(OLD) KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

Khirlan · November 24, 2022, 1:29am

I know it is a long shot even if we have similar hardware but check out my post here that helped me go from constantly crashing multiple times per match to crashing every 5 matches or so.
I manually capped the framerate in the Nvidia control panel rather than letting the game do it (which worked fine but then would uncap itself without changing the settings)

Hope it helps!

mashiromelody · November 24, 2022, 2:37am

Dzybaty · November 24, 2022, 2:44am

Checked “Lowering Threads” and “Disabling DLSS” but after reading some comments here, experimented a bit:
Capped FPS to 60, switched to borderless window and crashes almost gone (1 crash in 3 missions).
Set thread count back to default - looks like it does not have any effect.
My suggestion (in my case ) is that the more FPS you have - the more chances of crash. As setting worker threads to 1 ‘helped’ by lowering FSP to ~40. And turning DLSS on giving me more FPS.

gellocube · November 24, 2022, 3:03am

update to my update, game back to crashing again all the time after the last patch. Don’t know why! Have retried everything again. At least it’s not nearly as often as before, just once every game or two.

Lightsaber117 · November 24, 2022, 3:24am

Update: Finally playing. Don’t know how. But 30fps cap and Workers at 1 with all extra DLSS-related stuff off seems to be working alright for me. Can get about two or three levels in without crashing.

Sorkness · November 24, 2022, 10:15am

GUID: 899c35c7-e032-464b-a42b-fed25324f709
Log File:
Info Type:

Uncle_Okri · November 24, 2022, 9:15am

GUID: 082b3290-6709-4543-acd2-370b43faf901
Log File:
Info Type:

Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

Play Chasm Logistratum as Ogryn (Skullbreaker)
Attempt to pick up the second Grimoire
Crash

Torrent

Platform:
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[24/11/2022, 8:13
crash_dump-2022-11-24-07.22.47-082b3290-6709-4543-acd2-370b43faf901.dmp (780.1 KB)
PM] [AEST]

Reproduction Rate:
Happened at least twice now. Similar location. Not many enimies nearby, seems like it might be related to dodging?

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

Press the Windows key + R
Enter %appdata% within the search input and select ‘OK’
Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
Upload here

Upload darktide_launcher.log:

Press the Windows key + R
Enter
darktide_launcher.log (779.5 KB)
within the search input and select ‘OK’
Navigate to AppData\Roaming\Fatshark\Darktide
Locate the darktide_launcher.log in this directory
Upload here
console-2022-11-24-09.13.31-6e1f96be-d6f8-4de0-876a-a555ef7fb49a.log (17.3 KB)

Saus · November 23, 2022, 11:10pm

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
Among other crash encounters, Today 11/23/2022 I have been black screen crashing after loading into a game. No error message, my PC hangs and crashes. In one occurence it made my Audio Driver hang too and disconnect my headphones and I had to reassign my audio in my PC settings.
Crash Report (If Applicable):
GUID: 99b2a32b-ef51-493f-89f3-3b059a833945
Log File:
Info Type:

Error Displayed (If Applicable):
N/A
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
1.Launch Game
2.Go to Mourning Star
3.Queue for Quickplay Hazard Level 2
4. Load Map
5. Spawn in mission in progress with horde on screen
6. Start swinging and killing mobs
7. PC Hangs
8. Black Screen Crash

Mission Name (If Applicable):
Ammunition resupply mission for this one. It happens on all missions.

Platform:
[Steam/Microsoft Store]
Steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
11/23/2022 3:00PM [PST]
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Often to Constant
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Its a crash, no screenshot available.
Logs.zip (57.2 KB)

Upload Console Log:

Press the Windows key + R
Enter %appdata% within the search input and select ‘OK’
Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
Upload here

Upload darktide_launcher.log:

Press the Windows key + R
Enter %appdata% within the search input and select ‘OK’
Navigate to AppData\Roaming\Fatshark\Darktide
Locate the darktide_launcher.log in this directory
Upload here

Satoru · November 24, 2022, 1:55am

Can you enable “GPU Scheduling”. I think this requires a computer reboot after you enable it.

We are adding UI to the Advanced Graphics Settings page to control enabling the new GPU scheduler. The settings page can be reached through Settings → System → Display → Graphics Settings . If both your GPU and driver support the new GPU scheduler, the UI below will appear.

