KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

GUID: 01d3136d-bc71-49b4-9bf5-ccfbc2605351
Log File:
console-2022-12-19-23.54.15-01d3136d-bc71-49b4-9bf5-ccfbc2605351.log (3.3 MB)

Info Type: If only i had the replay


All good StudMonkey.
but if you have stress tested your hardware and done all the ā€œfixesā€ for LiveKernelEvent then i don’t think it’s your system, it is the game having a problem making the GPU hang and then crash the game if not the Nvidia sys file.

and for the bucket id then it should show up at the bottom like this pic.
But doesn’t do it on all events if it can’t get the info.

1 Like

All these posts regarding GPU crashes and game hangs are because of your system. The issues have been resolved as per the developer change log on the recent patch update and as a result you are wasting your time and everyone else’s posting such things and need to factor in your current hardware configuration and dial down any overclocks, because the game has been patched and address such issues.

Here are the official patch notes and the outstanding issues, NOTE: GPU crashes are not included as an identified issue - so if you have bought this game and expect these issues addressed, it aint on the road map:

Edit: I still have crashes every second game but apparently its my system.

It clearly states in the middle of your picture that they are still investigating the GPU crashes. Why try to spread misinformation?

SMH, can you not read even what YOU posted? It says ACTIVELY INVESTIGATING, there are still TONS of GPU related crashes to fix.
Here is a crop from the pic YOU POSTED (you could have just linked page and quoted text)

The irony is, while my situation improved over the last 2 patches, it got worse for others (e.g. one of my buddies).

2 Likes

Please don’t talk about things you know nothing about. I haven’t crashed ONCE before the current update, now I can’t finish a single mission without having to deal with at least one crash. It’s all Fatshark’s fault.

1 Like

i7-12700
RTX 3080
32 GB RAM

I’ve been having crashes since day 1 of the pre-launch beta. I have currently 117 crash dumps in my folder. Sometimes the game even trash when I’m standing still in the hub. Attaching the most recent crash log.
console-2022-12-20-11.30.21-a0a11174-f38f-4972-965c-768e559b2775.log (165.7 KB)

  • I have tried everything in-game-settings-related
  • I made sure all my PC components are up-to-date (including bios and even freaking bluetooth drivers, even though I never use bluetooth lol)
  • I tried rolling back to probably the most stable recent nvidia drivers (522.25), it made no difference (I’m back on the latest drivers)
  • I have tried everything Fatshark recommends in their troubleshooting guides (disabling services and whatnot), scannow said there are no problems with my PC
  • I have made sure my GPU is not overclocked or undervolted
  • I have stresstested my CPU and GPU at the same time for 1.5h (Prime95 + Aida64), 100% load on both, absolutely 0 problems, temps were fine too

Nothing has helped (with one exception). And this game is the only game I have problems with. I’m 99.99% sure it’s not my PC’s fault.

I haven’t tried wiping my windows and going back to Windows 10 or older version of Win 11 (I’m using Win11 22H2) and I’m not willing to go that far but some people it has helped.

Whenever I crash, windows event viewer shows a problem of source ā€œnvlddmkmā€

The only thing that seems to help is setting thread count to 1 in launcher’s settings (even 2 is too high). Which tanks my 90-130 fps to freaking 35-60, so I’m not doing that.

But isn’t that weird that CPU thing (multithreading) causes GPU-errors (nvlddmkm)? People in this thread have suggested that players with 3XXX and 4XXX GPU series are more prone to crashes. What if… what if this game just can’t fu*king handle high fps? That would explain why setting the thread count to 1 helps and why people with older cards don’t crash.

So I created this Steam thread to test that hypothesis but some ppl in this thread claim to be playing and high fps without any crashes. I have no idea at this point…

EDIT: Forgot to mention, the last one or two patches seemed to alleviate the problem a little. I used to crash like 3-5 times per match, now it’s more like 1-2 per match.

Yep, I have to cap fps to 60 to not crash, which is the only fix for me, I can play plenty of games without crashing, but every once in a while one will sneak in, but then I am not sure if it’s a GPU some things just causes the game to crash, such as a trapper netting you from a higher elevation etc.

Wanted to check in back here after sitting it out for over a month i guess?
Wanted to wait for it to get fixed… was one of the first who wrote here, posted here, a long long time ago.

