KNOWN ISSUE: Darktide Launcher Erroring or Not Appearing, or Stuck on Launching Screens

Sucks. Been dealing with the same issue on Steam/Win 11 since beta. Nothing works.

**Issue Description: After i launch the game from steam, i got
image
this message and waited around 10 minutes but nothing happen. Tried to launch launcher with admin privileges, but got the same problem. I didnt play the game from 11.28.2022. On 28 everything was working fine. My Nvidia drivers are 527.37 (updated today)
I tried to verify game files, deleting darktide appdata, deleting gpu_detection.dll.
**

Steps to Reproduce:

  1. Launch game from steam library

Mission Name (If Applicable):

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
[12/03/2022, 05:10] [GMT+3]

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:

Upload Console Log:
None

Upload darktide_launcher.log:
darktide_launcher.log (803.0 K

Magicaly it now fixed itself for me
darktide_launcher.log (18.4 KB)

Game worked but with crashes November 30th and December 1st, now since Dec 2nd the game does not load. If I run it via steam nothing happens - steam thinks it is active but after I press start game on the splash screen nothing happens, doesn’t show up in task manager or anything.

Platform:
Steam

Player ID:

OS:
Windows 10

PC Specifications:
1060 GTX 6GB
16 GB of RAM
i7-8700K CPU @ 3.70 GHZ
Epic Games Client:
Yes, but I don’t use it I use steam.

Upload darktide_launcher.log:
darktide_launcher.log (53.1 KB)

Tried disabling antivirus (Comodo) and firewall. No dice.

I have noticed the launcher since the patch is different - it’s just settings and play, none of the additional stuff from a day ago.

1 Like

Tried it, no dice.

Yeah its getting kinda frustrating as all my friends can play, but I can’t. I even bought the Imperial edition and I haven’t been able to play since launch :joy:

In the steam folder “common\Warhammer 40,000 DARKTIDE” if I run start_protected_game it works - up to the starting menu of darktide. I can’t sign in past it.

If I run darktide.exe again same situation - game loads, doesn’t let me sign in.

I went and made sure my epic client was updated but the issue is persisting and my pre-game menu doesn’t look like the other poster’s.

Edit: If the game doesn’t load for you try and transfer it to a different hard drive. I had it on C: with my OS, I transferred it to D: - the splash menu worked right, it seemed to recompile the shader and now it loads properly. Got ingame and everything.

GUID: 42454473-a11b-45b4-91fc-4267da1f18e9
Log File:
Info Type:


I have the same problem.

I was able to fix my Steam launcher error (crash right after hitting “Play” and build cache) with:

  1. Change properties on the “Launcher” executable to run as administrator/disable full screen optimization
  2. Change the properties on the “start_protected_game” executable to run as administrator/disable full screen optimization
  3. Change the properties on the “darktide_shader_cache_builder” executable in the shader_cache folder to run as administrator/disable full screen optimization
  4. Remove “Fatshark” folder in %appdata% (found with Windows+R)
  5. Starting the game from the folder with “Launcher”
1 Like

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
even after reinstalling this game it just wont start anymore even tho i could play it without big problems yesterday
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):
there is no error displayed the launcher literally crashes like 5 sec’s after i started the game via the xbox launcher
Steps to Reproduce: clicking the play button lol
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. idk starting the xbox launcher?

Mission Name (If Applicable):

Platform:
Microsoft Store

Player ID:
AngryBurger420

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

Game crashes after the steam launcher, right after clicking ‘play’

GUID: 72fdfa90-0764-4618-ba4e-79873b3f2b0e
Log File:
Info Type:


Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Open Steam
  2. Start Darktide
  3. Launcher opens
  4. Click Play
  5. CRASH

Platform:
[Steam]

Player ID:
Catocalypse

Approx. Time of Issue & Timezone:
Most recently: 1:17AM EST…but time doesn’t matter, it does it all the TIME

Reproduction Rate:
100%

Upload Supporting Evidence:
nothing to show on screen…just the crashify box with:
GUID: 5ec9d0d8-51d9-4576-ab21-ba02e388b7f8
Log File:
Info Type:


