KNOWN ISSUE: No Rewards/Progression

Warhammer 40,000: Darktide Technical Support
1

We are aware of and looking in to an issue where some players are not receiving rewards/XP and being able to progress as expected.

UPDATE:

Please help us out by including the information listed below in your report:

Issue Description:

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OKā€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Existing reports may be merged here, to help us keep track of the issues being reported.

3 Likes
3

Issue Description:
After finishing a mission i get thrown straight back to the player hub. no exp. stuck at lvl1 forever. already happened in closed beta before.

Steps to Reproduce:
complete a mission.

Mission Name (If Applicable):
all

Platform:
steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
11/17/2022

Reproduction Rate:
100%

Upload Console Log:
console-2022-11-17-20.02.25-23db964b-9d0a-4e7f-a3c2-bdac591f2d0d.log (509.5 KB)

Upload user_settings.config:
user_settings.config (3.1 KB)

6 Likes
4

Can confirm. Exact same issue here.

4 Likes
5

Yep same problem here, still no exp after mission.

4 Likes
6

Issue Description: Not receiving any rewards and experience after finishing a mission

Steps to Reproduce:

After finishing a mission, I get disconnected from strike team, and sometimes end-up in character selection. Iā€™m not getting any rewards after mission, including EXP. Iā€™m still lvl1 despite finishing 3 missions.

Mission Name (If Applicable):
N/A

Platform:
Steam PC

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[11/17/2022, 22:05PM] [TIMEZONE GMT+1]

Reproduction Rate:
Constant (100%)

Upload Console Log:

console-2022-11-17-18.52.13-be9720e2-3808-4bc2-950e-47c9491b227b.log (4.1 MB)
console-2022-11-17-21.00.41-676c314f-1142-4b23-bc8a-5111415406d8.log (92.8 KB)

Upload user_settings.config:
user_settings.config (3.0 KB)

5 Likes
7

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
Stuck at level 1, No XP receive after completing the mission. (Solo or Party)

Crash Report (If Applicable):
N/A

Error Displayed (If Applicable):
N/A

Steps to Reproduce:

  1. Log in to the game and select operative
  2. Select a mission in the Mission Terminal
  3. Completing the mission and seeing an ending cutscene
  4. No mission reward or progress bar for the XP. (It seems Iā€™m automatically leaving the strike team)
  5. Getting thrown into the hub. (Gold is received but no XP or reward)

Note: I have tried reinstalling the game/ creating a new operative/ restarting the game but none of them works. My internet works fine.

Mission Name (If Applicable):
Any mission

Platform:
Steam

Player ID:
[Steam ID] 76561198109951709

Approx. Time of Issue & Timezone:
Every time

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:

Upload Console Log:
console-2022-11-18-09.59.08-d764d9ea-4e00-423f-9e5c-d3ad933dad32.log (193.9 KB)

Upload user_settings.config:
user_settings.config (3.1 KB)

2 Likes
8

is it just me or anyone of you not gaining experience? I played 10 games already and im still level 1 i dont know why

2 Likes
9

I have exactly same problem on both my characters. I leveled once, when wiped on mission. The score/summary screen stayed and Iā€™ve jumped from level 1 to level 4 (did run around 4 missions before with no exp at all)

Also noticed game shows me stuff in armory from level above mine, but it might be that I canā€™t see my current level but somehow itā€™s stored somewhere. No idea.

1 Like
10

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

Issue Description:
As the title says, I get kicked out of the reward screen and fireteam squad after finishing a mission. Nothing in throughout the match is faulty or laggy in any way, but the reward screen just doesnā€™t last a second to kicking me out. Itā€™s the same bug from the closed beta test. This doesnā€™t happen with everyone.
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play a match
  2. Finish the match

Mission Name (If Applicable):

Platform:
Steam

Player ID:
Justjo99

Approx. Time of Issue & Timezone:
[11/17/2022, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:

Screenshot 2022-11-17 130921
Screenshot 2022-11-17 1309211920Ɨ1080 105 KB

Upload Console Log:
console-2022-11-17-21.05.12-c222946c-5b45-435b-bc9f-b99fbe703d48.log (44.6 KB)

Upload user_settings.config:
user_settings.config (3.1 KB)

12 Likes
11

This is the same bug that plagued some of us during the closed beta. I have the same exact problem.

4 Likes
12

Getting the same issues as before in closed beta.

4 Likes
13

Im starting to get the feeling this is account related or something. Its either new people having the problem or the same poor saps that didnt get any progress during the beta.

3 Likes
14

Same thing here, played 3 missions already still level 1, never seen the reward screen.
Had the same bug in the previous betaā€¦ So never in this game have I seen what lies beneath level 1 :frowning:

3 Likes
15

Yep same here now and the previous beta

2 Likes
16

Just in case the problem is account related, here is my steam profile page:

2 Likes
17

The only thing we can only hope is something will trigger the exp screen phase and we got all the exp we didnt get before.
happen one time on my zealot, spiked from lvl 2 ------> 14

3 Likes
18

Ironically, money rewards are apparently being counted.

5 Likes
19

same issue. also happened in beta. only my money increases.

3 Likes
20

Made a new operative - same issue occurs. Not tied to character, then.

2 Likes