Forget all the fixes, it clearly is a game problem.

I am rocking the hardest games (POE super juiced) and newest games for HOURS without a single crash. My system is ROCK SOLID stable. It’s the game.

See you in a few months homies.

I mean, in Vermintide the game much harder if you host the game with beefy computer (CPU) because ā€œGame Directorā€ can spawn much more enemies, etc.

There is even a ā€œhackā€ to limit CPU usage to 1 core as host and there would be literally a ghost town in missions. Like, no mobs and stuff. I believe they didn’t ā€œfixā€ it because that’s the way they made the engine/host/player operate and they can’t do anything about it because task is like ā€œrewrite everythingā€.

They tried to implement dedicated servers in Vermintide 2 but something very wrong happened and they scrapped this idea entirely.

Right now they made Dedicated Servers and maybe, just maybe (crash logs usually mentions "receive something (vfx, etc.) from the future before the ā€œhungā€ and crash), when you go ā€œHigh FPSā€ above 90-100 (I play at High Refresh Rates, locked game to 165 FPS with my 4090) the game just crashes for you with GPU power spike because it’s cant render something aka ā€œdivide by zeroā€ situation or some type of ā€œdesyncā€ happens. (or both)

For me it feels like the higher FPS your system can run the game (100 FPS+), much more crashes you would get. But that’s purely a speculation.

All in all it look’s like the ā€œpile of sh*tā€ is too deep for them to handle.
Hopefully, they got someone with big enough shovel - but the clock is ticking from the Closed Beta already.

Do players with AMD cards get crashes as well?

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:

Load Game, Select Mission, Get Waiting Screen/Dialog as approaching destination with Strike Team, Get into game, and crash out.

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):
No error, crash to desktop

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Load Game to Morningstar
  2. Select Mission
  3. Join Striketeam on Approach vessel
  4. Mission Load, Crash to Desktop
    console-2022-12-16-20.54.38-d3f3cd2e-4d41-4198-b49e-453ee2f77d19.log (116.9 KB)
    console-2022-12-16-20.45.46-77120f24-dc55-4dbc-98a7-6eb1e861c9ae.log (128.1 KB)
    console-2022-12-16-20.16.22-7e94974b-1490-497b-877f-8d8b6d468057.log (130.1 KB)

Mission Name (If Applicable):
17- ? Raid (Level 1)

Platform:
[Steam/Microsoft Store]
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]
HawkWolf

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
12/16/2022 20:30-21:00

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Constant today

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (487.3 KB)

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
My game crashes randomly, and some times in a row, and rarely any crashes at all.

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
(Cannot find the pinned topic?)

Error Displayed (If Applicable):
I’ve no error being displayed but if I check my log I’ve bunch of errors…

ā€œ15:15:09.481 error: [D3D12_RENDER_DEVICE] SL Error: '[09.12.2022 16-15-09][streamline][error]commoninterface.h:336[set] Setting ā€˜common’ constants with the same frame index several times per frame, this needs to be fixed!ā€
ā€œ15:13:19.989 error: [Lua] ERROR [ItemPackage] Unable to find item content/items/characters/player/human/cine_props/bonesaw_01ā€
ā€œ15:13:17.880 error: [Lua] ERROR [ItemPackage] Unable to find item content/items/characters/minions/chaos_cultists/attachments_gear/special_grenadierā€
ā€œ15:13:13.389 error: [Unit] Unit: ā€˜#ID[61e644cb1f192b1b]’ has still childs attached to it, please unlink them before destroying the unitā€
ā€œ15:07:19.887 error: [Unit] Unit: ā€˜#ID[33cbd0f45d9756f8]’ has still childs attached to it, please unlink them before destroying the unit
child 0: ā€˜#ID[cd78036f6a5dfa1f]’
child 1: ā€˜#ID[f40b08eee5871843]’
child 2: ā€˜#ID[c35a3fdc36cd42b1]ā€™ā€
ā€œ14:47:38.266 error: [Lua] ERROR [MovablePlatform] The override backward speed is out of bounds (67.499997988343), it will be clamped between -2 and 1.9990234375ā€
ā€œ22:43:59.417 warning: [Shaders] could not find any pipeline for ā€˜#ID[2a340f46]ā€™ā€
"22:54:26.811 [DRED] DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG
22:54:27.811 [DRED] <> DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG <</DRED Hang>>