RSIX · November 23, 2022, 9:52pm

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

Game crashes during “I’m a warrior” cinematic:

GUID: 162174a4-fdd6-467e-8ae6-1476f607b33a
Log File:
Info Type:

Steps to Reproduce:
Finish basic training
Start "I’m a warrior cinematic

Map Name (If Applicable):

Platform:
Steam

Player ID:
R6

Approx. Time of Issue & Timezone:
11/23/2022, 00:00AM/PM] ET

Upload Supporting Evidence:

Upload Console Log:

Upload user_settings.config:

crybirb · November 21, 2022, 4:35pm

Issue Description:
Upon browsing the Penance menu, as you move tabs and open preview of equipment performance starts to go down hard, if you leave the menu open my computer crashes as my GPU (specifically) cannot handle it.

Steps to Reproduce:

Open Penance menu;
Start browsing previewing equipment;
Change class tabs (or don’t), and after opening tons of tabs just leave it be, you will it take more resources with time
Computer crashes

Mission Name (If Applicable):

Platform:
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
11/21/2022, 12:55:00PM GMT-3 (but tons of crashes like this in the weekend)

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:

Upload Console Log:

Press the Windows key + R
Enter within the search input and select ‘OK’
Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
Upload here

Upload darktide_launcher.log:

Press the Windows key + R
Enter %appdata% within the search input and select ‘OK’
Navigate to AppData\Roaming\Fatshark\Darktide
Locate the darktide_launcher.log in this directory
Upload here

console-2022-11-21-15.44.50-aa97eda9-292f-4a5a-aea2-9aff2d4b1654.log (70.2 KB)
crash_dump-2022-11-21-15.44.50-aa97eda9-292f-4a5a-aea2-9aff2d4b1654.dmp (1.0 MB)
darktide_launcher.log (205.0 KB)

Aemilius · November 24, 2022, 2:41pm

Have had no crashing since lower worker threads to 1, but today I had a crash when the cinematic for trust level 7 or 8 began.

GUID: d903ca57-092c-48d8-ac85-e4e4f0adc9af
Log File:
Info Type:

Suriel · November 23, 2022, 8:31pm

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

Issue Description:

Steps to Reproduce:

Start Quick Game
Game freeze
Game shut down

Second try

Searching for quick game
Game starts
3.Crash

Mission Name (If Applicable):

Platform:
Steam

Player ID:
STEAM_0:1:37142715

Approx. Time of Issue & Timezone:
23.11.2022 21:27

Reproduction Rate:
2 trys, 2 crashs

Upload Supporting Evidence:

GUID: 66971969-beca-48d0-8023-02cb94ad27b2
Log File:
Info Type:

GUID: 3b300155-8d3e-43cc-b006-e9a72688fa8e
Log File:
Info Type:

Bronn · November 23, 2022, 11:32pm

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

Issue Description:
Game crashing when entering a scenario

GUID: 8140d2bc-51cb-4075-b179-afd60b3dff91
Log File:
Info Type:

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

Play Chasm Logistratum as Ogryn (Skullbreaker)
Navigate to the medical station before Burnside
Crouch-slide into the dumpster next to the blue and white Tertium sign
Get stuck

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

Press the Windows key + R
Enter %appdata% within the search input and select ‘OK’
Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
Upload here

Upload darktide_launcher.log:

Press the Windows key + R
Enter %appdata% within the search input and select ‘OK’
Navigate to AppData\Roaming\Fatshark\Darktide
Locate the darktide_launcher.log in this directory
Upload here

Uncle_Okri · November 23, 2022, 3:07pm

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

Almost any game, map, charactor
When you get the “Whoosh” sound when you are about to be melee hit, and you dodge, my game crashes. It happens so frequently in this new update it is almost unplayable.

Mission Name (If Applicable):

Platform:
[Steam]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
after new update 1.07 I think? It is a constant issue

Reproduction Rate:
Every 2/3 games or so.

