Missing purchased cosmetic items

Warhammer 40,000: Darktide Technical Support
1

I am a new Darktide player on Xbox series X. I naught a pack and got some cosmetic items and Aquilas. Then I went to the cosmetic store ingame and bought the torso and leg piece for Brother Tormund Egler. But they haven’t shown up at all in my inventory. Now, I’m not normally one to worry about this stuff, but it bothered me senseless that I spend real money on ingame currency and was robbed of my choice of cosmetic item. :frowning:

Is there anything I can do to fix this issue?

Playing on : Xbox Series X
[Steam/Microsoft Store]

Xbox ID: CDark Limur

Time of purchase:
4th October 04:00 AM approximately.

*Upload Supporting Evidence:

IMG_0549
IMG_05494032×3024 1.41 MB

IMG_0548
IMG_05484032×3024 1.64 MB

IMG_0547
IMG_05474032×3024 1.54 MB

[PC] Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

2

I can’t seem to locate your account - could you share your character names with me please?

3

Hey, it fixed itself ^^ guess the game just needed time to realise that I had bought it, or maybe an update fixed it. Either way, it’s there now ^^ thank you for your help though.

4

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