KNOWN ISSUE: EOS auth status = failed. result = EOS_UnexpectedError

Our anti-cheat provider, Easy Anti-Cheat/Epic Online Services, is currently experiencing an outage. This is resulting in the error below appearing when loading in to Vermintide 2.

EOS auth status = failed. result = EOS_UnexpectedError

Epic Games are aware of and working on this issue. You can keep track here: https://status.epicgames.com/

3 Likes

Issue Type (Required):

Other

Issue Description (Required):

Out of nowhere right after a match I got this box at my top right that says
State: Untrusted
Violation Type: AUTH_ERROR
Cause: EOS auth status=failed, result=EOS_UnexpectedError

The 3 other people in my group also got the error and it’s not letting us get past the loading screen now.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Upload Supporting Evidence (Optional):

2 Likes

Same problem here just now :pensive_face:

Issue Type (Required):

Error - SERVER ERROR

Issue Description (Required):

Добрый день! Сидел спокойно играл не кого не трогал и высветилась после одной игры ошибка ошибка eos auth status failed eos unexpected error. не когда не использовал софты в жизни и что и не использую что с этим можно сделать? Или это проблема серверов?

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Platform (Required):

Steam (PC)

Player ID (Optional):

Upload Supporting Evidence (Optional):

Issue Type (Required):

Connectivity

Issue Description (Required):

Played earlier today without issue.

Logged on this evening and found the attached Authg_Error.

Updated windows & anti cheat to latest version

Can’t open Epic Launcher to check for Easy Anti Cheat updates.

Help please :slight_smile:

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

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2 Likes

Same here, played just fine last night and tried to put in a bit of levelling before work today and got that same exact screen

1 Like

Issue Type (Required):

Other

Issue Description (Required):

Hi, I hope you’re all well. Can someone help me with this error:

eos auth status = failed, result = eos_unexpectederror

I was playing with my friend when this error appeared and the game won’t load anymore. We were in a custom game because I just started playing and he was teaching me about the game (he’s level 15).

I restarted the router, turned my Steam profile on and off, and it still didn’t work. My friend’s game is working fine.

Can someone please help me?

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Crash Report (Optional):

Hi, I hope you’re all well. Can someone help me with this error:

eos auth status = failed, result = eos_unexpectederror

I was playing with my friend when this error appeared and the game won’t load anymore. We were in a custom game because I just started playing and he was teaching me about the game (he’s level 15).

I restarted the router, turned my Steam profile on and off, and it still didn’t work. My friend’s game is working fine.

Can someone please help me?

Upload Supporting Evidence (Optional):

2 Likes

Following because i have the exact same issue that just happened as well, maybe a mod can figure out a fix.

Issue Type (Required):

Connectivity

Issue Description (Required):

Hello this is the second time I launch the game I wanted to play with a friend and in the middle of the mission I got a pop up saying I’m suspect.
I tried restarting the game and now I get this error everytime :
EOS auth status = failed, result = EOS_UnexpectedError

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

Upload Supporting Evidence (Optional):

[PC] Upload Console Log & vermintide2_launcher.log (Optional):

console-2025-11-26-18.21.36-058c4edb-7806-49c5-b39a-95d68b04385f.log (86.7 KB)

3 Likes

Same I was playing earlier and now every time I try to play I get the same error, I’ve validated files, repaired the EAC program and ran at as admin, it’s not blocked by firewall or antivirus nothing seems to return it to normal…

2 Likes

Same thing happened to me as well while I was playing like I usually do,

please help me get back in game

user ID: pedro

PC (steam)

Yep im another who has now been flagged as “Untrusted”.yet I was plying earlier for a couple of hours no problems.

User : [LK] Blayda the Bear

PC ; Steam

2 Likes

I am having the same issue, also on PC, also on Steam.

2 Likes

Seems like we’re all getting it and it’s somehow related to Epic Online Services being down.

2 Likes

Same here me and my friend both having same issue , tried file check, reboot etc.. nothing

User ID: Animo_Morgan

no mods installed

PC (Steam)

1 Like

I also cannot login anymore this evening. Logging in from Europe if that matters?

Issue Type (Required):

Other

Issue Description (Required):

I go into the game and I get this error. This was an error before. vermintide 2 did not find vcruntime140.dll vcomp140.dll msvcp140.dll, I reinstalled Microsoft Visual C++ and was able to launch the game. Before that, I played without any problems. However, after reinstalling, I played two games and now I’m getting an EOS error.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

Upload Supporting Evidence (Optional):

1 Like

SOLUTION:

My friend and I had the same problem.

In your PC, navigate to your Vermintide Folder \EasyAntiCheat\. In the EasyAntiCheat, there is a Certificates folder. Delete the folder (or just move it from there.)

Then Go into STEAM and Verify your files [Library, Right-click, Properties, Verify Game files] It will put new certificates into the folder. The game will work.

EDIT: I created this account to post this solution. Sorry if posting solutions so new is against the forum rules or somesuch. :slight_smile: Happy vermin slaying

Issue Type (Required):

Launcher

Issue Description (Required):

"Hi!

Today I purchased some additional content on the Steam store. After that, I was playing Vermintide 2 and got disconnected. Now the launcher prevents me from playing and flags me as a suspicious player.

Can you help me fix this?

I am attaching the logs and a screenshot."

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

irhida

Upload Supporting Evidence (Optional):

[PC] Upload Console Log & vermintide2_launcher.log (Optional):

user_settings.config (8.69 KB)
vermintide2_launcher.log (473 KB)