-a3edbe134468.log (1.6 MB)

2

I can see some Access Violation crashes here, and when I look them up, some references to DirectX 12 are made which would point to a GPU-related issue. Could you try the solutions here?:

[PC] How to Resolve GPU Crashes in Darktide

3

Yeah, I tried everything but to no avail.
Can I do anything to solve the problem? Maybe I can provide some additional information?

4

The crash reports (as opposed to only console logs) may help us, as these contain more information.

  1. After the crash has occurred, a pop-up window prompting you to enter the details of what you were doing prior to the crash will be displayed
  2. Submit the pop-up window
  3. Another pop-up window similar to the previous one will be displayed
  4. Click the ‘Copy to clipboard’ button
5

Alright, that’s one example:

GUID: 88e6191f-e9bb-4429-9dd9-752ec9baa4eb
Log File:
Info Type:

[Engine Error]: Access violation (0xc0000005) in build de483f3bf6bd902101ea3b14167f9b55b1348afb
accessing address 0000000000005254 from 00007FF65DFF3EBB

6

And another:
GUID: 94f447ab-6c1d-4ef0-a26d-020054f7a8fd
Log File:
Info Type:

[Engine Error]: Access violation (0xc0000005) in build de483f3bf6bd902101ea3b14167f9b55b1348afb
accessing address 000000003F800024 from 00007FF65DFF3EBB

7

I’m at a loss on this, unfortunately. There appears to be something amiss with the rendering.

I’ve raised this to our database for our developers to look in to, but I can assist with a refund in the meantime if you’d like?

8

The Refund?
Oh no, I LOVE your game! And sometimes it works without crashes too, so it’s not all doom and gloom.
I would like to solve the issue and I will continue to enjoy your awesome game in meantime.
It also worth noting that I have played the game since release with no issues like that at all.
Then take a long break before Arbites came out. And now I do have silly amount of crashes here and there.
Maybe it can help somehow to investigate the issue.