(OLD) KNOWN ISSUE: internal_error / Error Code: 2007

Warhammer 40,000: Darktide Technical Support
123

ATT, Louisiana, USA

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IPv6 is prioritized. dns for both IPv4 and 6 changed to google public dns which helped a little bit but still gives internal error

125

Czechia and provider is Bubakov. Running ipv4 and 6

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SkyNet, SpB, Russia

Update: ipv4, I use a wi-fi router and a module built into the motherboard (GIGABYTE B550 AORUS PRO AC)

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Telia, Sweden
Using ipv4

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Soā€¦ day 2 of not being able to playā€¦ this does not bode wellā€¦

Anyways from Denmark here.

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It hasnā€™t even been a full 24 hours since I was able to install, so I donā€™t think it is a bad sign, yet. This is what betas are for, as frustrating as it is. I just hope they get it fixed soon or my weekend plans are shot.

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Issue Description: Game does not load in. Disconnected from server: Internal_Error

Crash Report (If Applicable): N/A

Steps to Reproduce: During the Prologue, after you finish with Sofoni (Bae) at the Psykhanium, you are wanted at the Sanctum Dictatis. Once I entered, the loading screen crashed with the Interna_Error.

  1. Finish psykhanium Tutorial
  2. Go to Sanctum Dictatis
  3. Game will boot loading screen
  4. Loading screen with Disconnect from server: Internal Error

When i try to load character from that point, it will disconnect.

I have been able to play up to that point with every character i create

Platform: PC

Steam

Player ID: Steam Community :: Tenevan

Approx. Time of Issue & Timezone: 11/18/2022 10:46 AM CST

Upload Console Log:
console-2022-11-17-20.27.13-a83f1812-f4c7-4050-8269-e8030aef12ee.log (821.1 KB)

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Iā€™m running IPv4 and trying to connect from England.

Everything ran well last night for a few missions, but today I canā€™t log in beyond the character select (as in, choosing an existing operator). The subsequent load screen after picking a character fails with either the message of an internal error or ā€˜failed_handshakeā€™. There is no crash, there is just a failure to connect.

Iā€™ve also attempted a fix that I saw floating around saying to change my DNS settings to 8.8.4.4, but that hasnā€™t fixed anything.

134

Starnet, Czechia
Both ipv4 and 6

135

T-Mobile USA

I play other games off of EU servers and have absolutely no issues
I have not been able to get past the tutorials and Iā€™m about ready to refund

136

I would just like to know what COULD be causing the issue or a simple ā€œwe have no ideaā€. just something.

1 Like
138

yup same for me. im not going to go the refund route though. i do not blame you for doing so. i would also love to be complaining about fps and in game stuff; funny enough though the only issue i have is the fact i cant stay in the game for longer than 30 seconds outside of the prologue.

1 Like
139

Internal_error
steam
console-2022-11-18-17.57.58-e4af9a16-947f-45d0-9af4-d20256966943.log (38.0 KB)
console-2022-11-18-17.22.07-fd780808-95b2-4d42-81b3-2e3c91dcddc6.log (99.0 KB)
console-2022-11-18-17.16.44-a8b272fc-dfed-45b1-ba7a-64479076f290.log (37.5 KB)

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Same issues here.

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Same error, is impossible playingā€¦i love fatshark gamesā€¦but this is very very demotivating.

ipv4 Norway, just the Internal_error when i try to log in the character

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guys swith your internet to 2.4 ghz. after hours of failure thats what worked for me.

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tried, didnt work, tried reinstall, re verify, check all gforce updates, win updates, working treadsā€¦ nothing i can do will make it not disconnect internal_errror.

But ye, works for some.

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damn i was sure that was going to help. idk why that worked though is the issue. . .

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glad you got it working man. becauseā€¦ thisā€¦ is as our friend from Norway says, Demotivatingā€¦ to the max.

1 Like