Logitech G502X Button input not recognized when installed from Steam

Warhammer 40,000: Darktide Technical Support
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Issue Type (Required):

Input Devices (Keyboard, Mouse, Controller, etc.)

Issue Description (Required):

Inputs from Logitech GX502 Plus mouse are not recognized in the game from G7,G8 buttons. These are the buttons to the immediate left of the left mouse button. This effects the game installed from steam on the PC, but does not effect the game installed via the Xbox app on the PC. I have tried mapping the two buttons to different keys. e.g. D, and E, and pressing thes ein windows returns those values, but still in game they do nothing. All other keys work fine!

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I’ve recently responded to your query via the Support Portal. My reply may be in your ‘Spam’ inbox. :slight_smile:

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Hi, thanks I got the response today.

I have actually found the issue.

It not your problem but logitechs, in that it detects darktide and creates a blank profile and activates it when you launch the game.

This profile set the two buttons to DPI functions !

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Appreciate the update!