KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

Hello!

So basically Darktide will reliably crash every single time after a bit of gameplay, and most of the time if Im just standing around in the hub area.

I ran out of ideas on what to try…Since its happening so reliably Im hopeful of getting to more about why it crashes, using the crash reports.


GUID: 46c87a23-6b55-47a9-bd42-59f7094a4ad1
Log File:
Info Type:



Error Displayed (If Applicable): None, crash to desktop after freezing for barely a second.

Steps to Reproduce: None, seems a consistent issue with something goign wrong on my end, was hoping to know more about a specific driver, issue or error

Platform:
Microsoft Store

Player ID:
KE Storm#7203

Reproduction Rate:
Almost always

Upload Console Log: These are the only ones I had

console-2022-10-13-23.18.55-a9a9bcce-28a3-4a99-8163-a6bfd16fc986.log (26.9 KB)
console-2022-10-14-11.22.47-215a54fb-6c9a-4beb-bf92-5d01a926ee5b.log (21.6 KB)
console-2022-10-14-11.45.18-6bfac4d6-0d98-4282-bc4e-1aa55ebed27f.log (1.7 MB)

Upload darktide_launcher.log:

darktide_launcher.log (32.0 KB)

Thank you for your time!

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


As soon as I load into a mission the game crashes completely to desktop. This has happened in the past but recently it’s literally been every other mission I load will crash the game completely.

GUID: bdf56ea3-661d-4c5b-865f-aad12edf15d9
Log File:
Info Type:


  1. load into the game as normal
  2. select a mission from the hub
  3. mission loads normally - players join and load in
  4. Walk in animation plays, and after a frame or two of being IN game, I get kicked to desktop.

Playing on PC through Steam
sn - nom4n

12/8/22 @8:30am

at least 50% of the time any given mission will crash the game completely.

Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

oh wow, so the shaders are the issue with AMD?? I got a RX 580 with AMD adreline driver and I have these same 2-3 min crashes

Are you sure that this fix (removing the shader folder) works for the RX 580 as well?

1 Like

I tried turning off hags as you suggested and set fps to 120, crashed 3 min into a mission, so back to 60 fps for me.

Worked for me, you can just try moving the folder and restoring it if needed, but worst case you reinstall the game, i didn’t have to. Seems everyone in here has AMD cards, try it I’d say. So im not playing with shaders, bummer but if this is the cause and we all get up and running with this workaround, we wont fall behind in-game and Fatshark can begin with a true fix, if this is the case.

If for some reason you move it and the game recreates it on game launch, I’d do my next steps, remove folder again, and launch game directly from local launcher in game folder with admin privileges. I dont get the shader loader this way, instead of via Steam launcher which initiates shader loading program.

1 Like

SPECS :

  • Intel i9 12900k
    -RTX 3070 MSI Gaming Z TRIO 8GB
    -Crucial Ballistix DDR4 3200MHz DIMM ( 2x 16GB )
  • SSD Crucial P2 1To
    -Win11

Issue Description:
Every mission I play; seemingly at random I will freeze and instantly crash to my desktop.

Error Displayed (If Applicable):

GUID: 74027e51-46b3-47e7-a17c-b39e61202394
Log File:
Info Type:


Steps to Reproduce:

  1. Played any available mission as a Veteran Sharpshooter
  2. Play the mission as normal and at random points the game will crash to desktop
  3. Crash

Mission Name (If Applicable):
All Missions.

Platform:
[Steam]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[12/08/2022, 4:00PM] [UTC+01:00]

Reproduction Rate:
Constant (100%)

Upload Console Log:
console-2022-12-08-14.51.34-dbf08b4a-6408-42b4-ac3d-c665fed76280.log (122.3 KB)

Upload darktide_launcher.log:
darktide_launcher.log (596.1 KB)

1 Like

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
crash on start

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

click start on any character
wait to load into game from character screen
crash

due to intel arc770? idk

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]
76561198262010499

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
12/07/22 13:45est

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
75%
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

crash_dump-2022-12-07-18.31.34-cdf75a57-9f62-482c-8e09-1e08be464551.dmp (722.0 KB)
crash_dump-2022-12-07-18.38.48-78e4be39-8f50-4591-9feb-93c613731bf2.dmp (699.0 KB)
GUID: 78e4be39-8f50-4591-9feb-93c613731bf2
Log File:
Info Type:


darktide_launcher.log (385.7 KB)

Is there a console log you can upload as well?

console-2022-12-07-18.38.48-78e4be39-8f50-4591-9feb-93c613731bf2.log (39.5 KB)

Uhhhhhh I have no idea if Intel Arc cards are supported. Id say probably not? A dev would have to confirm that though

constant random crashes, worse after this patch. previous patch stabilize the crashes, now its a few everytime i try to play
Steam
ID Chillowl

12th Gen Intel(R) Core™ i9-12900K
2080Ti
windows 11

console-2022-12-08-02.39.50-36f346c6-93cd-4b8f-a40d-3207ca90aec6.log (60.0 KB)
console-2022-12-08-02.53.10-6efbd730-1d3d-4a95-87cb-4c80e34d8fda.log (163.1 KB)
console-2022-12-08-16.17.50-3cc8181e-1769-4dfc-a406-7d19d1e168be.log (53.3 KB)
console-2022-12-08-02.33.14-c640d08c-90e2-471a-b7bf-772f11008eaf.log (53.4 KB)
console-2022-12-08-02.35.02-e3d31831-b007-4a2b-97b1-15ba72e8d394.log (111.4 KB)

Is there any ETA? New patch from nvidia today → more crashes…What the hell is happening here and why did FS become so silent about this topic? Havent read any progress except “its on top priority”. This has to get fixed ASAP.

