KNOWN ISSUE: Error Code: 3013

Issue Description:
Much like everyone else on this page, i get the error 3013 whenever i start matchmaking. Another friend of mine also plays with me, but he has a fully working wired connection while i have 4G internet (Mobile data from the “Free” operator) connected to my PC via a wifi USB key.
From what i’ve read so far on this post, i highly think that it is related to 4G-based internet.

Steps to Reproduce:
When about to enter a game during “Departing from mission” followed by the error 3013

Mission Name (If Applicable):
N/A

Platform:
[Steam/Microsoft Store]
Microsoft Store
Player ID/Name:
AxelRPG123

Approx. Time of Issue & Timezone:
02/10/2023 20:00 (8:00PM) / UTC+2 : France

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Constant (100%)

console-2023-10-02-18.28.04-b7c9d138-99d3-4447-b7b1-2c9a92918141.log (187.2 KB)

Same deal here. Consistent connection problems since launch, takes several tries to enter the Mourningstar or join a mission almost every single time, and also using a wireless adapter. My friends, who have wired connections haven’t had any connection issues. No other online games I play do this so I suspect something about DT isn’t cooperating with my adapter.

Well i have wired connection directly with an ehternet cable and optic fiber and i do have this issue, so it’s not only related to 4G connection

Issue is persisting with the update.

I did try with ADSL connection over wifi and it works, fault lies in my 4G phone tethered connection (Free Mobile in France).

the new update dropped, and the game is not fixed but I have found a small solution. If you can get into the hub and going to a mission change the server that worked and got into game but got kicked out but at least get into a game without waiting forever to into a game.

Issue Description:
Constant game lag and crashes, I’ve been playing since xbox release and it’s progressively got worse
Whenever I attempt to do a mission I get repeated error 3013 and kicked out the mission I’m in

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Xbox series X

**Player ID:
halo 1 gun

Approx. Time of Issue & Timezone:
Consistent since xbox launch

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
When first appeared not commonly happening now constant and near unplayable

Issue Description: Can’t progress past character selection
Platform: Steam
Reproduction Rate: 100%
console-2023-10-03-23.54.32-62dbb2f5-b11b-4999-bf03-f1f68493f3e0.log (77.0 KB)
console-2023-10-03-23.57.13-3f7e5230-8e4e-44bf-88de-4e476220543e.log (33.6 KB)
console-2023-10-04-20.53.01-f84cf6b4-ed70-4c1d-a421-992b5e581ecd.log (74.4 KB)
console-2023-10-04-21.01.44-77e1c4ff-5062-401f-a263-0177f3a32731.log (47.3 KB)
console-2023-10-04-22.16.06-9376b9ea-70a4-42e6-a4f1-5789c7443d3b.log (81.5 KB)
console-2023-10-05-18.27.42-042d63ac-02f6-45ce-b08c-2b75627f2137.log (103.2 KB)

Issue Description:
Game launches just fine. When I try to start, it doesn’t connect. Just drops me back at the operative selection screen and gives me a 3013 error.

Mission Name (If Applicable):

Platform:
[Steam]
PC

**Player ID:
Tank

Approx. Time of Issue & Timezone:
Consistent since launch on PC

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Constant. No successful connections after tutorial missions.

console-2023-10-05-21.17.37-89336770-ab1a-4373-a9a1-eb11dc609e03.log (77.7 KB)

Same (or similar) issues since launch. Just popped back to see if it was any better. Not yet! Thanks in advance for the help.

Error Code 3013

Steps to Reproduce:
Click START on Operative selection, tried on all of them, same result. I restarted my Modem, verified Darktide files, checked for any Windows/Driver updates (none), restarted Steam, restarted PC. Nothing worked.

Platform:
Steam

Player ID:
-[vs]-_razor

Approx. Time of Issue & Timezone:
10/7/23 9:28 PM, 10/7/23 9:43 PM, 10/9/23 10:26 PM, 10/12/23 5:22 PM, 10/12/23 5:34 PM (All Central Time)

Upload Console Log:
console-2023-10-08-02.13.48-179af791-d971-49d0-8663-31cada7e07c1.log (133.2 KB)
console-2023-10-08-02.37.10-092d2e0d-34ae-4b3f-aff7-ffe472dfe8cf.log (163.7 KB)
console-2023-10-10-03.21.53-029b6a24-7486-407b-b994-0f90449fb747.log (52.4 KB)
console-2023-10-12-22.15.41-1bd46050-3f15-4399-8be7-6b70b1040fe5.log (38.3 KB)
console-2023-10-12-22.23.07-ba5a5704-bec6-440b-adb4-c70a1f478698.log (55.6 KB)

Issue Description: Cannot even enter lobby with highest level character. Error 3013

Crash Report (If Applicable):
Not applicable

Steps to Reproduce:

Open game, select Nilri, my lvl 30 zealot, observe booted to menu after a few seconds of load.

Platform:
Steam

Player ID:
STEAM_0:1:52866337

Approx. Time of Issue & Timezone:
13th Oct 2023, 6:46 AM. I remember encountering the same issue before i took a long pause from Darktide, in march.

Reproduction rate:
100%

Upload Console Log:

console-2023-10-13-04.42.31-67138877-1ab4-414f-8de0-38f309110015.log (36.1 KB)
^ Log in which i just launch the game, try to load and then close. Another load below showing a regular launch into my Ogryn.
console-2023-10-13-04.33.56-fb20c6c7-b549-482b-b537-d1af88a0ec3f.log (149.6 KB)

Ran a verification of game files and i’ve been able to play a round. Got kicked out while exiting the training area once though, but it seems the game is playable again

Yep… Error code 2014 followed by 3013 is the norm after the most recent patch.
Happens to me every other game and locks me outta matches for a while.

Issue Description: Constant package loss and disconnects during missions. Sometimes leading to disconnects; other online games are unaffected

Steps to Reproduce: Enter any lobby, server chosen is EU-Central, supposedly 20-40ms

Platform: Steam

Steam ID:** 76561198058134960

Approx. Time of Issue & Timezone:
17th Oct 2023, 15:00. Has occured eversince I started playing again tho (~2 weeks)

Reproduction rate: 100%

Upload Console Log:
console-2023-10-17-12.54.54-47c04e26-b679-4e4b-825d-4429749b341b.log (422.5 KB)
Session that included 2 disconnects during active missions after about 5 minutes of constant floating enemies, delays, rubberbanding etc.

Similarly to Error Code: 2014, it does seem that 4G networks are more prone to this error.

Apologies for the time it’s taking to address this, I understand patience may be running low.

1 Like

Issue Description:
Error code 3013: failed to join a lobby
Mid-run, no internet issues prior, cannot rejoin even if kicked and invited back.
Public session but playing with a 4 man premade.
Spam reconnect a few times, always error code 3013.

Your Region & Name of ISP:
county: Czech Republic
city: Jihlava
provider: M-soft

Platform:
Steam

Player ID:

[PC] Upload Console Log:
console-2023-10-22-19.23.05-57b05b5b-227a-4568-8636-4c079e5fe1f4.log (539.5 KB)

Issue Description:

Error 3013 when trying to launch any mission, i just bought the game and couldn’t play any games at all.
Tried everything i could, DNS flush thing, restarted PC multiple times, checked file integrity

Your Region & Name of ISP:

Central EU (Italy)

Steps to Reproduce

Everytime i try to join any mission.

Platform:

Steam

Player ID:

[XMT] Ronin

Upload Console Log:

console-2023-10-25-13.45.56-ccdf5d75-6ba6-4163-a7d8-da2c5af641f8.log (88.4 KB)

Issue Description:
Error 3013 AFTER finishing the first mission of a play session, the first quickplay i do after starting the game (getting to the end or not still gives out the same error) makes me disconnect of the game server and give out error 3013 and if i try to reconnect it gives me the same error. The only solution so far is to restart the game after every mission i do. I have tried every trick in the book, flushing DNS, changing my DNS to the Google ones, starting steam in admin, verifying game files more than once and updating ALL of my drivers, firewall is allowing the game, but still no luck

Error Displayed (If Applicable): 3013 “Cant connect to server”

Steps to Reproduce: Start the game and play a mission

Your Region & Name of ISP : West Europe, provider is MEO

Platform: Steam
Player ID: Steam Community :: Kyōken

Reproduction Rate: 100% Constant

Upload Supporting Evidence: Attached the last 5 logs
console-2023-11-05-05.26.07-cafe8fc2-85bd-40bb-9819-2e16c60a395d.log (220.3 KB)

console-2023-11-05-04.59.45-668f8854-1af7-4405-9b0a-c0b143ab9223.log (171.9 KB)
console-2023-11-05-02.58.01-3297a234-31fe-4219-972b-3f3dbc698ba5.log (206.3 KB)
console-2023-11-03-12.40.54-d782d534-bb3e-40f0-89d1-7390da4f25b1.log (205.8 KB)
console-2023-11-01-17.42.37-79f71fd6-51f3-4021-9232-1874cc0fe6ad.log (167.0 KB)

1 Like

This issue has persisted in the game since its release last year, and it’s honestly impressive that it still hasn’t been fixed, really show how hard to dev work on these report. This is why I requested a refund the first time, it’s still impossible to play with 4G.

1 Like

I’ve noticed, it’s disgusting. And Steam will not give me a refund cause i had the game for more than 2 weeks without having the ability to play it.

Still nothing? No Support? No replies? No fixes after months and months? Always supported EVERYTHING Fatshark did, but this is insane, and I cannot even get a refund apparently

1 Like