List of Missing Items:
Ogryn Tattoo from Imperial Edition
Platform:
[Steam]
Player ID:
(Steam Community :: Grimdrome)
Idk if it is supposed to be a cosmetic slot or a barber tattoo but it’s in neither.
Screenshot
Issue Description:
I am missing my preorder bonuses (weapon trinket + frame)
I am missing my beta bonuses (helmets)
I am missing my twitch drop skins.
I am missing option to get OST. (THIS ONE IS SOLVED AND IAM ABLE TO GET IT ON STEAM NOW)
I am missing Vermintide Cosmetics.
I clearly have Imperial Edition on my Steam Account Library yet i can PURCHASE it again in Steam shop.
Meanwhile on the other hand i at least got Imperial Edition skins.
Crash Report (If Applicable):
None
Error Displayed (If Applicable):
None
Steps to Reproduce:
- Log into game.
- No Beta cosmetics
- No Preorder cosmetics
- No twitch drops
- No OST
I’ve reloaded the game and relaunched steam to no result.
Mission Name (If Applicable):
na
Platform:
Steam
Player ID:
Steam ID: 1:117715423
Profile URL:
Approx. Time of Issue & Timezone:
11/30/2022 8:00PM EU
Reproduction Rate:
Constant (100%)
List of Missing Items:
Beta Helmets
Platform:
Microsoft Store
Player ID:
Cloud97
Issue description: Missing Imperial Edition soundtrack
(to be clear, it was in my library, I had downloaded it and was able to play it, but now it is missing, and I am getting an error code when trying to add it to my account via it’s store page)
Platform: Steam
Steam gamertag: LesserSons.
I have exited and entered the app multiple times, and have tried on multiple days, always getting the same issue.
Didn’t get my Beta Rewards
Platform: Steam
Steam name: Thamriyell
Hello as asked i filled the form for these missing items
List of Missing Items:
-
Both Pre-Order Bonuses(Portrait Frame and Weapon Trinket)
-
All the Beta Tester Cosmetics(checked on all characters)
-
Twitch Drops(accounts are correctly linked) Lasgun (Camo Skin) Autogun (Camo Skin) Ripper Gun (Camo Skin) Sword (Camo Skin)
Platform: Steam
List of Missing Items:
Soundtrack. Showed in the Library but could not be downloads (Error: missing licenses), a day later it’s not listed at all, reinstalling the game and restarting Steam Client did not solve the issue.
Platform: Steam
Player ID: Steam Community :: Ganruy
Hi I’m missing all items included in the Imperial Edition
Platform: Microsoft Store
Gamer tag: Lux Fury
Hi i didnt get the twitch rewards only
I have the pre order helmet and the border and trinket but the skin from twitch are not
Steam:
List of Missing Items:
Beta participation helmets
Pre-order bonus (If the Nvidia promo counts)
Twitch drops
Vermintide promo
Platform:
Steam
Player ID:
SteamID: 76561197995247041
Hi most of my items have come through now, I’m now only missing the 2500 Aquilas and the Headgear.
Platform: Microsoft Store
Gamer tag: Lux Fury
Hey guys, im pretty sure i’m still missing a few items from the imperial edition
List of Missing Items:
Beta participation helmets
Pre-order bonus Frame and Charm
Soundtrack
Vermintide content
Platform:
Steam
Player ID:
Rx_Geezy54
Steam ID: 76561198892216716
List of Missing Items:
Digital Soundtrack
Platform:
Steam
Player ID:
Steam ID: 76561198140498835
Issue Description:
I am missing my pre-preorder and beta bonuses.
Steps to Reproduce:
- Log into game.
- No Preorder or beta cosmetics
I’ve reloaded the game and relaunched steam to no result.
Platform:
Steam
Player ID:
STEAM_0:0:14943628
Approx. Time of Issue & Timezone:
11/30/2022
I am also still missing the soundtrack after following the instructions you posted.
Missing Item: Soundtrack
Platform: Steam
Steam ID: 76561198046549642
Thank you in advance for your assistance.
I’m still missing the soundtrack album, and I’m also unable to add it to my account via the store page.
Missing Items: Soundtrack
Platform: Steam
Steam ID: 76561197960285378
Issue description:
Missing all items included in Devoted Rejects pack (I own both VT1 & VT2 with all dlc). DO have all items from Imperial Edition though.
Platform:
Steam
Player ID:
76561198028547882
I am missing both the beta rewards and the pre-order content. I have the notification for a new cosmetic but nothing is showing up as new.
Platform: Steam
Player ID : 76561198048881729
Issue Description:
I am missing my preorder bonuses.
Crash Report (If Applicable):
none
Error Displayed (If Applicable):
none
Steps to Reproduce:
- Log into game.
- No Aquilas for shop.
- No Preorder cosmetics
I’ve reloaded the game and relaunched steam to no result.
Mission Name (If Applicable):
na
Platform:
Steam
Player ID:
Steam ID: 76561198343140669
Approx. Time of Issue & Timezone:
12/03/2022
Reproduction Rate:
Constant (100%)
Upload Supporting Evidence:
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
console-2022-12-03-08.37.13-09f90046-60b0-4d24-aa2a-02195c7493b9.log (68.7 KB)
console-2022-12-03-09.04.22-789513fd-23a7-4c6f-8479-9ce7ac3715d2.log (298.5 KB)
Upload darktide_launcher.log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide
- Locate the darktide_launcher.log in this directory
- Upload here
launcher.config (82 Bytes)