Launcher doesn't open

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Launcher

Issue Description (Required):

I clicked the play button in steam. Steam says launch. The launcher doesn’t open, and the launch stops on its own.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

2

Sorry to hear this Snek. Could you try the solutions here?:

[PC] How to Resolve Darktide Launcher Issues

3

All the solutions listed on the website have been tried. Could the problem be related to Windows 11?

4

This may explain it:

5

It didn’t help

6

Sorry I missed your reply - has there been any change since?

7

No, the launcher still won’t start.

8

Got it - could you try disabling the NVIDIA Overlay, and see if there’s any change?

9

I tried but it didn’t help

10

Aah, hmmm… do you have a darktide_launcher.log you could upload here?:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
11

I recently completely reinstalled the game and therefore this folder is empty.

12

I launched the game using a mod bypassing the launcher, but it still gives an error. backend error

13

A complete reinstallation of Windows 11 also did not help