KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

Issue Description:

Crash Report (If Applicable):

GUID: 899cf7ba-7148-4b1a-901a-7ebd65d2103c
Log File: 
Info Type: 
-----------------------------------------------

-----------------------------------------------
[Crash Link]:
crashify://899cf7ba-7148-4b1a-901a-7ebd65d2103c

Error Displayed (If Applicable):
N/A

Steps to Reproduce:

  1. Be in a Discord Voice Channel using Focusrite Scarlett 2i2 3rd Gen Audio Interface
  2. Game crashes randomly (at character select, in the lobby, or during a mission; playing Sharpshooter if that matters)
  3. After game crash, Discord will either no longer recognize mic or mic audio will be significantly delayed by ~2 seconds

Any mission

Platform:
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[12/10/2022, 12:24PM] [GMT-8/PST]

Reproduction Rate:
Constant, happens at least once per a session if not multiple times a session.

Console Log:
console-2022-12-10-20.03.38-899cf7ba-7148-4b1a-901a-7ebd65d2103c.log (119.9 KB)

darktide_launcher.log:
darktide_launcher.log (405.0 KB)

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
the game crashes due to some issue unknown but incredibly present which plagues my ability to get far into any matches
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play any mission (as any character)
    2 get at least a quarter of the way through
    3 chrash
    Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
constant
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

Hi
Since the beta and through the official launch, i got constant crash in mission and sometime in the hub .
No error display, just crash to windows.
I play on steam ## THORANGAR’S ACCOUNT Steam ID: 76561198004816998

if treads = 1 it stable.
i tryed different number but only at 1 it seem stable but hell its so slow…
Seem to crash more while using my infentery lasgun

GUID: c4417930-0456-413d-a4d7-d53733ea5edc
Log File:
Info Type:


System :
windows11 - MSI gaming plus board - 32go ram - ryzen 7 3700x - rtx3060 - power supply 1000
–video drivers-bios-chipset - sound : up to date

fix Tryed
-lower graphic setting
-verifie game files
–windows antivirus whitelist
-using vpn
-disable anti virus
-Run the Windows System File Checker
-Check for Overheating
-Reinstall the Visual C++ 2019 Redistributables

-lower threads to 1

here another log
console-2022-12-10-15.20.15-39ba21ce-9be1-416b-a0ac-918ae8915b6a.log (67.8 KB)

Hello,

Same problem here, after a lot of investigation and sharing with friends with same problem, we can say it affects all cpu that got more than 8 Cores.
I just change my R7 5800x (no problem at all) for a R9 5950X and now i must set only 1 thread to got a “stable” game.

What is wrong with the game can’t handle powerfull CPUs ???

Issue Description:
random game crashes

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):
latest one has GUID 5eaacc33-3939-4950-88a1-040cf4467c9b