22:54:27.812 [AFTERMATH] Device status: GFSDK_Aftermath_Device_Status_PageFault
22:54:27.812 [AFTERMATH] Page fault information:
22:54:27.812 [AFTERMATH] Faulting GpuVA: 0x2e2190000
22:54:27.812 [AFTERMATH] Resource desc:
size: 5636096
width: 4096
height: 2048
depth: 1
mip levels: 10
format: DXGI_FORMAT_BC1_UNORM_SRGB
Buffer Heap: false
Static Texture Heap: false
RtvDsv Texture Heap: false
Placed Resource: false
Was destroyed: false
22:54:27.965 <>HRESULT: 2289696773 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\rel_2022_12_05_Patch1.0.2x\runtime\d3d12_render_device\d3d12_debug.cpp:1178 in function stingray::aftermath::d3d_assert"

"22:43:38.313 <>Access violation (0xc0000005) in build 5e7fdddea32b21fe28f5d5455b406226f06f6b30
accessing address 00000013493E0040 from 00007FF76767EC48<>
<>
{00007ff767290000, 02450000, 6398c8a6, 96fe90aa-7cc1-4b6a-80d6-8707b0068335, 00000001, D:\a\w\live_engine_darktide\release\rel_2022_12_05_Patch1.0.2x\engine\win64\release\Darktide.pdb}
{00007ffc62760000, 001f0000, d6055cfe, 00bed3ba-bdca-3979-a583-b0f69df118d5, 00000001, ntdll.pdb}
{00007ffc60c80000, 000b2000, 95d197ef, de3af594-a0a4-2f82-a264-e8d2cdc47b4c, 00000001, kernel32.pdb}

0x00007ffc62760000:0x00000000000a0c6e KiUserExceptionDispatcher
0x00007ff767290000:0x00000000003eec48 fprintf
0x00007ff767290000:0x000000000011db46 snprintf
0x00007ff767290000:0x00000000004b3c56 swprintf
0x00007ff767290000:0x00000000004c1376 swprintf
0x00007ff767290000:0x00000000004b886a swprintf
0x00007ffc60c80000:0x0000000000017c24 BaseThreadInitThunk
0x00007ffc62760000:0x000000000006d721 RtlUserThreadStart
<>
<>1<</Crash version>>
<>engine<</Crash type>>
<>wt_4<</Thread name>>
<>win32<>
<>5e7fdddea32b21fe28f5d5455b406226f06f6b30<</Build identifier>>
<>release<</Build type>>
<>249170<</Engine build id>>
<>Developer Build (1.3.3.52565)<</Product version>>
<>9b8ddca3-0a77-4854-9268-1cf98f6654e1<>"

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
Its lately getting more randomly, used to be only during matches now it also happens random at lobby and the spaceship, just randomly crashes

Mission Name (If Applicable):
N/A

Platform:
Game being played on: Steam

Player ID:

Approx. Time of Issue & Timezone:
[17/12/2022, 00:13AM/PM] [Amsterdam]

Reproduction Rate:
Often (<75%)

Upload Supporting Evidence:
HOW ABOUT I UPLOAD THE 10000+ crash logs?

Upload Console Log:
console-2022-12-16-22.17.53-9b8ddca3-0a77-4854-9268-1cf98f6654e1.log (121.0 KB)
console-2022-12-16-22.43.57-b887247e-541c-4c84-a968-668de6136885.log (117.6 KB)
crash_dump-2022-12-16-22.43.57-b887247e-541c-4c84-a968-668de6136885.dmp (693.8 KB)
crash_dump-2022-12-16-22.17.53-9b8ddca3-0a77-4854-9268-1cf98f6654e1.dmp (753.4 KB)

Upload darktide_launcher.log:
darktide_launcher.log (9.0 KB)

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
While playing, at random I will crash to desktop and receive an error log to copy to clipboard… regardless of settings (I’ve reinstalled all game, drivers, etc, and changed resolutions, AMD settings, in-game settings, to all on, all off, and mixtures… with no success)

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
GUID: 63c412be-fc46-42f5-99ca-2ea7985fe660
Log File:
Info Type:


Error Displayed (If Applicable):
no error displayed

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
I just play the game normal and it crashes for me almost every match.