Upload Console Log:
06:11:16.359 [d3d12 pipeline state] creating pipeline state for #ID[754d0f3a]
06:11:16.838 [Lua] INFO [StateTitle] Changing state idle → signing_in
06:11:16.855 warning: [Backend] steam auth not available due to steam core not set
06:11:16.855 warning: [Backend] Backend authentication platform (1) not available
06:11:16.872 warning: [Lua] WARNING [ErrorManager] Error “SignInError”
stack traceback:
scripts/managers/error/error_manager.lua:31: in function ‘_log_error’
scripts/managers/error/error_manager.lua:107: in function ‘report_error’
scripts/managers/data_service/services/account_service.lua:104: in function <scripts/managers/data_service/services/account_service.lua:95>
[C]: in function ‘xpcall’
scripts/foundation/utilities/promise.lua:240: in function ‘async’
scripts/foundation/utilities/promise.lua:355: in function ‘update’
scripts/game_states/state_game.lua:518: in function ‘update’
scripts/foundation/utilities/game_state_machine.lua:80: in function ‘update’
scripts/main.lua:124: in function ‘update’
scripts/main.lua:174: in function <scripts/main.lua:173>
, message: {
__locals = "
[1] x = Backend error:
Code: 1001
Description: Backend authentication platform (1) not available
Traceback:
<>Error in promise resolve
stack traceback:
[C]: in function ‘error’
scripts/foundation/utilities/promise.lua:52: in function <scripts/foundation/utilities/promise.lua:52>
[C]: in function ‘xpcall’
scripts/foundation/utilities/promise.lua:240: in function ‘async’
scripts/foundation/utilities/promise.lua:355: in function ‘update’
scripts/game_states/state_game.lua:518: in function ‘update’
scripts/foundation/utilities/game_state_machine.lua:80: in function ‘update’
scripts/main.lua:124: in function ‘update’
scripts/main.lua:174: in function <scripts/main.lua:173><</Promise Stack>><>@scripts/managers/data_service/services/account_service.lua:76
@scripts/game_states/game/state_title.lua:477<</Promise Context>>;
[2] (*temporary) = function: 0x02909320;
[3] q = table: 0x022fff00; i = 1; obj = table: 0x02303cd0;
[4] dt = 0.016666699996549; t = 9.261701468614; async = function: 0x00bb9bb0;
[5] self = table: 0x000ff470; dt = 0.016666699996549; network_is_active = false; t = 9.261701468614;
[6] self = table: 0x0015cd10; dt = 0.016666699996549; t = nil;
[7] self = table: 0x00013e20; dt = 0.016666699996549;
[8] dt = 0.016666699996549; ",
__traceback = “<>Error in promise resolve
stack traceback:
[C]: in function ‘error’
scripts/foundation/utilities/promise.lua:52: in function <scripts/foundation/utilities/promise.lua:52>
[C]: in function ‘xpcall’
scripts/foundation/utilities/promise.lua:240: in function ‘async’
scripts/foundation/utilities/promise.lua:355: in function ‘update’
scripts/game_states/state_game.lua:518: in function ‘update’
scripts/foundation/utilities/game_state_machine.lua:80: in function ‘update’
scripts/main.lua:124: in function ‘update’
scripts/main.lua:174: in function <scripts/main.lua:173><</Promise Stack>><>@scripts/managers/data_service/services/account_service.lua:76
@scripts/game_states/game/state_title.lua:477<</Promise Context>>”,
code = 1001,
description = “Backend authentication platform (1) not available”,
}
06:11:16.872 [Lua] INFO [StateTitle] Changing state signing_in → error
06:11:16.876 [d3d12 pipeline state] creating pipeline state for #ID[55d4da08]
06:11:16.890 [d3d12 pipeline state] creating pipeline state for #ID[3d30aa73]
06:11:16.909 [d3d12 pipeline state] creating pipeline state for #ID[a6ec288b]
06:11:16.918 [d3d12 pipeline state] creating pipeline state for #ID[864b1572]
06:11:16.923 [d3d12 pipeline state] creating pipeline state for #ID[52eeba1f]
06:11:16.927 [d3d12 pipeline state] creating pipeline state for #ID[f37db949]
06:11:16.932 [d3d12 pipeline state] creating pipeline state for #ID[8cb974a3]
06:11:17.067 [d3d12 pipeline state] creating pipeline state for #ID[fadf776e]
06:11:17.075 [d3d12 pipeline state] creating pipeline state for #ID[b3afe5b3]
06:11:18.299 [Lua] INFO [StateTitle] Changing state error → idle
06:11:28.894 [Lua] <>shutdown = true<>
06:11:28.894 [Application] Window signals application exit.
06:11:29.526 [Lua] <>shutdown = true<>
06:11:29.527 [Lua] INFO [ConstantElementOnboardingHandler] State changed StateTitle →
06:11:29.527 [Lua] INFO [Log Internal] Global log level set to: 5
06:11:29.527 [Lua] INFO [Log Internal] Global log level set to: 2
[Log end]