these were my latest 46 Errors:
console-2022-12-09-18.17.31-5eaacc33-3939-4950-88a1-040cf4467c9b.log
console-2022-12-09-18.07.18-cffec2b7-3445-4e2f-b522-ccb20b8a64b0.log
console-2022-12-09-18.05.43-a378ee44-5cff-4e23-bf74-e7cac54683cf.log
console-2022-12-09-17.46.29-b837e38d-4927-4543-a0a8-9df82379e468.log
console-2022-12-09-17.34.06-9835e7f8-f5d1-4523-a904-74ffbe17b2fe.log
console-2022-12-09-14.35.51-afa85924-f795-4a6a-80cc-c7200444e9cd.log
console-2022-12-09-14.32.20-fe3661ba-7362-499c-b5e7-e20a49c9b8b2.log
console-2022-12-09-14.24.28-e8abb903-2525-43df-bc23-d7c272b81fd1.log
console-2022-12-09-14.17.34-f556a633-6477-43a7-8e8d-b71c50ffe282.log
console-2022-12-09-14.09.10-bc9111ed-b444-4cb5-afe1-058d6e3f158e.log
console-2022-12-09-13.25.07-29cfc4ee-c41d-4bd1-a788-9f9a3ceaccc5.log
console-2022-12-09-12.23.23-bfd000ce-3dda-4544-bc72-652a95a26c5b.log
console-2022-12-08-23.28.03-2794de9c-24f9-4c46-893d-057d6c86dfb2.log
console-2022-12-08-22.04.55-c79a7e28-153c-484d-85a6-b7e709133a6f.log
console-2022-12-08-21.36.18-ac2eeceb-8deb-4272-a82a-0da71ccef72a.log
console-2022-12-08-21.02.32-cc9f7b2c-f47d-4909-a78e-131beaea3707.log
console-2022-12-08-21.00.51-0b205ff0-e973-4c55-b651-1aed4bc178fe.log
console-2022-12-08-15.11.20-d1c9e8f8-552a-44f9-b4ed-9238f469a9e9.log
console-2022-12-08-01.05.32-66009c0f-a84f-4001-b190-90c7285ded70.log
console-2022-12-07-21.33.52-e4bd6fdc-62a1-432d-bd96-aef292e0f63e.log
console-2022-12-07-18.29.20-2433268b-7e1d-4a4f-b428-942cd409d644.log
console-2022-12-06-22.13.28-12ee471f-0c46-4def-8613-6f59054d7628.log
console-2022-12-06-21.20.06-186c675b-a889-4059-82cc-0d790a1b3cbf.log
console-2022-12-06-12.23.34-a5fa07c5-3b3b-44c0-8b56-a749ee3b5304.log
console-2022-12-05-22.44.19-6ab8a689-89a7-469b-abe0-d269b76516a7.log
console-2022-12-05-21.05.27-ebfeda75-4ea0-4bd8-ad2e-1b51f0e168bc.log
console-2022-12-05-01.04.39-d5589374-33a4-4b39-911c-18b321e8f8e6.log
console-2022-12-04-21.29.22-9e94d11a-f718-4a55-aff4-b02cd6a350ee.log
console-2022-12-03-01.51.15-60700eca-7b48-4271-ad95-a489fd839703.log
console-2022-12-03-01.25.47-57b9b4c1-0f16-4375-8c8e-9d2eb538285e.log
console-2022-12-03-00.00.52-9d64c64f-4b14-470a-93bd-49ac16f0d3d3.log
console-2022-12-02-23.34.32-4e19a3ec-a993-45d7-9702-b07c3d9a64c6.log
console-2022-12-02-23.31.38-15ed88ef-7197-44c7-883b-e8204817baf4.log
console-2022-12-02-23.21.41-9c7370c7-d875-41bd-a4c4-fa13a029fac9.log
console-2022-12-02-23.17.53-5295f1af-89d3-4b65-a1b7-e18cd25fbc27.log
console-2022-12-02-22.47.08-7943a17e-c6bd-449c-961e-c5c698809f63.log
console-2022-12-02-22.27.41-05599ff7-050c-4794-baab-c39233a51c58.log
console-2022-12-02-22.26.02-cf9c86f0-4e22-4cb9-a03d-7ef86d8c9ea9.log
console-2022-12-02-22.07.11-8e09f89b-6c90-43d6-86a6-5887f27836d5.log
console-2022-12-02-21.57.00-cca70659-e92c-4d5b-8ea9-b16e5df1dfd5.log
console-2022-12-02-21.56.02-eb7088c4-c39f-495f-b0b2-145e1b36dc4c.log
console-2022-12-02-21.46.10-189b7ed6-fa2f-4d36-880c-5c9655f6082b.log
console-2022-12-02-21.39.09-7667b294-8eeb-4e35-8a80-c3dcd4f45642.log
console-2022-12-02-21.25.22-837a88d1-2dcb-4846-bb9c-3e0c2634db38.log
console-2022-12-02-21.09.52-e962efaa-d141-4e00-ae6a-b711ff65ffb1.log
console-2022-12-02-20.50.49-32480dc8-88a0-4d2a-a266-91261ee4fec5.log

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
Just play the game, random errors

Mission Name (If Applicable):
random, one time it crashes on the ship, the next time 5min ingame, or immediately after reconnecting

Platform:
[Steam]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Vangorec

Approx. Time of Issue & Timezone:
daily, always, since launch

Reproduction Rate:
Constant 99%

Upload Supporting Evidence:
if you want i can record the game, but i think this would make it worse

Upload Console Log:
Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
i was not able to upload all the files, so i created a zip file (hope you are allowed to extract it)
Darktide.zip (8.8 MB)

the latest ones:
console-2022-12-02-20.50.49-32480dc8-88a0-4d2a-a266-91261ee4fec5.log (68.6 KB)
console-2022-12-02-21.09.52-e962efaa-d141-4e00-ae6a-b711ff65ffb1.log (69.8 KB)
console-2022-12-02-21.25.22-837a88d1-2dcb-4846-bb9c-3e0c2634db38.log (54.8 KB)
console-2022-12-02-21.39.09-7667b294-8eeb-4e35-8a80-c3dcd4f45642.log (43.8 KB)
console-2022-12-02-21.46.10-189b7ed6-fa2f-4d36-880c-5c9655f6082b.log (44.8 KB)

and so on

in the log it says:
<>gpu hang<</Crash type>>
<>deadlock<</Crash type>>

to ensure that the card is working fine, i have reinstalled the drivers and all software components.
also i was in exchange with the graficscrad vendor and there is all fine

