KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

Issue Description: Crash on poxburster explosion/kill - seems like a gpu issue

Crash Report (If Applicable):
GUID: 439b20a3-f29e-4b35-a10d-f589674d5f72
Log File:
Info Type:


Error Displayed (If Applicable): No error

Steps to Reproduce:

  1. load into a mission
  2. Play
  3. Kill poxburster with kantrael XII lasgun while ADSing

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
23:00 UTC

console-2022-11-30-21.42.58-439b20a3-f29e-4b35-a10d-f589674d5f72.log (832.6 KB)
darktide_launcher.log (138.0 KB)

1 Like

Still crashing regularly

GUID: 4e865116-c78b-417d-a540-f7ef1f3cf145
Log File:
Info Type:


GUID: 4a0593fe-754b-4bc2-95af-9110fcc86d47
Log File:
Info Type:


GUID: 31184fe1-01ae-4712-9a76-728e60cb149a
Log File:
Info Type:


GUID: 0696ce63-a341-43de-a329-4fcb4948bc7c
Log File:
console-2022-11-30-21.54.54-0696ce63-a341-43de-a329-4fcb4948bc7c.log (120.4 KB)

Info Type:


gpu hang playing mission (walking/fighting) and loading in to mission

console-2022-11-30-18.52.32-355a5a69-c8ad-4e8a-9ef7-6ddb5bd0b4f4.log (400.0 KB)
console-2022-11-30-19.36.42-c10470ee-b9c6-4db2-8de4-529435451426.log (93.8 KB)
console-2022-11-30-19.48.58-3a83d2cc-81b2-41b5-8a9a-8ab5f579ff5b.log (137.5 KB)
console-2022-11-30-19.53.19-cc64cf53-bf65-44de-b9d4-aefd8decca94.log (226.9 KB)
console-2022-11-30-20.14.20-96167e37-8c48-4d1c-b336-395386284187.log (113.2 KB)

Issue Description:

Crashes on specific places on some missions, for example while waiting for elevator and defending bridge on the water storage map it always crashes.
Was same during early access beta.

Platform: Steam

Player ID: 76561198079586404

GUID:

69a9b660-7677-4fa8-8e92-208c6207e8ab

Crash dump: crash_dump-2022-11-30-20.29.44-69a9b660-7677-4fa8-8e92-208c6207e8ab.dmp (995.1 KB)
Log File: console-2022-11-30-20.29.44-69a9b660-7677-4fa8-8e92-208c6207e8ab.log (403.2 KB)

crash_dump-2022-11-30-18.16.34-9c70de4f-c2cd-4938-83d8-ff2a3c0e2306.dmp (892.9 KB)
crash_dump-2022-11-30-19.00.06-08c09cbb-564f-43bf-a479-c3066987f716.dmp (833.7 KB)
crash_dump-2022-11-30-19.41.09-56fbe4f4-a08e-4aab-9200-58b1bbfdd8ef.dmp (827.8 KB)
crash_dump-2022-11-30-21.46.15-44573288-2bd2-4df2-b0a5-d278194eaaad.dmp (854.8 KB)
crash_dump-2022-11-30-21.50.15-6c2db863-d41f-4f73-8c8e-e1c57af02390.dmp (829.6 KB)

just from today

GUID: dfb38282-ba0e-4d47-aeb4-ece7451128c8
Log File:
Info Type:


beta had to keep worker threads at 1ā€¦ anything higher = crash after a minute or twoā€¦

post betaā€¦ I managed to get 5 missions without any problemsā€¦ then back to back crashes (I let it reset everythign so was using 13)ā€¦ Massive reverb audio loopā€¦ game locks upā€¦ welcome to bug reporter (I know fatshark is special, but why wouldnt it include the ERROR report in the ERROR reportā€¦ why does it only open up once you CLOSE the reportā€¦ )

So refunded i have no more time and energy to play the Testobjective and there is no hope to run the game. Sorry this should be my Game of the Year.

Had a crash in the middle of a mission and quit playing during pre-order beta due to consistently crashing 1 - 4 times per mission. Iā€™ve tried following all steps as outlined in the links with no luck.

GUID: 9b95a851-197d-4064-9837-8db78fcc2a12
Log File:
Info Type:


We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Crash Report (If Applicable):
console-2022-11-30-22.10.38-7437fa19-a4cd-4d52-8a07-b59247676c7f.log (211.7 KB)

Platform:
Steam

Player ID:

Upload darktide_launcher.log:
darktide_launcher.log (523.8 KB)

If I run the default settings ā€œHigh, DLSS auto, raytracing medium, 3 worker threadsā€ the game runs well, 50-70 fps, for a longer period of time before crashing, like 5-10 minutes.

If I turn worker threads down to 1, the game runs like garbage and I can complete missions, but itā€™s not very enjoyable playing at 15-60 fps on medium-low settings, with some areas being extremely heavy to run.

