KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

@FatsharkJulia

Can we please get an update on this matter? Or is this something that simply can’t be fixed?

2 Likes

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
the game crashes at random. this time it was in operative selections. sometime it’s mid-game

Crash Report (If Applicable):
GUID: 80924ee8-2737-4c63-ae3a-c1d982d8ccd7
Log File:
crash_dump-2022-12-18-18.06.13-80924ee8-2737-4c63-ae3a-c1d982d8ccd7.dmp (634.6 KB)



Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. launch the game
  2. Attempt to log an operative
  3. Crash

Mission Name (If Applicable):

Platform:
[Steam]

Player ID:
[Steam Community :: Persylval]

Approx. Time of Issue & Timezone:
[12/18/2022, 06:09PM] [CET]

Reproduction Rate:
Once

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
    console-2022-12-18-18.06.13-80924ee8-2737-4c63-ae3a-c1d982d8ccd7.log (57.2 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
    darktide_launcher.log (403.9 KB)

i decided to check my crash log folder, and despite the fact that about 30% of the time I stop the log creation and just boot the game after a crash to get back in mission. i have 170 crashes over the course of my 30 hours of gametime

GUID: a85bdef3-d86a-44b3-9e12-afc6b3875874
Log File:
Info Type:


god i wish, i crash 5 times per mission. and that’s the low end

Crashing mid mission almost every time
in 10 hours of playing, I was only able to complete SOME of the missions and only reached level 8
it doesn’t matter what graphic settings i play on
i tried windowed/frameless/full screen mode
subtracted and added working threads
my video drivers are up to date
even updated the bios of the motherboard

GUID: f8bd0b90-5ec8-46d4-94cd-ebd9de9c0ee0
[Crash Link]:
crashify://f8bd0b90-5ec8-46d4-94cd-ebd9de9c0ee0

Steps to Reproduce:

  1. Play game on any character
  2. Crash

Platform:
[Steam]

Approx. Time of Issue & Timezone:
does not matter

Reproduction Rate:
Constant (100%)

Upload Console Log:
console-2022-12-18-13.12.46-f8bd0b90-5ec8-46d4-94cd-ebd9de9c0ee0.log (221.9 KB)
console-2022-12-18-14.08.31-c32ad4f3-f88e-485e-a5ff-ed3c33ffba9e.log (228.2 KB)

Upload darktide_launcher.log:
darktide_launcher.log (648.6 KB)

this game is about as stable as a house of cards on a speed boat rn. I’m sitting at about 5 crashes per hour nearing up on 6

GUID: c014ac41-18e3-41ed-91da-808168c8202a
Log File:
Info Type:


GUID: e07b7ebe-8a0c-4089-9295-32b39ecc7cd1
Log File:
Info Type:


GUID: 0a1d4b76-7eb2-4207-bfc0-9b48b3ab8879
Log File:
Info Type:


GUID: e46c4d42-e938-4f11-96a8-c2aec9752314
Log File:
Info Type:



Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
So very often when I either tab out or if I load into a match, the game will crash. This happens almost every time.
Crash Report (If Applicable):
GUID: 63a66d84-bbe3-43f3-8f95-95b51807d20f
Log File:
Info Type:


Error Displayed (If Applicable):

Steps to Reproduce:

  1. Load into a game
  2. The game starts to freeze after the intro cutscene
  3. Game crashes

Mission Name (If Applicable):

Platform:
Steam

Player ID:
Steam ID: Bingor, son of Flingor

Approx. Time of Issue & Timezone:
12/19/2022, 10:30 PM EST

Reproduction Rate:
75%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

GUID: 6b07c779-3694-4d64-94b2-1c3668d1590e
Log File:
Info Type:


hey fatshark devs , ive got 50 crash logs for you , want some ? i don’t need them

GUID: a4784c26-a118-47f0-9966-b1f1b857add1
Log File:
Info Type:


console-2022-12-18-08.51.50-a4784c26-a118-47f0-9966-b1f1b857add1.log (345.6 KB)
crash_dump-2022-12-18-08.51.50-a4784c26-a118-47f0-9966-b1f1b857add1.dmp (776.7 KB)

same error in the logs on my side : Random crash mid mission, not seem related to GPU or memory lack- ¾ games

Can’t debug it on my own, but there is a frame management issue by the app …

21:12:43.327 [DRED] DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG
21:12:43.330 [Lua] INFO [PlayerUnitDataExtension] Panic started. Received state package from the future, this is likely because we haven’t run any fixed frames yet or had a major stall. Received frame (23462), last frame (23433).
21:12:44.327 [DRED] <> DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG <</DRED Hang>>

if it can help you i fiwed my issue : [Workaround found !] Random crash mid mission, not seem related to GPU or memory lack- 3/4 games - #7 by Abriel

Cap you FPS in game at 60 and also in your GPU config panel.
Also verify that your user setting are truly matching the one in game in you user.setting file.

good luck

1 Like

cap your FPS in game at 60

Not an acceptable solution. I didn’t buy 3080 to watch a slideshow.

3 Likes

FS has fixed a lot of the crashing issues, but there are more that need to be fixed. If you haven’t tried playing in the past week, try again and maybe the issues you were having are fixed. I still crash every other mission or so, but one of the people I play with has crashed only once since the last update.

People suggesting 60fps cap as a “fix” is hilarious. What is this, 2010?

2 Likes