(OLD) KNOWN ISSUE: internal_error / Error Code: 2007

Tried. Nope, does not work for me.

Issue : Cannot access main game. Error Code 2007 / internal_error. No game crash, only server error.

Reproduction : Any connection to game servers, only able to play tutorial/ character introduction.

Platform : Steam

Player ID : Titanium Blue Steam Community :: Titanium Blue

Time of issue : Have tried to access game almost daily since release, same result every time.

Logs : Uploaded 5 most recent.
console-2022-11-22-21.16.56-8cd8ace5-f479-45f3-a44a-877b1e551276.log (71.6 KB)
console-2022-11-21-21.55.22-8519f19f-b57a-40e6-9545-bbc2f08bc30f.log (36.3 KB)
console-2022-11-21-04.04.03-6fc67fa4-c0f1-4bad-99fc-136166bb5bc5.log (31.2 KB)
console-2022-11-21-03.58.21-973f708a-9d20-4522-8e2c-ceb63275375d.log (30.7 KB)
console-2022-11-21-03.09.01-7774c58e-ba8f-4dee-bf73-0ef6b2ddfdd1.log (36.0 KB)

Apparently its not a big enough issue for them to fix…

Unplayable since Fridays download… and no fixes… But we got a barber…

Beta or not, this is impressive in a really sad way…

1 Like

I am still getting this problem except now it just says error code 2007 instead, really hope this gets fixed because i am completely unable to play the game :frowning:

Still the same after 1.0.7 patch, except now it’s called ā€œError 2007ā€ instead of ā€œinternal_errorā€. At best I can load up the hub level and stay there for approximately 5 seconds. At worst, it’s immediate after pressing ā€œstartā€.

Crash Report (If Applicable):
Error 2007

Steps to Reproduce:
Log in and pick an operative to start loading into the hub.

Platform:
Steam

Player ID:
justdontdoitever

Approx. Time of Issue & Timezone:
11/23/2022 16:20 UTC

Reproduction Rate:
100% without VPN

Console Log:
console-2022-11-22-16.25.11-614584ab-c99d-48f3-8269-1ae92aadf9ef.log (54.5 KB)

I’m fairly certain its A large portion of Imperial Owners who are having Error 2007 at this point, its the only factor that would be causing my version of the error. Like I posted before I purchased the game for 3 of my friends (all standard edition) and Myself (Imperial edition), I’m the only one who has this issue out of us all and I think it has to do with the digital Currency trying to be added to the account even though its disabled right now. However the same could be said for the cosmetics but I’ve heard that player with the cosmetics have been able to maneuver a little but also crash or disconnect often.

This issue always start when going to meet with the NPC after the Training Room Tutorial, After that the character can’t get into the game.

Steps to Reproduce:

  1. Launch Game Via the Launcher

2.Load to Character Select

3.Pick Character (I made one of each class all the same issue)

4.Load Screens for 25 Seconds roughly

5.Message on the right saying ā€œDisconnected form server: Error 2007ā€

6.Booted back to Character Select or Stuck in loading until Alt F4

Platform:
Steam

Steam ID:

Time:
5:41 PM 11/22/2022
console-2022-11-22-22.39.31-868fad51-9cd4-45b0-9466-34b905b5c98b.log (35.3 KB)

Haven’t been able to play since the beta launched. First internal_error, now Error Code 2007. Tried every suggested temporary fix. Nothing has worked. This has been extremely frustrating, and is in dire need of a solution for the many people experiencing this, Beta or not.

2 Likes


happens like 10x time in one game.

Use an ethernet cable or increase/activate QOS on wireless router, do some port forwarding, these workarounds were given a few answers back. Try to see if they help

Thank you, I want them to fix it finaly we gave mony…I bought the game as soon as it was awaliable , I play Vermintide 2 for a long time and I like what they did with it,I am shure this game will be great but they need to fix this .

1 Like

More testing after 1.0.7 update, still about the same since my last tests, if not possibly worse. Managed to finish a few missions but the disconnects are still pretty bad - every few minutes. Had one good game at the start where I only got disconnected once halfway through, but the next two games were horrid, getting disconnected every 1-2 mins.