Mission Name (If Applicable):
every

Platform:
Steam

Player ID:
Rob
Steam ID# 250603711

Approx. Time of Issue & Timezone:
12/17/2022 12:00 PM EST

Reproduction Rate:
Constant 100%

Upload Supporting Evidence:
no recording

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

console-2022-12-17-15.55.14-63c412be-fc46-42f5-99ca-2ea7985fe660.log (728.2 KB)

16:49:15.135 <>HRESULT: 2289696773 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\rel_2022_12_05_Patch1.0.2x\runtime\d3d12_render_device\d3d12_debug.cpp:1178 in function stingray::aftermath::d3d_assert
<>

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

darktide_launcher.log (124.5 KB)

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
Alright, going to start with I used to play this game with a 1070TI and an i7-9700KF and had hardly any crashes. I then upgraded to a RTX 3070 with an I7-12700K which was alson on Windows 11. I play on steam. The issue I’ve been having is that I crash out in the middle of missions all the time. Sometimes 2 or 3 times in a row. Occassionally my entire PC will crash when the game crashes. This is a brand new PC so I’m pretty confident it’s not corrupted hardware or software and this is the only game I have issues wiht.

Crash Report (If Applicable):
GUID: c1bd2360-bcc0-4a1f-aa22-7fd18e5bb43b
Log File:
Info Type:


This is the most recent crash I have.
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):
Full crash
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play any mission on any difficulty,
  2. Crash in the middle, normally while ADS or shooting.

Mission Name (If Applicable):

Platform:
Steam

Player ID:
BixTheSlayer (I’m the only one with the little 8-bit guy)

Approx. Time of Issue & Timezone:
Any day any time just playing the game.

Reproduction Rate:
Often <75% of missions I will crash at least once if not multiple times.

Upload Supporting Evidence:
I’ve uploaded the crash log and I’m sure a bunch of them have been sent from my machine as well. I always save and upload them.

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    Appears to be a GPU hang 17:05:03.512 <>HRESULT: 2289696773 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG
    but I’ll upload the whole log.
    console-2022-12-17-16.30.28-c1bd2360-bcc0-4a1f-aa22-7fd18e5bb43b.log (259.5 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (231.4 KB)

GUID: b681d0a0-b07a-4658-a1e5-1aa9d71a206f
Log File:
Info Type:



Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

GUID: ef71af7b-f147-440f-a0a4-b85d365fd144
Log File:
Info Type:


console-2022-12-18-03.35.53-ef71af7b-f147-440f-a0a4-b85d365fd144.log (1.2 MB)
crash_dump-2022-12-18-03.35.53-ef71af7b-f147-440f-a0a4-b85d365fd144.dmp (665.4 KB)

and another

GUID: 7da722d0-3578-413b-91f9-cc2299b868da
Log File:
crash_dump-2022-12-18-07.06.15-7da722d0-3578-413b-91f9-cc2299b868da.dmp (680.7 KB)
console-2022-12-18-07.06.15-7da722d0-3578-413b-91f9-cc2299b868da.log (604.5 KB)

Info Type:


console-2022-12-17-13.49.20-c2aa64e8-e46e-4e65-881e-4c512cce6209.log (594.2 KB)
console-2022-12-17-15.07.57-06ee4a6b-af1e-4dbd-92ec-fb0d666feb90.log (245.5 KB)
console-2022-12-18-10.12.47-053b91a8-777b-4d2d-a53a-2e4d4af85f3a.log (134.1 KB)
console-2022-12-18-10.34.31-becc84f3-7435-40a1-9506-64197ace2845.log (132.3 KB)
launcher.config (83 Bytes)

the game is unstable… nothing change . This situation is like i give my money for your game and after you discover that my money is fake .
another suggestion …
the gameplay of this game is about constantly relaunching game and wait for crash … nothing more… and for this reason you have the amazing idea to add with the last patch ā€œmaintain pushed space bar for skipā€ā€¦ SERIOUSLY … are you doped ? LOL you are out of mind seriously

1 Like

GUID: b3b5edea-cb70-4cb9-b1bc-903a0b055be7
Log File:
Info Type: