KNOWN ISSUE: EOS auth status = failed. result = EOS_UnexpectedError

Our anti-cheat provider, Easy Anti-Cheat/Epic Online Services, is currently experiencing an outage. This is resulting in the error below appearing when loading in to Vermintide 2.

EOS auth status = failed. result = EOS_UnexpectedError

Epic Games are aware of and working on this issue. You can keep track here: https://status.epicgames.com/

Issue Type (Required):

Other

Issue Description (Required):

Out of nowhere right after a match I got this box at my top right that says
State: Untrusted
Violation Type: AUTH_ERROR
Cause: EOS auth status=failed, result=EOS_UnexpectedError

The 3 other people in my group also got the error and it’s not letting us get past the loading screen now.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Upload Supporting Evidence (Optional):

Same problem here just now :pensive_face:

Issue Type (Required):

Error - SERVER ERROR

Issue Description (Required):

Добрый день! Сидел спокойно играл не кого не трогал и высветилась после одной игры ошибка ошибка eos auth status failed eos unexpected error. не когда не использовал софты в жизни и что и не использую что с этим можно сделать? Или это проблема серверов?

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Platform (Required):

Steam (PC)

Player ID (Optional):

Upload Supporting Evidence (Optional):

Issue Type (Required):

Connectivity

Issue Description (Required):

Played earlier today without issue.

Logged on this evening and found the attached Authg_Error.

Updated windows & anti cheat to latest version

Can’t open Epic Launcher to check for Easy Anti Cheat updates.

Help please :slight_smile:

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Upload Supporting Evidence (Optional):

Same here, played just fine last night and tried to put in a bit of levelling before work today and got that same exact screen

Issue Type (Required):

Other

Issue Description (Required):

Hi, I hope you’re all well. Can someone help me with this error:

eos auth status = failed, result = eos_unexpectederror

I was playing with my friend when this error appeared and the game won’t load anymore. We were in a custom game because I just started playing and he was teaching me about the game (he’s level 15).

I restarted the router, turned my Steam profile on and off, and it still didn’t work. My friend’s game is working fine.

Can someone please help me?

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Crash Report (Optional):

Hi, I hope you’re all well. Can someone help me with this error:

eos auth status = failed, result = eos_unexpectederror

I was playing with my friend when this error appeared and the game won’t load anymore. We were in a custom game because I just started playing and he was teaching me about the game (he’s level 15).

I restarted the router, turned my Steam profile on and off, and it still didn’t work. My friend’s game is working fine.

Can someone please help me?

Upload Supporting Evidence (Optional):

Following because i have the exact same issue that just happened as well, maybe a mod can figure out a fix.

Issue Type (Required):

Connectivity

Issue Description (Required):

Hello this is the second time I launch the game I wanted to play with a friend and in the middle of the mission I got a pop up saying I’m suspect.
I tried restarting the game and now I get this error everytime :
EOS auth status = failed, result = EOS_UnexpectedError

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

Upload Supporting Evidence (Optional):

[PC] Upload Console Log & vermintide2_launcher.log (Optional):

console-2025-11-26-18.21.36-058c4edb-7806-49c5-b39a-95d68b04385f.log (86.7 KB)

Same I was playing earlier and now every time I try to play I get the same error, I’ve validated files, repaired the EAC program and ran at as admin, it’s not blocked by firewall or antivirus nothing seems to return it to normal…

Same thing happened to me as well while I was playing like I usually do,

please help me get back in game

user ID: pedro

PC (steam)

Yep im another who has now been flagged as “Untrusted”.yet I was plying earlier for a couple of hours no problems.

User : [LK] Blayda the Bear

PC ; Steam

I am having the same issue, also on PC, also on Steam.

Seems like we’re all getting it and it’s somehow related to Epic Online Services being down.

Same here me and my friend both having same issue , tried file check, reboot etc.. nothing

User ID: Animo_Morgan

no mods installed

PC (Steam)

I also cannot login anymore this evening. Logging in from Europe if that matters?

Issue Type (Required):

Other

Issue Description (Required):

I go into the game and I get this error. This was an error before. vermintide 2 did not find vcruntime140.dll vcomp140.dll msvcp140.dll, I reinstalled Microsoft Visual C++ and was able to launch the game. Before that, I played without any problems. However, after reinstalling, I played two games and now I’m getting an EOS error.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

Upload Supporting Evidence (Optional):

SOLUTION:

My friend and I had the same problem.

In your PC, navigate to your Vermintide Folder \EasyAntiCheat\. In the EasyAntiCheat, there is a Certificates folder. Delete the folder (or just move it from there.)

Then Go into STEAM and Verify your files [Library, Right-click, Properties, Verify Game files] It will put new certificates into the folder. The game will work.

EDIT: I created this account to post this solution. Sorry if posting solutions so new is against the forum rules or somesuch. :slight_smile: Happy vermin slaying

Issue Type (Required):

Launcher

Issue Description (Required):

"Hi!

Today I purchased some additional content on the Steam store. After that, I was playing Vermintide 2 and got disconnected. Now the launcher prevents me from playing and flags me as a suspicious player.

Can you help me fix this?

I am attaching the logs and a screenshot."

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

irhida

Upload Supporting Evidence (Optional):

[PC] Upload Console Log & vermintide2_launcher.log (Optional):

user_settings.config (8.69 KB)
vermintide2_launcher.log (473 KB)