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

Press the Windows key + R
Enter %appdata% within the search input and select ‘OK’
Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
Upload here

Upload darktide_launcher.log:

Press the Windows key + R
Enter %appdata% within the search input and select ‘OK’
Navigate to AppData\Roaming\Fats
console-2022-11-23-12.52.28-d90a62d4-4006-435a-be62-258d494adfaa.log (590.0 KB)
hark\Darktide
Locate the darktide_launcher.log in this directory
Upload here
crash_dump-2022-11-23-12.52.28-d90a62d4-4006-435a-be62-258d494adfaa.dmp (795.1 KB)

tictoc556 · November 19, 2022, 8:25pm

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

GUID: 1de74492-92c7-4ac0-8ed7-fe17d90e1a7b
Log File:
Info Type:

Bloodwyn · November 24, 2022, 3:41pm

I said it before here, but almost none of the comments here mentions it:
I had many, many chrashes, but for me the trick was going into FULLSCREEN BORDERLESS and updating my CHIPSET DRIVERS. (Link for AMD ChipsetDownload Auto Detect)
Now I can go with DLSS, RTX, Max Worker Threads, it doesnt matter. Since then I got random crashes roughly 1 in 6 hours.

Hope it helps

Aemilius · November 24, 2022, 3:49pm

I think that’s ON by default in Win11. Now there is also an optimization mode for Windowed Mode in gaming which I am going to try out.

Celephais · November 22, 2022, 10:24pm

I’ll load in to a mission but usually before I am able to move, I hear a brief buzzing sound like part of the audio is glitching, everything will freeze (if it wasn’t still frozen) and I’ll crash to desktop. Once I was able to take a couple of steps before the buzz & crash.

Steps to Reproduce:
It seems to happen regardless of which class or mission I play. Use Quickplay to join a mission, sit through the loading screen, and the issue happens the moment you exit the loading screen and first see the level.

Platform:
Steam

Player ID:
76561197972431515

Approx. Time of Issue & Timezone:
Night of 11/21, Afternoon of 11/22 [EST]

Reproduction Rate:
Common (<50%) / Often (<75%)

console-2022-11-22-21.56.58-81047176-11b1-4f92-9470-cb884f56c430.log (91.3 KB)
console-2022-11-22-21.38.04-f02a02df-c3b0-4ab8-b3de-16eda16fd2f3.log (138.8 KB)
darktide_launcher.log (329.3 KB)

Celephais · November 22, 2022, 10:33pm

Actually, today it has occurred 100% of the time so far and I haven’t been able to play at all.

Topic		Replies	Views
Keep on crashing again Technical Support acknowledged	7	1080	July 16, 2021
KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors Technical Support devpost	1801	40146	February 27, 2023
Crashing consistantly a few minutes into the game Technical Support acknowledged	5	351	March 9, 2023
Random crashes to desktop Technical Support acknowledged	6	516	January 13, 2023
random crash Technical Support acknowledged	14	682	March 9, 2019

(OLD) KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

GUID: 899c35c7-e032-464b-a42b-fed25324f709 Log File: Info Type:

GUID: 082b3290-6709-4543-acd2-370b43faf901 Log File: Info Type:

GUID: 162174a4-fdd6-467e-8ae6-1476f607b33a Log File: Info Type:

GUID: d903ca57-092c-48d8-ac85-e4e4f0adc9af Log File: Info Type:

GUID: 66971969-beca-48d0-8023-02cb94ad27b2 Log File: Info Type:

GUID: 3b300155-8d3e-43cc-b006-e9a72688fa8e Log File: Info Type:

GUID: 8140d2bc-51cb-4075-b179-afd60b3dff91 Log File: Info Type:

GUID: 1de74492-92c7-4ac0-8ed7-fe17d90e1a7b Log File: Info Type:

GUID: 1de74492-92c7-4ac0-8ed7-fe17d90e1a7b Log File: Info Type:

Related Topics

GUID: 899c35c7-e032-464b-a42b-fed25324f709
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GUID: 082b3290-6709-4543-acd2-370b43faf901
Log File:
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GUID: 162174a4-fdd6-467e-8ae6-1476f607b33a
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GUID: d903ca57-092c-48d8-ac85-e4e4f0adc9af
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GUID: 66971969-beca-48d0-8023-02cb94ad27b2
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GUID: 3b300155-8d3e-43cc-b006-e9a72688fa8e
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GUID: 8140d2bc-51cb-4075-b179-afd60b3dff91
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GUID: 1de74492-92c7-4ac0-8ed7-fe17d90e1a7b
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GUID: 1de74492-92c7-4ac0-8ed7-fe17d90e1a7b
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