Hi folks, just wanted to make a spot for folks who picked up the Imperial edition on steam and havent gotten everything. drop your user names for the Fatshark team to hook into so they can check records and make sure we get what we bought.
for me I got all my cosmetics but not my premium in game monies XD (Steam bow-justin)
P.S. thanks to the dev team the game is amazing ^.^
PLEASE POST CRASHES AND ERRORS IN THE ‘TECHNICAL SUPPORT’ CATEGORY INSTEAD
We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.
Issue Description:
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
Play Chasm Logistratum as Ogryn (Skullbreaker)
Navigate to the medical station before Burnside
Crouch-slide into the dumpster next to the blue and white Tertium sign
Get stuck
Mission Name (If Applicable):
Platform:
[Steam/Microsoft Store]
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Upload Console Log:
Press the Windows key + R
Enter %appdata% within the search input and select ‘OK’
Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
Upload here
Upload darktide_launcher.log:
Press the Windows key + R
Enter %appdata% within the search input and select ‘OK’
Navigate to AppData\Roaming\Fatshark\Darktide
Locate the darktide_launcher.log in this directory
I too received the Imperial Edition from a purchase of an Nvidia card. I’ve been playing the beta since it launched and haven’t received any items from the pre-order, Twitch drops, Devoted Rejects cosmetics or the beta.
Issue Description:
I am missing my preorder, Twitch, Devoted Rejects cosmetics and beta bonuses.
Steps to Reproduce:
Log into game.
No Preorder, twitch, Devoted Rejects or beta cosmetics
I’ve reloaded the game and relaunched steam to no result.
Platform:
Steam
Player ID:
Steam ID: Ovenden2k
Approx. Time of Issue & Timezone:
11/30/2022 19.00 GMT
We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.
Issue Description:
Hi joining today into the game, didn’t receive the helmets for the open beta. I played the beta since the beginning and friends I played with did receive the reward. So wondering if I missing something to receive the rewards.
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Not applicable
Error Displayed (If Applicable):
Not applicable
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
Not applicable
Mission Name (If Applicable):
Not applicable
Platform:
[Steam/Microsoft Store]
Steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Steam id: 76561198039624265
Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
11/30/2022 12:00 PM CT Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Constant
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
I did not receive any pre-order, beta participation, or VerminTide owner items. All I got was the Imperial Edition items. I played in the beta and the game was installed and attached to my steam account before the release of the open beta and owned Vermintide 1 and 2 from before I got DT on this same steam account.
I was missing my soundtrack too, but partially fixed it by installing from SteamDB. Now I can download it, but it doesn’t say the DLC is credited to my account.
This was on Steam and my account is 357 Magnum Ace, Steam ID: 76561197993791411
I also want to bring up that I am still waiting on receiving an item that just disappeared during the beta. That topic can be found here
Haven’t gotten the soundtrack, I have the Imperial Edition yet when I go to the soundtrack store page on steam it just has a button to purchase as a gift. I cant add it to my library or anything.
