(OLD) KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

Issue Description:
Game keeps crashing during each mission. I could complete 2 missions only in 4 hours, it’s so frustrating.

Crash Report (If Applicable):
I couldn’t copy/paste the latest GUID, so i’ll provide the one i ised in the performance feedback:
GUID: d312b750-4b1c-49ed-8320-98ce76338769

Error Displayed (If Applicable):
Crash dump (GUID)

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play the game
  2. Attempt any mission
  3. Crash during the mission

Mission Name (If Applicable):
Every mission

Platform:
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[11/17/2022, 22:56 PM] [CEST]

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
Couldn’t record any.

Upload Console Log:
console-2022-11-17-21.27.38-6ee38706-0a5a-4ba3-b2da-d76cd6c9cfd5.log (185.6 KB)

Upload user_settings.config:
user_settings.config (3.1 KB)

Issue Description: Crash while loading the second Video after the Psykarium Tutorial starts loading and Game crashes (After pressing Start/Login at Character Screen)

Crash Report:

GUID: 262f98c2-d456-4d19-b9d6-3a5aaea3352a
Log File:
Info Type:
[Crash Link]:
crashify://262f98c2-d456-4d19-b9d6-3a5aaea3352a

GUID: b0d51942-e48a-43f6-8ba7-f39433d77cf5
Log File:
Info Type:
[Crash Link]:
crashify://b0d51942-e48a-43f6-8ba7-f39433d77cf5

GUID: 28481673-59da-40b1-adf4-71c2ffcce492
Log File:
Info Type:
[Crash Link]:
crashify://28481673-59da-40b1-adf4-71c2ffcce492

GUID: af7c4b0a-1e2a-46e6-aea0-7f4d325b9f31
Log File:
Info Type:
[Crash Link]:
crashify://af7c4b0a-1e2a-46e6-aea0-7f4d325b9f31

GUID: dea11fac-190d-4af2-8161-e659f8b90137
Log File:
Info Type:
[Crash Link]:
crashify://dea11fac-190d-4af2-8161-e659f8b90137

Steps to Reproduce:

  1. Press Start/Login at Character Screen
  2. Second Video after the Psykarium Tutorial starts loading and Game crashes

Platform:
Steam

Reproduction Rate:
Constant (100%)

Upload Console Log:
console-2022-11-17-19.38.05-14181f82-2628-4e90-a98a-b67c2978fcc8.log (197.4 KB)
console-2022-11-17-20.04.31-a59131f0-7e25-4fdb-8496-0ef17e9a6f75.log (187.1 KB)
console-2022-11-17-20.33.48-262f98c2-d456-4d19-b9d6-3a5aaea3352a.log (47.6 KB)
console-2022-11-17-20.37.46-b0d51942-e48a-43f6-8ba7-f39433d77cf5.log (48.7 KB)
console-2022-11-17-20.52.17-28481673-59da-40b1-adf4-71c2ffcce492.log (48.4 KB)

Upload user_settings.config (tried many many different settings, even with nvidia settings):
user_settings.config (3.1 KB)

I also tried disabling G-Sync and different Resolutions beside 3440x1440px, but nothing helped

Try disabling DLSS and, if it still crashes, MAYBE reduce worker threads to 1.

1 Like

Sorry if its not allowed here, but considering the console log is saying the same crash as the launch of vermintide 2, i tried the same fixes that some people found helpful, with the GPU Hang, i set the worker threads to 4 max, and with DLSS / FSR off, i havent had a crash since doing that, but here is my console logs for good mesure to help

Your solution worked for me apparently :smiley: But why is it 4, did you try other values combinations?

The game Crash and shutdown randomly when in the main lobby or during the mission.

every 5-10 min

can’t play game

There was no problem at the closed beta

GUID: 76639bde-1b56-45b5-9327-5c402b039d8a
Log File:
Info Type:


crash_dump-2022-11-17-23.11.39-76639bde-1b56-45b5-9327-5c402b039d8a.dmp (829.4 KB)
crash_dump-2022-11-17-22.27.55-da16be5a-df2f-4125-a1fb-37ac59d210c1.dmp (762.8 KB)
crash_dump-2022-11-17-21.49.25-fa94240c-6adb-4489-b58f-96f918ddadbd.dmp (953.1 KB)

GUID: 82207cc6-84cf-44b2-b5fa-c6b9f86563ee
Log File:
Info Type:


console-2022-11-17-22.50.18-82207cc6-84cf-44b2-b5fa-c6b9f86563ee.log (141.6 KB)

Turning off DLSS seemed to fix it. So far… at least that crash. I wouldn’t recommend worker threads though, no parallelism is sadge.

