Update:
We are aware of an EAC error currently occurring on launch. This is related to the ongoing AWS outage which is affecting many online services and games.
EOS auth status = failed.
result = EOS_UnrecognizedResponse
Unfortunately, there are no current workarounds or fixes, and we are waiting on our service providers and a resolution to the AWS outage.
Apologies for the inconvenience in the meantime!
All related posts will be merged here.
Error - SERVER ERROR
I was part way through a game and Violation Type: AUTH_ERROR Cause: EOS auth status=failed, result=EOS_UnrecognizedResponse message popped up on the top right corner. I have already tried verifying the files on steam and repairing Easy Anti-cheat but I still see this message every time I boot the game and I am unable to play. I do not cheat and have only downloaded mods in the modded realm to be able to play in a larger party.
Yes, and I’ve tried disabling them
Constant (100%)
Steam (PC)
Enjoi
I’m no way qualified on this subject nor I have the answers but, since this is Easy Anti-Cheat problem, here’s two things you can try.
First:
(C:\Program Files (x86)\EasyAntiCheat)EasyAntiCheat.exe and select repair.Second thing you can do is go to %AppData% and select EasyAntiCheat folder, zip it and paste it on this for FatShark to take a look at the logs.
(Since FatShark already responded on this while I was typing, keep in mind they acknowledge the problem. So at best case scenario your only hope is to wait, but you can still try the EAC repair method and it never hurts to send the logs for them may they be curious about it.)
Nothing to be done but wait for the service to come back online.
UPDATE:
Services appear to be returning to normal, with some reports of successful logins without EAC errors for Official Realm.
We’ll continue to monitor, but hopefully the storm has passed.
If the EAC error still persists for anyone, please let me know. Thanks!
I’m able to load into the game thank you for the assistance!
Still can’t log in, “EOS auth status = Failed.”
@MrHarisn sorry to hear that. Can you please check again and let me know if you are you still experiencing the error now?
Yep, it says my status is “questionable” and I can play with others with the same status, but I cant even log in
@MrHarisn thanks for the screenshot. This error is different to the original AWS outage error.
AWS outage EAC error:
EOS auth status = failed.
result = UnrecognizedResponse
Your current EAC error:
EOS auth status = failed,
result = NoConnection
This error indicates that your connection is being blocked in some way. I recommend checking your network, Firewall and Anti-Virus settings:
As you are based in Russia, we’ve also seen these types of errors caused by ISP or government blocks, which unfortunately we’re unable to resolve on our end.
It can be helpful to temporarily switch to a mobile data connection, or use a VPN (though I appreciate these options aren’t always possible to try) and check if the error persists; which can help to determine if the issue is network/ISP-related.
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.