Upload darktide_launcher.log:
3. Navigate to AppData\Roaming\Fatshark\Darktide
darktide_launcher.log (316.5 KB)

my system:
AMD Ryzen 9 3900XT 12c
32GB RAM
ZoTac RTX 3090 Trinity

If you need further information please let me know

ok im playing currently on minimum settings
the errors are less since this change but still there

since today, i also get the following error
01:14:45.221 error: [D3D12_RENDER_DEVICE] SL Error: '[11.12.2022 02-14-45][streamline][error]commoninterface.h:336[set] Setting ‘common’ constants with the same frame index several times per frame, this needs to be fixed!

GUID: 1d953e6e-9dc8-4144-82bd-77b50ec77ef8
Log File:
Info Type:


GUID: 2970928e-5d37-48ff-ae92-0c9b08bc620e
Log File:
Info Type:


console-2022-12-04-10.53.07-2970928e-5d37-48ff-ae92-0c9b08bc620e.log (1005.8 KB)
crash_dump-2022-12-04-10.53.07-2970928e-5d37-48ff-ae92-0c9b08bc620e.dmp (896.8 KB)

GUID: 8a16e09a-e0be-4350-9499-5e2eb611284b
Log File:
Info Type:


crash_dump-2022-12-04-12.23.59-8a16e09a-e0be-4350-9499-5e2eb611284b.dmp (901.6 KB)
console-2022-12-04-12.23.59-8a16e09a-e0be-4350-9499-5e2eb611284b.log (172.4 KB)

GUID: 68477c76-5aad-43b8-b20d-54dcb42a7709
Log File:
Info Type:


console-2022-12-04-13.07.45-68477c76-5aad-43b8-b20d-54dcb42a7709.log (1.4 MB)
crash_dump-2022-12-04-13.07.45-68477c76-5aad-43b8-b20d-54dcb42a7709.dmp (881.2 KB)

GUID: 8654e69e-ccf8-47a6-871e-ba50f483675c
Log File:
Info Type:


crash_dump-2022-12-04-15.14.36-8654e69e-ccf8-47a6-871e-ba50f483675c.dmp (885.6 KB)
console-2022-12-04-15.14.36-8654e69e-ccf8-47a6-871e-ba50f483675c.log (153.9 KB)

GUID: cc299fb7-d6f5-41cc-a7d5-029843fd0e92
Log File:
Info Type:


crash_dump-2022-12-11-08.40.11-cc299fb7-d6f5-41cc-a7d5-029843fd0e92.dmp (903.6 KB)
crash_dump-2022-12-11-08.40.11-cc299fb7-d6f5-41cc-a7d5-029843fd0e92.dmp (903.6 KB)

console-2022-12-11-12.16.39-b1f4eb6e-edff-4387-9810-a89bb39e3eee.log (189.2 KB)
GUID: b1f4eb6e-edff-4387-9810-a89bb39e3eee
Log File:
Info Type:


crash_dump-2022-12-11-12.16.39-b1f4eb6e-edff-4387-9810-a89bb39e3eee.dmp (899.4 KB)

Issue Description: Game crashes consistently on mission gameplay start (after cutscene).

Context:

  • The Strike Team member (not leader) crashes.
  • The Crash occurs with different missions.
  • The Crash does not occurs on mission reconnects (Start mission → Crash → Reconnect)

Steps to Reproduce:

  1. Join Strike Team as member.
  2. Strike Team leader selects mission. Note: Freight Port HL32-2 The Hourglass
  3. Proceed to gameplay. Note: Accept mission then Ready.

Mission Name (If Applicable):

  1. Freight Port HL32-2 The Hourglass
  2. Consignment Yard HL17-36

Platform:
Microsoft Game Pass.