1 Like

Played fine until after basic training. Now the game crashes everytime i load my character GUID: 21c99bbf-8e37-44a2-b5fc-d914cc4b4d01
Log File:
Info Type:


crash_dump-2022-11-17-23.30.24-f575849c-98c0-43e7-a46d-4b1453724bea.dmp (790.6 KB)

I haven’t been able to successfully finish a mission online. Game continues to crash after turning all settings down, and monitoring load. I really want this game to succeed but this is ridiculous.

Unfortunately I’m still able to repro crashes with worker threads n > 1 and DLSS off after a mission and a half (or a bit less if you’re unlucky). That said, I’m gonna sit on n == 1 because I suspect someone has done a concurrency whoopsie given that I haven’t been able to repro it with 1 worker thread after running 5 missions back to back.

Yeah, I mean they’re page faults, which reeks of a concurrency issue. Whats been the perf impact for you on workers = 1?

I crash constantly, can’t even get past the prologue cutscene.

GUID: 39715468-faae-4e72-bb56-cc613ed19c12
Log File:
Info Type:


GUID: c768a164-db24-4cf2-87dc-1a26afa0ae49
Log File:
Info Type:


GUID: 0098df77-9507-438d-8947-bd10d4d8b007
Log File:
Info Type:


GUID: dc619198-633a-4337-bad6-68c4901af854
Log File:
Info Type:


Another report of disabling DLSS for RTX cards.

Error Displayed (If Applicable):

GUID: adbf932a-9f8a-47de-822b-e1ce18308eef

Steps to Reproduce:

  1. Play as Psyker
  2. Launch mission/stay afk in a hub
  3. Constant crashes in game no matter what. Got crashes in missions/hub after some time, usually around 10 minutes

Mission Name (If Applicable):

Any

Platform:

Steam

Player ID:

Fitz

Approx. Time of Issue & Timezone:

Anytime
Repeatable

Reproduction Rate:

Constant

Upload Supporting Evidence:

Upload Console Log:

console-2022-11-18-00.51.04-adbf932a-9f8a-47de-822b-e1ce18308eef.log (67.8 KB)

Previous logs

console-2022-11-17-19.15.40-2db56deb-32e1-4b76-8132-9b670bdcc656.log (365.8 KB)
console-2022-11-17-20.56.08-7dda4f2b-fc8c-4d67-8310-82acf8dbf98c.log (144.0 KB)
console-2022-11-17-21.33.10-ebe5ca29-3b7a-48de-8a60-70d159d882c1.log (126.3 KB)
console-2022-11-17-22.34.01-30e5af2a-01fc-443a-a094-293efb1fc168.log (135.2 KB)
console-2022-11-17-22.49.07-16970718-c106-4cef-acca-181e2f13d9fe.log (61.6 KB)

Upload user_settings.config:

user_settings.config (3.1 KB)

Can you try disabling DLSS and all other super sampling configuration and see if you still crash? It fixed it for me, would love to see if it works for someone else.

EDIT: Worth noting that the latest nvidia driver 592.68 is a game ready driver with specific tweaks for darktide dlss and rtx. I havent tried running an older driver, but if DLSS is the cause here, I expect that driver might be a correlating factor.

Ye i think disabling DLSS fixed crashes for me too. Thanks for sharing it!

1 Like

Turning off DLSS didn’t fix my crashes, but putting the game into windowed mode significantly reduced their frequency. Dunno why borderless and fullscreen behave differently.

Disabling DLSS worked for me too

Punishing, unfortunately. Went from 144FPS on high (RT off) @ 2K without DLSS to maybe 30-45 in serious fights. 2 worker threads perform substantially better than 1 (back up to 80-120) and are not so cartoonishly unstable as 4+, but even 2 is still so incessantly crashy that you can’t count on making it through a single mission.

Still better than being unable to consistently sprint from the hub spawn to the mission selection table as with DLSS on & the original worker threads setting, of course, but far from optimal.