Steps to Reproduce:

  1. Select character - Pysker
  2. Load into Mourningstar
  3. Join quick play game
  4. Play for a few minutes
  5. Encounter 2007 error

ISP: Aussie Broadband, Australia

Location: Australia

Platform: Steam

Player ID: Steam Community :: mace

Approx. Time of Issue & Timezone:

Date 2022-11-23
Times - in UTC from log file
Launched game - 00:26

internal_error / 2007:

  • 00:31
  • 00:36
  • 00:38
  • 00:40
  • 00:44
  • 00:45
  • 00:47
  • 00:49
  • 00:50
  • 00:51
  • 00:54
  • 00:55
  • 00:57
  • 01:06
  • 01:08
  • 01:20
  • 01:22
  • 01:24

From a play session that was just under an hour, and across three missions, got disconnected 18 times. It was pure chance that I managed to reconnect before the mission finished to actually get the rewards…

Console Log:
console-2022-11-23-00.26.38-c6d1361b-14b2-4366-8f4c-5f3d64ebf74c.log (788.6 KB)

GUID: d98ef72f-13a4-49d8-ade6-e4c471476e4f
Log File:
Info Type:


crashed again

Still happening, wheeeeeee
ISP: SpinTel, Australia
steam: lolghurt
console-2022-11-23-03.11.45-f70d16a3-1069-42b9-b074-de29b1b3bbd3.log (57.9 KB)
darktide_launcher.log (495.5 KB)

Still have yet to play more than 45 seconds in a single session. Never finished a game. Vast majority of the time I disconnect either trying to load the Mourningstar or a few seconds after dropping into the Mourningstar. I’ve seen every error code under the sun at this point. Error Code: 2007 is the just the latest, so that’s why i’m posting in this thread.

LOGS attached.
console-2022-11-23-04.38.39-b5449871-6a8a-443c-9970-29671a93eb95.log (182.9 KB)
console-2022-11-23-04.29.18-b1ec108a-8758-4019-81f3-8810ddff4ca5.log (74.0 KB)
console-2022-11-23-04.32.52-0c6d11e9-cdcc-4f50-abc4-d7c9531c1c0f.log (112.1 KB)

1 Like

This has nothing to do with imperial edition, we have standard game

Tried it. Changes nothing for me regarding error 2007.

These are my 2 attempts logs:

7:45
7:51
console-2022-11-23-06.39.05-74e2f649-72f4-4cdc-a6ba-f1dc31f98df7.log (105.1 KB)
console-2022-11-23-06.47.28-1f292b73-bc3c-4649-bad9-952e56605a3e.log (114.3 KB)

FWIW I have Xfinity internet (wifi) and was unable to select a character (posted way further up in the thread with deets). Getting VPN fixed everything… Weird.

@FatsharkJulia

Is the networking team aware of the possibility that some/all people reporting this issue are using Carrier Grade NAT due to their ISP.

I say this as I have experienced severe network issues in other games due to having 5g based broadband internet which utilises CGNAT, opposed to regular wired broadband.

Carrier Grade NAT (CGNAT) resulting in a double NAT, which games consoles often object to, which means you don’t get your own public IP address but share it with other users. So you can’t be uniquely id’ed on the Net & therefore your LAN cannot be addressed from outside for unsolicited accesses. This is unlike fixed BB.

What I’m curious about is how this regression was introduced, as I was not experiencing these issues in the Closed Beta

2 Likes

I’m using static IP with my ISP and I’m having this issue 100% of the time unless I jump onto VPN.
Furthermore, the symptoms (you can join the hub and you will see other players there, just for a very short time) indicates that there’s nothing wrong with NATs. You can connect, but for some reason the game boots you out really fast.

2 Likes

The fact that using a VPN seems to be a universal work-around suggests that it is related to NAT/IPv4 configuration in some regard.
All I’m saying is if Fatshark haven’t considered the implications of CGNAT they should at least rule it out.

Being able to connect briefly isn’t indicative of anything without knowing the netcode, anything further is pure speculation at that point.