Unfortunately, I don’t, it’s my only internet source I have access to. However, in regard to steam I don’t have any problems playing other online games.
Issue Description:
Game crashes after or while logging in with TP-Link mr600 5g router. If i use my ethernet cable the game crashes after logging, if i use wireless it crashes during logging screen. If i use my phone as a router using share connectivity, the game runs smoothly.
Error Displayed (If Applicable):
internal_error, backend error
Steps to Reproduce:
1.Log in to tower area
2. Crash
Reproduction Rate:
Constant (100%)
console-2022-11-18-13.44.45-fbb4a2de-bac2-4742-8dbf-ba651a746758.log (36.4 KB)
So I found out that when I’m on a hotspot it works perfectly and when I’m on my regular net it doesn’t work and I get internal error. Dunno if somehow this information will help.
We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.
Issue Description:
No crash report
Steps to Reproduce:
Trying to play any operator, selected, loading, then internal error
Mission Name (If Applicable):
N/A
Platform:
Steam
Player ID:
(Steam Community :: Snowy)
Approx. Time of Issue & Timezone:
Constant
Reproduction Rate:
Constant
Upload Supporting Evidence:
N/A
Whenever I try to start a game, after the operator
screen. There will be a red message stating “Disconected from server : internal issue”
Steam
11/18/22
4:16 PM
console-2022-11-18-14.13.47-39ee76c7-c929-46ae-bf5c-9ebc79d3386b.log (36.5 KB)
- Play as Preacher, join a friend’s lobby or a quickplay lobby.
- Play fine for around 2-5 minutes (co-op play)
- Get kicked out due internal_error
- I click the reconnect button, steps 2 to 4 repeat.
I’ve attached some logs as well.
console-2022-11-18-12.11.45-35859a33-a773-4094-9a56-b0e8f25aa7f6.log (143.1 KB)
console-2022-11-18-06.31.33-ec4b93d1-5bd3-4dba-b099-4560a953f35d.log (442.0 KB)
console-2022-11-18-05.14.50-e3ed0da0-500e-44ee-92b2-03d80ec5b648.log (288.4 KB)
EDIT: I am playing from Singapore, under the Starhub ISP
Could everybody share the name of their ISP and the country they’re playing from, please?
StarHub. Playing from Singapore.
Orange, playing from Poland
Charter/Spectrum, USA.
SkyWire, USA
T-Mobile Home Internet USA
dom.ru Russia
Does anybody happen to know if they’re running IPv4 or IPv6?
Just went to check, no IPv6, only IPv4. However I’m not sure if this is relevant but I was informed that apparently “Your DNS server (possibly run by your ISP) appears to have IPv6 Internet access.”. I’m from Singapore, under the Starhub ISP.
Issue Description: Get kicked out of game 3-7 seconds after entering the hub world
Error Displayed (If Applicable): Internal_error
Steps to Reproduce: Press start in character select then load into hub world
Platform: Steam
Player ID:
Approx. Time of Issue & Timezone: Been happening to me since launch till now
Reproduction Rate: Constant
Upload Console Log: (think this is the right one but unsure)
console-2022-11-18-14.44.30-3daed9c0-97ee-4766-bba8-9ea8c9adb91d.log (148.7 KB)
Upload user_settings.config:
user_settings.config (3.0 KB)
Additional info:
When I use a vpn to the America I am able to connect, though with lots of lag, I turned off my vpn mid match and after reconnecting I was able to play for like a minute with no lag at all before being kicked out and the problem returned. I am from Canada. IPv4 and IPv6 enabled on both vpn and my normal connection. Telus is my isp. Wifi.
Both?
IPv6
Cox Communications , (sometimes refered to as Cox Cable)
Nebraska, United states of America
— Both IPV4 and IPV6 are checked, so I should be able to connect to both.
- tripple checked, modem and router are fine.
ATT, Missouri, USA