KNOWN ISSUE: Problems With Twitch Drops/Account Connectivity for Twitch Drops

Warhammer 40,000: Darktide Technical Support
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We are aware of and looking in to a number of issues involving Twitch Drops, or account connectivity for Twitch Drops.

Update 31/01/2023

Existing reports may be merged here, to help us keep track of the issues being reported.

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Twitch, Darktide and Steam account are linked together properly.

Followed the tutorial in this officiel link :

The watch time on twitch is done and i claimed the reward.

But no customisation is avaible on game for the lasgun.

If you need more informations im here waiting !

Have a great day !

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We are aware there are some issues with Twitch Drops - I’ve added your report to our database.

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Thx you i appreciate !

If i can send you some date or more information i will be happy to help !

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I have the same issue.
•Accounts (Steam, Twitch & Darktide) are all linked,
•Skin is claimed,
~ But the skin is not showing up in the in-game inventory.

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Same here

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I Linked my accounts (steam to fatshark, Steam to twitch, Darktide to twitch), watched stream and got twitch reward (lasgun skin) i have claimed it but i still dont have it on my acc.

In other post Fatshark said i will be available after 30th but how the hell other people alredy have it? I’ve seen streamers and players in game running with this Twitch lasgun skin.

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There are some issues with Twitch Drops at current. I’ve added this to our database.

Please also include the URL to your Steam profile! :slight_smile:

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When trying to sign in with my twitch account at “accounts.atoma.cloud/twitch-drops” the site will redirect me to the start without the first step completed, a quick Discord search shows i’m not the only one experiencing this.

darktide gif

As expected, Twitch Drops can be “claimed” but are not present in-game.

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Our Backend Engineer is looking in to this. :slight_smile:

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I keep getting a login fail when trying to link my twitch and steam account? It shows my account and recognizes it, but “Fails to login” when I try to go further

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I’m also having this issue, Quigley

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i cant link my accoutn says login failed

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having this same issue now

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same issue with me

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I just used the connecting and it worked for me.

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I’m having a similar issue. I was able to sign in and link my Twitch and Darktide account but the skin isn’t showing in-game despite being shown as claimed in my Twitch inventory. It’s not a big deal if nothing can be done, just wanted to report the issue.

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I’m receiving a similar issue. Steps taken leading up to the issue:

  • Claimed the drop on Twitch after watching the allotted time.
  • Realised accounts weren’t linked and connected them up.
  • Links all showing as successful
  • Item yet to appear in-game, even after 24 hours.

Please let me know if this is best submitted as it’s own thread.

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I have the issue where it goes back to before step one when trying to do step 2

I’ve tried different browsers (Firefox, Edge), nuking cache and cookies, logging out, removing permissions in twitch. Disabled adblockers, addons.

It redirects back to accounts.atoma.cloud with a token ID but it always just reverts the site back to before step one.

The URL just before it reverts is accounts.atoma.cloud/linking?code=[token is here]&scope=&state=twitch_linking