Bought the Imperial Edition and can't find the cosmetics

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
I bought the Imperial Launch Edition on my XBox, excited to wear some cool cosmetics. I load in, check the cosmetics tab under Operative, and there’s nothing new, got the aquillas though, so at least something went through :slight_smile:

Error Displayed (If Applicable):

Steps to Reproduce:
I’m not really sure what this could mean in the context of the problem that I’m having
Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store] I bought this on the Xbox Store
Player ID:
not really sure what that means but the username I put is DaPitifulCrayon

Approx. Time of Issue & Timezone:
I honestly forget when I first checked and my timezone is EST

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100% of the time’s I check, no new cosmetics show up

Upload Supporting Evidence:
unfortunately, I did not take any evidence

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

2

Hello! It looks like the cosmetics are in your inventory as expected. The article linked below might help in locating them:

3

Funny, I have the same problem, yet I can’t locate them were they should be.