Upload darktide_launcher.log:
06:17:42.388 [Launcher] [Launch Game] [ShaderCacheBuilder] =======================================================
06:17:42.388 [Launcher] [Launch Game] [ShaderCacheBuilder] Darktide Shader Cache Builder
06:17:42.388 [Launcher] [Launch Game] [ShaderCacheBuilder] =======================================================
06:17:42.388 [Launcher] [Launch Game] [ShaderCacheBuilder] -o ${output_file/folder}
06:17:42.388 [Launcher] [Launch Game] [ShaderCacheBuilder] -i ${input_file/folder}
06:17:42.388 [Launcher] [Launch Game] [ShaderCacheBuilder] -b Build input folder into a cache {Default}
06:17:42.388 [Launcher] [Launch Game] [ShaderCacheBuilder] -v Validate input cache file
06:17:42.388 [Launcher] [Launch Game] [ShaderCacheBuilder] -c Compress input cache files and bundle them into a single file
06:17:42.388 [Launcher] [Launch Game] [ShaderCacheBuilder] -device-index Specify which adapter index to compile shaders for
06:17:42.388 [Launcher] [Launch Game] [ShaderCacheBuilder] Choosing adapter: NVIDIA GeForce GTX 1070
06:17:42.388 [Launcher] [Launch Game] [ShaderCacheBuilder] Validating Cache
06:17:42.388 [Launcher] [Launch Game] [ShaderCacheBuilder] Pipeline library is valid
06:17:42.388 [Launcher] [Launch Game] [ShaderCacheBuilder] Extracting shaders
06:17:42.978 [Launcher] [Launch Game] [ShaderCacheBuilder] Cache is valid
06:17:42.984 [Launcher] [Launch Game] Shader cache builder completed.
06:17:42.985 [Launcher] [Launch Game] Using EAC: True
06:17:43.041 [Launcher] [Launch Game] Game starting…
06:17:59.916 [Launcher] [Launch Game] [Process Exit] Exit code: 0xC00000FD
06:17:59.916 [Launcher] [Launch Game] [Process Exit] Start time: 12/3/2022 6:17:42 AM
06:17:59.916 [Launcher] [Launch Game] [Process Exit] Exit time: 12/3/2022 6:17:59 AM
06:17:59.916 [Launcher] [Launch Game] [Process Exit] Peak physical memory: 0
06:17:59.916 [Launcher] [Launch Game] [Process Exit] Peak paged memory: 0
06:17:59.916 [Launcher] [Launch Game] [Process Exit] Peak virtual memory: 0
06:17:59.916 [Launcher] [Launch Game] Creating crash report
06:17:59.917 [Launcher] [Launch Game] Game Settings After Crash:
| adapter_index = 0
| aspect_ratio = -1
| borderless_fullscreen = false
| detected_user_settings = {
| adapter_index = 0
| borderless_fullscreen = false
| fullscreen = true
| fullscreen_output = 0
| language_id = “en”
| master_render_settings = {
| anti_aliasing_solution = 0
| dlss = 0
| dlss_g = 0
| dlss_master = “off”
| fsr = 0
| fsr2 = 3
| graphics_quality = “medium”
| nv_reflex_low_latency = 0
| ray_tracing_quality = “off”
| }
| max_worker_threads = 13
| screen_mode = “fullscreen”
| screen_resolution = [
| 1600
| 900
| ]
| vsync = false
| }
| fullscreen = true
| fullscreen_output = 0
| gamma = 0
| language_id = “en”
| launcher_overrides = {
| }
| master_render_settings = {
| ambient_occlusion_quality = “low”
| anti_aliasing_solution = 0
| dlss = 0
| dlss_g = 0
| dlss_master = “off”
| dof_quality = “off”
| fsr = 0
| fsr2 = 0
| gi_quality = “low”
| graphics_quality = “high”
| lens_flare_quality = “off”
| light_quality = “low”
| nv_reflex_low_latency = 0
| ray_tracing_quality = “off”
| ssr_quality = “off”
| volumetric_fog_quality = “low”
| }
| max_worker_threads = 1
| performance_settings = {
| decal_lifetime = 10
| max_blood_decals = 15
| max_impact_decals = 15
| max_ragdolls = 5
| }
| render_settings = {
| ao_enabled = true
| baked_ddgi = true
| bloom_enabled = true
| cacao_downsampled = false
| cacao_quality = 2
| decals_enabled = true
| display_noise_enabled = true
| dlss_enabled = false
| dlss_g_enabled = false
| dof_enabled = false
| dof_high_quality = false
| dxr = false
| fsr_enabled = false
| fsr_quality = 0
| fsr2_enabled = false
| fxaa_enabled = false
| gamma = 2.2
| hdr_rgb_format = “R11G11B10F”
| jitter_enabled = false
| lens_flares_enabled = false
| lens_quality_color_fringe_enabled = false
| lens_quality_distortion_enabled = false
| lens_quality_enabled = false
| light_shafts_enabled = false
| local_lights_max_dynamic_shadow_distance = 50
| local_lights_max_non_shadow_casting_distance = 0
| local_lights_max_static_shadow_distance = 100
| local_lights_shadow_atlas_size = [
| 512
| 512
| ]
| local_lights_shadow_map_filter_quality = “low”
| local_lights_shadows_enabled = true
| lod_object_multiplier = 1
| lod_scatter_density = 0.25
| motion_blur_enabled = false
| nv_framerate_cap = 0
| nv_low_latency_boost = false
| nv_low_latency_markers = true
| nv_low_latency_mode = false
| outline_enabled = true
| particles_capacity_multiplier = 1
| particles_simulation_lod = 0
| rough_transparency_enabled = false
| rt_checkerboard_reflections = true
| rt_light_quality = “high”
| rt_mixed_reflections = false
| rt_particle_reflections_enabled = false
| rt_reflections_enabled = false
| rt_shadow_ray_multiplier = 2
| rt_transparent_reflections_enabled = false
| rtxgi_enabled = false
| rtxgi_scale = 0.5
| sharpen_enabled = true
| skin_material_enabled = false
| ssr_enabled = false
| ssr_high_quality = false
| static_sun_shadow_map_size = [
| 2048
| 2048
| ]
| static_sun_shadows = true
| sun_flare_enabled = false
| sun_shadow_map_filter_quality = “low”
| sun_shadow_map_size = [
| 4
| 4
| ]
| sun_shadows = false
| taa_enabled = false
| ui_bloom_enabled = false
| upscaling_enabled = false
| upscaling_mode = “none”
| upscaling_quality = “off”
| volumetric_data_size = [
| 80
| 64
| 96
| ]
| volumetric_extrapolation_high_quality = false
| volumetric_extrapolation_volumetric_shadows = false
| volumetric_lighting_local_lights = false
| volumetric_reprojection_amount = 0.875
| volumetric_volumes_enabled = true
| world_interaction_size = [
| 512
| 512
| ]
| world_space_motion_vectors = true
| }
| screen_mode = “fullscreen”
| screen_resolution = [
| 1600
| 900
| ]
| sound = {
| }
| threads = {
| }
| version = 2
| vsync = false
06:17:59.964 [Launcher] [Launch Game] Crash report created in C:\Users\Ethan Wraith\AppData\Roaming\Fatshark\Darktide
06:17:59.964 [Launcher] [Launch Game] Starting CrashReporter.exe
06:17:59.964 [Launcher] [Launch Game] LOGGER CLOSE
06:17:59.964 [Launcher] [Launch Game]
06:18:00.025 [Crash Reporter] LOGGER OPEN
06:18:00.043 [Crash Reporter] Extracting zip file C:\Users\Ethan Wraith\AppData\Roaming\Fatshark\Darktide\crash_report.zip
06:18:00.087 [Crash Reporter] Loading CrashReport from: C:\Users\Ethan Wraith\AppData\Roaming\Fatshark\Darktide\crash_report_cache.cache
06:18:00.130 [Crash Reporter] Creating Crash Detail Dialog…
06:18:11.295 [Crash Reporter] Uploading crash to uploader…
06:18:11.305 [Crash Reporter] Checking for CrashifyUploader.exe in E:\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\launcher\CrashifyUploader.exe
06:18:11.306 [Crash Reporter] Starting uploader process…
06:18:12.648 [Crash Reporter] Upload to crashify DB successfull
06:18:12.648 [Crash Reporter] Uploaded to crashify, guid: 5ec9d0d8-51d9-4576-ab21-ba02e388b7f8
06:18:12.648 [Crash Reporter] Creating Crash Link Dialog…
06:18:12.648 [Crash Reporter] Launcher Directory (AppDomain.CurrentDomain.BaseDirectory): E:\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\launcher
06:18:18.120 [Crash Reporter] LOGGER CLOSE
06:18:18.120 [Crash Reporter]
\

