Memory error out of memory

Warhammer 40,000: Darktide Technical Support
1

I’ve fresh installed GPU drivers, got a new SSD, reinstalled on new SSD, still getting this error. Pictured is the error itself and my memory from task manager. I’ve just everything under troubleshooting.

Issue Description:
trying to load game since most recent patch. was able to play just fine until then

Steps to Reproduce:
loaded game and it crashes on loading screen when i select my character to play

Mission Name (If Applicable):
n/a

Platform:
[Steam/Microsoft Store/Xbox]
microsoft store
Player ID:
Shadow Ruler

Approx. Time of Issue & Timezone:
all times during day and night

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

out of memory
out of memory1331×723 52 KB

memory error
memory error856×317 58.4 KB

[PC] Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]
GUID: a36e32f2-f8fa-43f6-8815-6e83bff543ae
Log File:
Info Type:

console-2023-11-04-18.23.21-3f7a6c4e-3431-4eec-ac64-987af70548fd.log (65.3 KB)

1 Like
2

Apologies for the delay - could you try deleting your AppData please?

Please be aware this will reset any custom keybindings.

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to: AppData\Roaming\Fatshark\MicrosoftStore
  4. Delete the entire ‘Darktide’ directory
  5. Launch Darktide as normal
3

GUID: 611cf3c9-049d-495e-8fb2-cca65db4f7f4
Log File:
Info Type:

Same error posting the crash report above.

4

installed from steam seems to be working perfectly. microsoft store does not work. hope this helps any devs

5

I’ve shared your update with our Engine Developers, apologies.

6

Not sure how much I should trust the callstack in the crash, but it is seriosly wrong.

Note that a material and mission is not related at all, so feels like either I get bogus data or that your binary is broken.

Darktide.exe!stingray::Arraystingray::MissionThemeEntry::set_capacity(unsigned int capacity) Line 220 C++
[Inline Frame] Darktide.exe!stingray::Arraystingray::MissionThemeEntry::grow(unsigned int) Line 383 C++
Darktide.exe!stingray::Arraystingray::MissionThemeEntry::resize(unsigned int size, bool) Line 197 C++
[Inline Frame] Darktide.exe!stingray::Arraystingray::MaterialTemplate::TextureChannel::serialize(stingray::InputArchive &) Line 264 C++
[Inline Frame] Darktide.exe!stingray::operator&(stingray::InputArchive & a, stingray::Arraystingray::MaterialTemplate::TextureChannel & t) Line 9 C++
Darktide.exe!stingray::MaterialTemplate::serializestingray::InputArchive(stingray::InputArchive & s) Line 359 C++
> [Inline Frame] Darktide.exe!stingray::operator&(stingray::InputArchive &) Line 9 C++

Try delete the executable or reinstall the game again, perhaps on another disk and see if you get different result.

You also have a page file usage that is insane, it reports higher usage than you have page memory, but maybe that’s possible…

7

if this doesn’t help I can re-build binaries locally and we can try with that

8

Most recent patch fixed it on microsoft, I did reinstall on a different drive. Not entirely sure how anything works. Praise the Omnissiah!

9

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