Player ID:
Xbox profile: SoundEnd3

Approx. Time of Issue & Timezone:
12/11/2022, 11:45AM EST

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
GUID: c3f979cf-a6fa-4d61-9e0f-53acbf511e8a
[Crash Link]: crashify://c3f979cf-a6fa-4d61-9e0f-53acbf511e8a

GUID: ffca0401-8fa2-4cbd-85ef-656c6c92b460
[Crash Link]: crashify://ffca0401-8fa2-4cbd-85ef-656c6c92b460

Upload Console Log:
console-2022-12-11-16.45.11-c3f979cf-a6fa-4d61-9e0f-53acbf511e8a.log (208.3 KB)
console-2022-12-11-16.58.54-ffca0401-8fa2-4cbd-85ef-656c6c92b460.log (169.7 KB)

Upload darktide_launcher.log:
darktide_launcher.log (123.6 KB)

Upload crash_dumps:
crash_dump-2022-12-11-16.45.11-c3f979cf-a6fa-4d61-9e0f-53acbf511e8a.dmp (838.2 KB)
crash_dump-2022-12-11-16.58.54-ffca0401-8fa2-4cbd-85ef-656c6c92b460.dmp (797.7 KB)

Had exact same issue

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

GUID: 88b6a26e-2c2e-487b-b1b3-d8a396f3bc89
Log File:
Info Type:


and
GUID: 4a08a8fc-c357-4ed6-bdca-1ef894d88dc5

Log File:

Info Type:



Crash Link:

crashify://4a08a8fc-c357-4ed6-bdca-1ef894d88dc5
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play any game as Zealot
  2. Fighting sequence
  3. Crash

Mission Name (If Applicable):

Platform:
Steam

Player ID:
TheYeetQueen

Approx. Time of Issue & Timezone:
12/11/2022 1045p and 1055pm

Reproduction Rate:
50-75%

Upload Supporting Evidence:
Twitch VOD: Twitch (additionally happens without streaming too)

Upload Console Log:
darktide_launcher.log (536.4 KB)
console-2022-12-12-03.19.15-88b6a26e-2c2e-487b-b1b3-d8a396f3bc89.log (125.3 KB)
console-2022-12-10-05.37.10-b40ef158-2957-4e97-a1f1-b1e387fa96a4.log (116.6 KB)
console-2022-12-10-04.47.01-38740f54-b686-4617-96d6-8d2a689fe18e.log (210.0 KB)
console-2022-12-10-04.37.34-3746c6ef-e13b-4575-9e97-6b3ac7ced152.log (101.5 KB)
console-2022-12-12-03.42.46-4a08a8fc-c357-4ed6-bdca-1ef894d88dc5.log (111.2 KB)

Upload darktide_launcher.log:
darktide_launcher.log (536.4 KB)

Around 70% of the time, joining any game will crash to desktop. Playing Ogryn skullbreaker. Its usually more successful re-joining but i will still crash the second time about 40% of the time. Here is the crash report, I will also upload local data files.

console-2022-12-12-10.05.32-69263f29-f6c4-4aa4-96b1-78fb4b12cb4c.log (113.2 KB)

GUID: 69263f29-f6c4-4aa4-96b1-78fb4b12cb4c
Log File:
Info Type:


Steam id is “chimpslave”.

GUID: 2c04a040-e49c-42b9-b191-2a0317176cf0
Log File:
Info Type:


console-2022-12-12-10.48.02-2c04a040-e49c-42b9-b191-2a0317176cf0.log (108.4 KB)

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. load game. long load time
    2 Alt f4 attempt again
    3 shorter load time up to the point of where i close the game
    4 long load time at next step
    5 get into a match game crashes

Mission Name (If Applicable):
all

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
console-2022-12-11-21.44.15-b79542cf-538a-48ef-a1c3-148364ef82a4.log (81.9 KB)
console-2022-12-11-21.52.29-a7e5abed-c4ea-4312-996b-974d2a0bcae6.log (103.8 KB)
console-2022-12-11-21.57.06-15d9af2b-2f54-4392-9f60-9f0f55d3cfe7.log (476.3 KB)
console-2022-12-12-11.39.59-ec365f52-527b-4b7a-86be-f1f21baecc40.log (23.2 KB)
console-2022-12-12-11.44.50-773509e4-fa82-4722-bd30-360c33c43b10.log (40.3 KB)
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    crash_dump-2022-12-11-03.38.03-970c1257-d4b6-4199-bfff-d07769f09509.dmp (784.9 KB)
    crash_dump-2022-12-11-21.52.29-a7e5abed-c4ea-4312-996b-974d2a0bcae6.dmp (779.2 KB)