I have tried EVERY fix I can find online, and nothing works. Am very disappointed with this game, this is ridiculous.

Have similar issues.

Have tried stopping firewalls, gaming centre and gaming centre tray.

Shade cache error.exe=1 in spite of shader cache fixes above.

  1. click darktide.
  2. press play on launcher
  3. Shader cache builder goes to 100% then displays above error
  4. winfow appears saying launching game.
    5.Crash with no information beyond the below information

GUID: a4b4e76b-15ee-418a-bf00-dc494723ebc2
Log File:
Info Type:


1 Like

Having similar issues as well.
Have reinstalled twice, updated drivers and windows, reinstalled Windows C++, reinstalled EAC and reverified files countless times. Deleted and regained certificates, unplugged and stopped all RGB processes and devices and still nothing.

  1. Open darktide launcher
  2. press play on the launcher
  3. shade cache finish 100%
  4. Game initializing/waiting for game
  5. Game crash, Untrusted system file…drive store/file repository, etc.

GUID: 6cf73c7a-a649-4f91-add4-29cba026a26e
**Log File: **
Info Type:


I’m immediately crashing on play as well, started on DEC 2 around 1AM CST. I haven’t been able to load in at all beyond hitting the launcher.

1: Open darktide launcher
2: press play on the launcher
3: shade cache finishes loading.
4: Game initializing on anti-cheat logo.
5: The game crashes, bug report sent.

I have uninstalled, reinstalled, verified game cache. I have 76 hours played without issue from the beta. It worked great until DEC 2.

GUID: 2ccabd21-9dad-4b0a-a14b-0446a2662e88
Log File:
Info Type:


EDIT: I have figured out a way to at least get into the launcher through deleting my Appdata directory, as Fatshark prescribes in https://support.fatshark.se/hc/en-us/articles/7709665369501--PC-How-to-Resolve-Darktide-Launcher-Issues
" Delete Darktide AppData

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to: AppData\Roaming\Fatshark
  4. Delete the Darktide directory
  5. Launch Darktide as normal"

I deleted the entire folder, and relaunched the game, and it loaded first try. Maybe it can help others who are frustrated.

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


i open up the game, the launcher showes up, i hit play and the loader comes up, crashes afterwards, tried reinstalling, updating drivers, everything i can think of, nothing fixes it, it used to work thursday last week, stopped working that saturday after a small update

GUID: d57eabaf-ffac-46b6-9213-7bee939e20ce
Log File:
Info Type:


steps to reproduce: click play on steam, load launcher, press play, wait for loading screen, game crashes

platform: steam

parcivlemace, Steam ID: 76561198107233465

reproduction rate: everytime at launch

Upload Supporting Evidence:
We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


i open up the game, the launcher showes up, i hit play and the loader comes up, crashes afterwards, tried reinstalling, updating drivers, everything i can think of, nothing fixes it, it used to work thursday last week, stopped working that saturday after a small update

GUID: d57eabaf-ffac-46b6-9213-7bee939e20ce
Log File:
Info Type:


steps to reproduce: click play on steam, load launcher, press play, wait for loading screen, game crashes

platform: steam

parcivlemace, Steam ID: 76561198107233465

reproduction rate: everytime at launch

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:
[Log version] 1
[Session] 66b3b319-cd83-4444-adaf-1f4105c1d0f2
UTC time stamps
00:49:35.592 [Application] STARTUP: setup_crash_report, File: D:\a\d\rel_engine_darktide\release\rel_2022_10_27_week2and3\runtime\application\application.cpp, Line: 3564
00:49:35.592 [Application] STARTUP: DLCList::setup, File: D:\a\d\rel_engine_darktide\release\rel_2022_10_27_week2and3\runtime\application\application.cpp, Line: 3576
00:49:35.592 [Application] STARTUP: setup_timer, File: D:\a\d\rel_engine_darktide\release\rel_2022_10_27_week2and3\runtime\application\application.cpp, Line: 3579

Upload darktide_launcher.log:
01:55:17.930 [Crash Reporter] LOGGER OPEN
01:55:17.962 [Crash Reporter] Extracting zip file C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\crash_report.zip
01:55:18.043 [Crash Reporter] Loading CrashReport from: C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\crash_report_cache.cache
01:55:18.124 [Crash Reporter] Creating Crash Detail Dialog…
01:55:19.872 [Crash Reporter] Uploading crash to uploader…
01:55:19.894 [Crash Reporter] Checking for CrashifyUploader.exe in C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\launcher\CrashifyUploader.exe
01:55:19.895 [Crash Reporter] Starting uploader process…
01:55:21.684 [Crash Reporter] Could not read log from uploader Object reference not set to an instance of an object.
01:55:21.684 [Crash Reporter] Upload to crashify DB successfull
01:55:21.684 [Crash Reporter] Uploaded to crashify, guid: 8534a6a6-18d5-48bf-9090-cc3466ca2308
01:55:21.685 [Crash Reporter] Creating Crash Link Dialog…
01:55:21.685 [Crash Reporter] Launcher Directory (AppDomain.CurrentDomain.BaseDirectory): C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\launcher
01:55:22.964 [Crash Reporter] LOGGER CLOSE
01:55:22.964 [Crash Reporter]
09:58:17.451 [Launcher] LOGGER OPEN
09:58:17.452 [Launcher] Launcher version: Launcher: 1.0.250.0
09:58:17.458 [Launcher] Local time: 11/28/2022 4:58:17 PM
09:58:17.614 [Launcher] Steam name: parcivlemace
09:58:17.616 [Launcher] [Main Window] Launcher Directory (AppDomain.CurrentDomain.BaseDirectory): C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\launcher
09:58:17.616 [Launcher] [Main Window] Base Directory: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE
09:58:17.620 [Launcher] [Main Window] [Parse Arguments] Steam is initialized.
09:58:17.621 [Launcher] [Main Window] [Parse Arguments] Retrieving backend settings for Steam application ‘1361210’ (branch=‘default’)
09:58:17.630 [Launcher] [Main Window] [Parse Arguments] Using backend ‘prod’
09:58:17.632 [Launcher] [Main Window] [Parse Arguments] Bundle dir: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\bundle
09:58:17.632 [Launcher] [Main Window] [Parse Arguments] Common Ini-file: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\bundle\application_settings\settings_common.ini
09:58:17.632 [Launcher] [Main Window] [Parse Arguments] Win32 Ini-file: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\bundle\application_settings\win32_settings.ini
09:58:17.634 [Launcher] [Main Window] OS Version: Microsoft Windows 10.0.19045
09:58:17.634 [Launcher] [Main Window] OS Architecture: X64
09:58:17.634 [Launcher] [Main Window] Framework Version: .NET Framework 4.8.4515.0
09:58:17.779 [Launcher] [Main Window] Launcher was started by: steam(19904)
09:58:17.781 [Launcher] [Main Window] [Load Settings] Load settings from: C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\launcher.config
09:58:17.890 [Launcher] [Main Window] [Load Settings] Load settings successful
09:58:19.288 [Launcher] [Main Window] [SysInfo] AdapterId: 0 (AMD Radeon R9 200 Series) OutputId: 0 CurrentResolution: 1920x1080
| Processor
| Manufacturer: AuthenticAMD
| Name: AMD Ryzen 5 1400 Quad-Core Processor
| Caption: AMD64 Family 23 Model 1 Stepping 1
| Maxclock: 3200
| Total Memory: 0
| Available Memory:0
09:58:19.389 [Launcher] [Main Window] [Check Exe] Version info for excutable C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\binaries\Darktide.exe
| File: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\binaries\Darktide.exe
| InternalName: Darktide.exe
| OriginalFilename: Darktide.exe
| FileVersion: 1.3.239.696
| FileDescription:
| Product: Warhammer 40,000: Darktide
| ProductVersion: 0.0.3.0 (e239696)
| Debug: False
| Patched: False
| PreRelease: False
| PrivateBuild: False
| SpecialBuild: False
| Language: Language Neutral
|
09:58:19.392 [Launcher] [Main Window] Setting active executable to: Darktide.exe in directory: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\binaries\Darktide.exe
09:58:19.394 [Launcher] [Main Window] [CrashMonitor] Crashes, launcher log
09:58:19.394 [Launcher] [Main Window] [CrashMonitor] Default logpath: C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\console_logs
09:58:19.394 [Launcher] [Main Window] [CrashMonitor] Default crashpath: C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\crash_dumps
09:58:19.394 [Launcher] [Main Window] [CrashMonitor] Default gpucrashpath:
09:58:19.394 [Launcher] [Main Window] [CrashMonitor] Default early crashpath: C:\Users\Brent\AppData\Roaming\Fatshark\EarlyCrashReports\crash_dumps
09:58:19.396 [Launcher] [Main Window] Reading crash settings from: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\bundle\application_settings\settings_common.ini
09:58:19.401 [Launcher] [Main Window] Content revision: 67724
09:58:19.406 [Launcher] [Main Window] Reading crash settings from: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\bundle\application_settings\win32_settings.ini
09:58:19.407 [Launcher] [Main Window] Crash project: Bishop
09:58:19.407 [Launcher] [Main Window] Crashes, console log path C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\console_logs
09:58:19.407 [Launcher] [Main Window] Crashes, console dump path C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\crash_dumps
09:58:19.408 [Launcher] [Main Window] Machine ID: d3eff5ec-5a8e-4948-9f7a-79c185a9f02f
09:58:19.412 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for *.log at: C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\console_logs
09:58:19.416 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for *.dmp at: C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\crash_dumps
09:58:19.416 [Launcher] [Main Window] [CrashMonitor] Setting up filewatch for *.nv-gpudmp at: C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\GPUCrashDumps
09:58:19.416 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for early *.dmp at: C:\Users\Brent\AppData\Roaming\Fatshark\EarlyCrashReports\crash_dumps
09:58:19.449 [Launcher] Current language: english
09:58:19.811 [Launcher] Hooking up Fixed Version WebView2 Environment
09:58:19.888 [Launcher] MS Edge WebView2 Runtime Version: 106.0.1370.47
09:58:19.888 [Launcher] Initializing WebView2
09:58:21.792 [Launcher] WebView2 setting up settings
09:58:21.799 [Launcher] WebView2 settings setup completed
09:58:21.799 [Launcher] WebView2 Initialized
09:58:22.365 [Launcher] WebView2 Navigation Completed
09:58:22.462 [Launcher] Running OnWebpageLoaded
09:58:22.468 [Launcher] OnWebpageLoaded completed
09:58:22.468 [Launcher] OnLauncherReady
09:58:22.622 [Launcher] [Quality Settings] Verifying Quality Settings
09:58:22.630 [Launcher] [Quality Settings] Main window enabled
09:58:22.630 [Launcher] [Quality Settings] UI Enabled
09:58:22.631 [Launcher] [Quality Settings] Quality Settings Completed
09:58:22.660 [Launcher] [Quality Settings] Quality Settings Saved
09:58:24.088 [Launcher] [Launch Game] Steam is initialized.
09:58:24.089 [Launcher] [Launch Game] Retrieving backend settings for Steam application ‘1361210’ (branch=‘default’)
09:58:24.089 [Launcher] [Launch Game] Using backend ‘prod’
09:58:24.092 [Launcher] [Launch Game] Launching Game
09:58:24.092 [Launcher] [Launch Game] Executable: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\start_protected_game.exe
09:58:24.092 [Launcher] [Launch Game] Arguments: -eac_launcher_settings settings.json --bundle-dir …/bundle --ini settings --backend-auth-service-url https://bsp-auth-prod.atoma.cloud --backend-title-service-url https://bsp-td-prod.atoma.cloud
09:58:24.093 [Launcher] [Launch Game] Game Settings At Startup:
| adapter_index = 0
| aspect_ratio = -1
| borderless_fullscreen = false
| fullscreen = true
| fullscreen_output = 0
… (526 KB left)