Yep Threads to 1 fixes like 99% of the crashes, not sure with DLSS but I turned it off as well. I just wanna play but yeahā€¦Dem frames byebye

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
So as the animation for walking off the ship ends and it goes first person my game crashes. It has happened 4 times in a row now and I am tired of starting up Darktide again. I dont even get a queue to reconnect.
Crash Report (If Applicable):
GUID: 723b8712-adb1-4f3c-b839-9cc9c55afbdf
Log File:
Info Type:


[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash

Mission Name (If Applicable):
Just all missions

Platform:
[Steam/Microsoft Store]
Steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
The Silver Moon
Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
15:03 alaska time
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Constant
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OKā€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OKā€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

console-2022-11-30-22.00.06-53b85683-9bfe-49aa-ad4e-675d69f5caf3.log (355.4 KB)

crash_dump-2022-11-30-22.00.06-53b85683-9bfe-49aa-ad4e-675d69f5caf3.dmp (885.9 KB)

Steam ID - Xeoah

I am unable to complete a match without crashing. No other game I own on steam has stability issues. Localized crashing to only this game.

GUID: bb9056f8-e98c-46c4-834d-d228763e2058
Log File:
Info Type:


Iā€™ve tried every troubleshooting step. verify game files, experimental branch, uninstall and reinstall drivers, ddu uninstall, memory integrity check, reinstall cpp libs, disable overclocks, BIOS update, previous version of gpu drivers, etc. in beta a couple days ago i had more stability with FSR than DLSS, and now both are consistently giving crashes. about to try reinstalling OS and going back to windows 10 to see if that fixes it; but if the fine folks at fatshark have any insight before then, Iā€™d appreciate it. Event viewer is showing an error with nvlddmkm

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

play game

Platform:
steam

Reproduction Rate:
constant

Upload Console Log:
console-2022-11-30-23.06.29-4dca1afb-7437-4a50-be21-a2ce9e2c585a.log (1.5 MB)

Upload darktide_launcher.log:
darktide_launcher.log (295.3 KB)

Upload crash dump
crash_dump-2022-11-30-23.06.29-4dca1afb-7437-4a50-be21-a2ce9e2c585a.dmp (706.5 KB)

My hardware:
Ryzen 3800x
32gb ram
3060ti
Windows 10 (see update below)
running with dlss/fsr now no problem

UPDATE!!!:
Reverting from windows 11 to windows 10 has resulted in complete stability. Kind of a drastic step to have to take; but it worked. I tried literally every other step. If youā€™re getting gpu hangs I would recommend it.

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
Iā€™ve encountered consistent crashing, I would crash multiple times throughout the tutorial, roughly around the time Iā€™m about to extract with the lady I saved. Ended up speed running it to get to the main hub and didnā€™t encounter any issues for an additional 45 minutes or so. From there on, I am stuck on the cutscene where there are quite a few men/women (praying?) infront of two guards. Within the first 1-2 seconds of this cutscene I will crash to desktop, every time.

RTX 3080
I7 12700F
16gb

Game runs solidly otherwise, Iā€™m beyond excited to jump back in once this issue is resolved!
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
GUID: aa705f02-5b66-4b8d-ace3-ae4ee94a0e39
Log File:
Info Type:


Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Microsoft Store/PC Game Pass
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Impulsex67
Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
11/30/2022, 6:52PM EST
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Constant
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OKā€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2022-11-30-23.51.31-aa705f02-5b66-4b8d-ace3-ae4ee94a0e39.log (55.3 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OKā€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (162.8 KB)

More crash logs.
console-2022-12-01-00.05.19-1c3570a3-415e-45af-a7f3-942e04498451.log (80.0 KB)
console-2022-11-30-23.56.44-f0a9e64e-8b65-4d7e-820b-706599e5dbe1.log (561.4 KB)
crash_dump-2022-12-01-00.05.19-1c3570a3-415e-45af-a7f3-942e04498451.dmp (1.1 MB)
crash_dump-2022-11-30-23.56.44-f0a9e64e-8b65-4d7e-820b-706599e5dbe1.dmp (873.0 KB)

Iā€™ve also been having the same crashes I experienced back in Beta. All my problems are related to DLSS. having it on causes crashes 2-3 times a run, turned off I havenā€™t crashed yet.

GUID: e71edddc-c2dd-4f9a-a5b9-fbc1ff8718c0
Log File:
console-2022-11-30-22.33.14-bcebc9b9-d3d0-40fd-9d61-9e7e888f171c.log (960.4 KB)
crash_dump-2022-11-30-22.24.33-e71edddc-c2dd-4f9a-a5b9-fbc1ff8718c0.dmp (844.0 KB)
Info Type:

GUID: bcebc9b9-d3d0-40fd-9d61-9e7e888f171c
Log File:
console-2022-11-30-22.44.23-9aed9892-0f2e-47b9-a62b-281e854c1135.log (143.9 KB)

crash_dump-2022-11-30-22.33.14-bcebc9b9-d3d0-40fd-9d61-9e7e888f171c.dmp (817.9 KB)

Info Type:
darktide_launcher.log (290.5 KB)
DxDiag.txt (117.5 KB)

Updated my redistributables, reinstalled latest graphics drivers, and repaired corrupted windows files that were found with the DISM script. None of this has changed the outcome of my shader loading error = 1 crashes.