KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

GUID: 514b21c3-0f9d-4c99-9b13-7080414172a3
Log File:
Info Type:


you were able to load into the first mission? i envy you. I cant even load in past character selection without it crashing. Even if it does i only make it a few minutes in before random crash.

Potential workaround. Could anybody try this and let me know if they have any success with this method?:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OKā€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Open the user_settings.config
  5. Scroll down to launcher_overrides
  6. Enter the line threaded_streamer = false within the brackets {} as seen below
  7. Save your changes
  8. Launch Darktide as normal and observe

image

1 Like

Issue Description:
Some new crashes with latest version.
Version: Hotfix 1.0.13
During missions game crashes to windows.
Logs show: ā€œDXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNGā€

RTX 3080ti
AMD Ryzen 9 5950X
32GB
Windows 11 22H2 22621.900 (latest), NVidia v.527.37 drivers (latest)

Crash Report (If Applicable):

GUID: 0ad49d09-93e6-43e4-8e0e-758b771a4b9c
GUID: 8bb4240a-fd34-4915-937d-934889e59a8d
GUID: 6229e4d2-a04c-4057-8dad-3f6f2acddf89

Error Displayed (If Applicable):

Steps to Reproduce:

  1. Play mission
  2. Random point game freeze for 1sec and crash to desktop

Mission Name (If Applicable):

Platform:
Steam

Player ID:
Steam ID: Frirr

Approx. Time of Issue & Timezone:
Check log timestamps

Reproduction Rate:
Often (<75%)

Upload Supporting Evidence:

Upload Console Log:
console-2022-12-02-15.23.06-0ad49d09-93e6-43e4-8e0e-758b771a4b9c.log (213.4 KB)
console-2022-12-02-15.44.29-8bb4240a-fd34-4915-937d-934889e59a8d.log (53.0 KB)
console-2022-12-02-15.47.11-6229e4d2-a04c-4057-8dad-3f6f2acddf89.log (811.5 KB)

Upload darktide_launcher.log:
darktide_launcher.log (148.8 KB)

Sorry, still same crash :confused:

GUID: 71264fdc-b8ac-4fdd-b99e-350917b11230
Log File:
Info Type:


user_settings.config (3.5 KB)
console-2022-12-02-21.02.10-71264fdc-b8ac-4fdd-b99e-350917b11230.log (54.2 KB)
crash_dump-2022-12-02-21.02.10-71264fdc-b8ac-4fdd-b99e-350917b11230.dmp (836.4 KB)

the launcher_overrides line doesnā€™t exist in my user config within the appdata/roaming/fatshark/darktide directory for some reason. Took a screenshot of the entire config file for reference.


that is why she said ā€œenter the lineā€.
notepad++_QIC0l1qZ9r

You should have this in your user_settings.config already, providing youā€™ve booted up Darktide since the patch (as it was newly introduced with the patch). So if you havenā€™t launched Darktide post-patch, you wonā€™t see it yet:

launcher_overrides = { }

Then you go ahead and add in threaded_streamer = false within those brackets :slight_smile:

I can confirm it is not added after the patch, I booted up my game at least 5 times because of the crashes after the patch.

Good to know! Thank you, Iā€™ll let our Engine Developer know.

This line did not help. Will add this to my long post above. lasted 2-3 minutes in hub before crashing, same as before

@Fasel Could you try exiting, and re-launching Steam?

Thanks to anybody else who has tried this. Sorry to see youā€™ve had no luck.

that did the trick, even tho I did not have a extra patch, thank you!

No problem! Anything new that can help fix this is good. Glad to see that things are being tried.

1 Like

Hi!

I saw that some of you had a bunch of

21:03:17.763 [d3d12 pipeline state] creating pipeline state for #ID[50ed6411]
21:03:17.763 [d3d12 pipeline state] creating pipeline state for #ID[50ed6411]
21:03:17.853 [d3d12 pipeline state] creating pipeline state for #ID[df4fd238]
21:03:17.853 [d3d12 pipeline state] creating pipeline state for #ID[df4fd238]

in the log file right before the crash.

Iā€™m curious if it will help to reset the shader cache.
To do that, simply delete the two .pso_lib files, and the .hans file in the same directy where user_settings.config is. Iā€™m not saying it will help, but we need to try anything now.

just to confirm and rule out any missunderstanding, you mean these files yes?
explorer_eOjmQsq3fN

That is correct. The files will be re-generated next time you launch the game. And if they for some reason contain anything broken that will be removed.

Was pretty sure this would not work for me, as the game crashed from a fresh install earlier. And sure enough, crashed just as before.

GUID: 52413121-62b1-4e6c-9730-b735729294c2
Log File:
Info Type:


crash_dump-2022-12-02-21.35.17-52413121-62b1-4e6c-9730-b735729294c2.dmp (858.0 KB)
console-2022-12-02-21.35.17-52413121-62b1-4e6c-9730-b735729294c2.log (60.9 KB)
user_settings.config (3.5 KB)

Iā€™ll just add that the crash also shows up in the Event Viewer of Windows 11:

Log Name: System
Source: nvlddmkm
Date: 02/12/2022 22:37:06
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-UER9HIT
Description:
The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video12
Error occurred on GPUID: 100

The message resource is present but the message was not found in the message table

Event Xml:



0
0
2
0
0
0x80000000000000

8774


System
DESKTOP-UER9HIT



\Device\Video12
Error occurred on GPUID: 100
00000000020030000000000000000000000000000000000000000000000000000000000000000000

When the crash occurs GPU Usage spikes to 100% as the driver crashes. For me it usually happens during the ā€œI am a warriorā€ cutscene. The two times I have managed to get past the cutscene it crashes during a level, so I have a character that launches straight into that cutscene in order to quickly check if things work. Any more info you need I am happy to provide if I can.

okay after doing this I instantly crashed after loading in a mission.

crash_dump-2022-12-02-21.37.08-ec197223-3e6c-4c47-9433-11f9ec5739e4.dmp (740.0 KB)
console-2022-12-02-21.37.08-ec197223-3e6c-4c47-9433-11f9ec5739e4.log (127.0 KB)