Upload Console Log:
[Log version] 1
[Session] 66b3b319-cd83-4444-adaf-1f4105c1d0f2
UTC time stamps
00:49:35.592 [Application] STARTUP: setup_crash_report, File: D:\a\d\rel_engine_darktide\release\rel_2022_10_27_week2and3\runtime\application\application.cpp, Line: 3564
00:49:35.592 [Application] STARTUP: DLCList::setup, File: D:\a\d\rel_engine_darktide\release\rel_2022_10_27_week2and3\runtime\application\application.cpp, Line: 3576
00:49:35.592 [Application] STARTUP: setup_timer, File: D:\a\d\rel_engine_darktide\release\rel_2022_10_27_week2and3\runtime\application\application.cpp, Line: 3579

Upload darktide_launcher.log:
01:55:17.930 [Crash Reporter] LOGGER OPEN
01:55:17.962 [Crash Reporter] Extracting zip file C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\crash_report.zip
01:55:18.043 [Crash Reporter] Loading CrashReport from: C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\crash_report_cache.cache
01:55:18.124 [Crash Reporter] Creating Crash Detail Dialog…
01:55:19.872 [Crash Reporter] Uploading crash to uploader…
01:55:19.894 [Crash Reporter] Checking for CrashifyUploader.exe in C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\launcher\CrashifyUploader.exe
01:55:19.895 [Crash Reporter] Starting uploader process…
01:55:21.684 [Crash Reporter] Could not read log from uploader Object reference not set to an instance of an object.
01:55:21.684 [Crash Reporter] Upload to crashify DB successfull
01:55:21.684 [Crash Reporter] Uploaded to crashify, guid: 8534a6a6-18d5-48bf-9090-cc3466ca2308
01:55:21.685 [Crash Reporter] Creating Crash Link Dialog…
01:55:21.685 [Crash Reporter] Launcher Directory (AppDomain.CurrentDomain.BaseDirectory): C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\launcher
01:55:22.964 [Crash Reporter] LOGGER CLOSE
01:55:22.964 [Crash Reporter]
09:58:17.451 [Launcher] LOGGER OPEN
09:58:17.452 [Launcher] Launcher version: Launcher: 1.0.250.0
09:58:17.458 [Launcher] Local time: 11/28/2022 4:58:17 PM
09:58:17.614 [Launcher] Steam name: parcivlemace
09:58:17.616 [Launcher] [Main Window] Launcher Directory (AppDomain.CurrentDomain.BaseDirectory): C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\launcher
09:58:17.616 [Launcher] [Main Window] Base Directory: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE
09:58:17.620 [Launcher] [Main Window] [Parse Arguments] Steam is initialized.
09:58:17.621 [Launcher] [Main Window] [Parse Arguments] Retrieving backend settings for Steam application ‘1361210’ (branch=‘default’)
09:58:17.630 [Launcher] [Main Window] [Parse Arguments] Using backend ‘prod’
09:58:17.632 [Launcher] [Main Window] [Parse Arguments] Bundle dir: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\bundle
09:58:17.632 [Launcher] [Main Window] [Parse Arguments] Common Ini-file: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\bundle\application_settings\settings_common.ini
09:58:17.632 [Launcher] [Main Window] [Parse Arguments] Win32 Ini-file: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\bundle\application_settings\win32_settings.ini
09:58:17.634 [Launcher] [Main Window] OS Version: Microsoft Windows 10.0.19045
09:58:17.634 [Launcher] [Main Window] OS Architecture: X64
09:58:17.634 [Launcher] [Main Window] Framework Version: .NET Framework 4.8.4515.0
09:58:17.779 [Launcher] [Main Window] Launcher was started by: steam(19904)
09:58:17.781 [Launcher] [Main Window] [Load Settings] Load settings from: C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\launcher.config
09:58:17.890 [Launcher] [Main Window] [Load Settings] Load settings successful
09:58:19.288 [Launcher] [Main Window] [SysInfo] AdapterId: 0 (AMD Radeon R9 200 Series) OutputId: 0 CurrentResolution: 1920x1080
| Processor
| Manufacturer: AuthenticAMD
| Name: AMD Ryzen 5 1400 Quad-Core Processor
| Caption: AMD64 Family 23 Model 1 Stepping 1
| Maxclock: 3200
| Total Memory: 0
| Available Memory:0
09:58:19.389 [Launcher] [Main Window] [Check Exe] Version info for excutable C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\binaries\Darktide.exe
| File: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\binaries\Darktide.exe
| InternalName: Darktide.exe
| OriginalFilename: Darktide.exe
| FileVersion: 1.3.239.696
| FileDescription:
| Product: Warhammer 40,000: Darktide
| ProductVersion: 0.0.3.0 (e239696)
| Debug: False
| Patched: False
| PreRelease: False
| PrivateBuild: False
| SpecialBuild: False
| Language: Language Neutral
|
09:58:19.392 [Launcher] [Main Window] Setting active executable to: Darktide.exe in directory: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\binaries\Darktide.exe
09:58:19.394 [Launcher] [Main Window] [CrashMonitor] Crashes, launcher log
09:58:19.394 [Launcher] [Main Window] [CrashMonitor] Default logpath: C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\console_logs
09:58:19.394 [Launcher] [Main Window] [CrashMonitor] Default crashpath: C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\crash_dumps
09:58:19.394 [Launcher] [Main Window] [CrashMonitor] Default gpucrashpath:
09:58:19.394 [Launcher] [Main Window] [CrashMonitor] Default early crashpath: C:\Users\Brent\AppData\Roaming\Fatshark\EarlyCrashReports\crash_dumps
09:58:19.396 [Launcher] [Main Window] Reading crash settings from: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\bundle\application_settings\settings_common.ini
09:58:19.401 [Launcher] [Main Window] Content revision: 67724
09:58:19.406 [Launcher] [Main Window] Reading crash settings from: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\bundle\application_settings\win32_settings.ini
09:58:19.407 [Launcher] [Main Window] Crash project: Bishop
09:58:19.407 [Launcher] [Main Window] Crashes, console log path C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\console_logs
09:58:19.407 [Launcher] [Main Window] Crashes, console dump path C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\crash_dumps
09:58:19.408 [Launcher] [Main Window] Machine ID: d3eff5ec-5a8e-4948-9f7a-79c185a9f02f
09:58:19.412 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for *.log at: C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\console_logs
09:58:19.416 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for *.dmp at: C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\crash_dumps
09:58:19.416 [Launcher] [Main Window] [CrashMonitor] Setting up filewatch for *.nv-gpudmp at: C:\Users\Brent\AppData\Roaming\Fatshark\Darktide\GPUCrashDumps
09:58:19.416 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for early *.dmp at: C:\Users\Brent\AppData\Roaming\Fatshark\EarlyCrashReports\crash_dumps
09:58:19.449 [Launcher] Current language: english
09:58:19.811 [Launcher] Hooking up Fixed Version WebView2 Environment
09:58:19.888 [Launcher] MS Edge WebView2 Runtime Version: 106.0.1370.47
09:58:19.888 [Launcher] Initializing WebView2
09:58:21.792 [Launcher] WebView2 setting up settings
09:58:21.799 [Launcher] WebView2 settings setup completed
09:58:21.799 [Launcher] WebView2 Initialized
09:58:22.365 [Launcher] WebView2 Navigation Completed
09:58:22.462 [Launcher] Running OnWebpageLoaded
09:58:22.468 [Launcher] OnWebpageLoaded completed
09:58:22.468 [Launcher] OnLauncherReady
09:58:22.622 [Launcher] [Quality Settings] Verifying Quality Settings
09:58:22.630 [Launcher] [Quality Settings] Main window enabled
09:58:22.630 [Launcher] [Quality Settings] UI Enabled
09:58:22.631 [Launcher] [Quality Settings] Quality Settings Completed
09:58:22.660 [Launcher] [Quality Settings] Quality Settings Saved
09:58:24.088 [Launcher] [Launch Game] Steam is initialized.
09:58:24.089 [Launcher] [Launch Game] Retrieving backend settings for Steam application ‘1361210’ (branch=‘default’)
09:58:24.089 [Launcher] [Launch Game] Using backend ‘prod’
09:58:24.092 [Launcher] [Launch Game] Launching Game
09:58:24.092 [Launcher] [Launch Game] Executable: C:\Program Files (x86)\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\start_protected_game.exe
09:58:24.092 [Launcher] [Launch Game] Arguments: -eac_launcher_settings settings.json --bundle-dir …/bundle --ini settings --backend-auth-service-url https://bsp-auth-prod.atoma.cloud --backend-title-service-url https://bsp-td-prod.atoma.cloud
09:58:24.093 [Launcher] [Launch Game] Game Settings At Startup:
| adapter_index = 0
| aspect_ratio = -1
| borderless_fullscreen = false
| fullscreen = true
| fullscreen_output = 0
… (526 KB left)