3 Likes

New Nvidia driver, same old crash.

GUID: d64886ad-ec28-40dd-b209-81f6f9db16b5
Log File:
Info Type:


crash_dump-2022-12-08-17.49.12-d64886ad-ec28-40dd-b209-81f6f9db16b5.dmp (827.0 KB)
console-2022-12-08-17.49.12-d64886ad-ec28-40dd-b209-81f6f9db16b5.log (57.3 KB)

GUID: e930b760-f198-4e6e-8c08-f8d08b1e1ff3
Log File:
Info Type:


crash_dump-2022-12-08-12.28.21-e53622e2-3848-47be-abf9-943e904a2021.dmp (822.6 KB)
crash_dump-2022-12-08-18.11.52-e930b760-f198-4e6e-8c08-f8d08b1e1ff3.dmp (785.5 KB)
crash_dump-2022-12-08-17.25.19-63c5ad68-495a-4688-b54c-ab4d3aea00ac.dmp (815.3 KB)
crash_dump-2022-12-08-13.03.18-a0cac772-d0e6-4fac-b60e-13d7d4ced2fb.dmp (842.0 KB)

Mostly I have Access Violation crashes, but today was GPU hung crash
crash_dump-2022-12-08-18.00.53-d917b30e-71ff-4d01-ab3e-785cae5cd1a4.dmp (739.7 KB)
console-2022-12-08-18.00.53-d917b30e-71ff-4d01-ab3e-785cae5cd1a4.log (245.6 KB)

Platform:
[Steam/Microsoft Store]
steam

Player ID:

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
12/08/22 17:00 to 17:05 (gmt -3) it pretty much happens all the time thou

Reproduction Rate:
Constant (100%)

Console Logs:
console-2022-12-08-19.59.26-c55611e7-25ec-42bf-80e2-7b457d76a503.log (72.4 KB)
console-2022-12-08-19.31.26-4bbce2e7-24e6-450f-b0d2-8974f6c72605.log (113.2 KB)
console-2022-12-08-19.11.47-580bc3be-a65a-4be8-ad56-9eb373fe9da7.log (195.1 KB)
console-2022-12-08-18.50.09-903146a4-4180-4676-b3fc-ba7c7eee3afe.log (180.2 KB)
console-2022-12-08-18.26.00-a84fb3bd-fdb3-4f99-a162-43767d194546.log (153.6 KB)
console-2022-12-08-18.13.46-936fa095-68cb-45ad-b9b9-7648f6d64bac.log (155.4 KB)

Darktide_Launcher log:
darktide_launcher.log (193.7 KB)

This is getting annoying :confused: I only managed to finish the Tutorial and 1 Mission since.

Issue Description:
Crashed randomly

Platform:
[Steam]

Player ID:
[Steam ID: 76561198012679528]

Approx. Time of Issue & Timezone:
[12/08/2022, 21.22PM] [CET]

Reproduction Rate:
99%

GUID: 6018c7df-361c-4896-81fb-44ba185eb4c8
Log File:
Info Type:


console-2022-12-08-19.55.23-6018c7df-361c-4896-81fb-44ba185eb4c8.log (113.5 KB)

crash_dump-2022-12-08-19.55.23-6018c7df-361c-4896-81fb-44ba185eb4c8.dmp (712.3 KB)

Crashing at least once a mission, mostly more at random points:
Issue Description:
Crashed randomly

Platform:
[Steam]

Player ID:
SonicSlice

Approx. Time of Issue & Timezone:
[12/08/2022, 3:30 PM] [EST]

Reproduction Rate:
99% At least once a mission

GUID: 27936b27-aa58-43f6-a3e8-99d1e66db601
Log File:
Info Type:


New nvidia Driver 527.56.
Still can’t play above 60 fps or I crash every few minutes.
it was a while ago so the GUID is not there cuz I overwrote it.

You can have the logs though…Still the same kinda crashing.
crash_dump-2022-12-08-19.20.58-0469a607-18ab-4623-9b6d-b5133b8624bd.dmp (849.7 KB)
console-2022-12-08-19.20.58-0469a607-18ab-4623-9b6d-b5133b8624bd.log (156.9 KB)

Hey! I am having the exact same issue and i found some kind of temporary fix. Maybe it’ll work for you. In the launcher settings, i put my “Worker Thread” to 1 and i’ve been able to log onto the mourningstar since. Hopefully they fix this soon