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
My game crashes on launch after hitting play and crashify pops up. The weird thing is out of curiosity i downloaded on xbox app and the game loads fine, its only happening on steam. This sucks because i preordered and got the imperial edition, other wise i would be fine with the xbox app version.

Steps to Reproduce:
Game crashes on launch after hitting play and crashify pops up.

Platform:
Steam only

Player ID:
Wafflelove on both

Approx. Time of Issue & Timezone:
multiple

Reproduction Rate:
Constant (100%)

Upload Console Log:
console-2022-12-04-01.56.18-2720f6aa-12e0-48ca-845b-9c480765f953.log (21.4 KB)

Upload darktide_launcher.log:
darktide_launcher.log (57.1 KB)

Still having this problem after trying all fixes i could find.

Been dealing with this since beta. It’s ridiculous.

1 Like

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
Game does not launch when clicking play on steam, setup is as follows:

i5 4690K
16gb RAM
GTX 970
Installed on an SSD

Wondering if maybe its because the processor is below the system requirements?
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
N/A

Error Displayed (If Applicable):
N/A
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
Crashes instantly when clicking play on steam, no error messages or anything, the game does not even appear within task manager

Mission Name (If Applicable):
NA

Platform:
Steam

Player ID:
76561198157074213

Approx. Time of Issue & Timezone:
03/12/2022 17:40 GMT

Reproduction Rate:
Constant

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:
File has not been created

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (45.4 KB)