KNOWN ISSUE: Backend Error

Issue Description:
Receiving “backend error, error signing in” when attempting to login and play.

Error Displayed (If Applicable):
Backend error
error signing in

Steps to Reproduce:
Space to login
closing backend error popup
Terminating Steam and relaunching
Exclude Darktide.exe and EasyAntiCheat_EOS.exe in firewall
Temp turning off firewall
Check internet connection and security

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store/Xbox]
Steam
Player ID:
Slime

Approx. Time of Issue & Timezone:
11/17/2023 to present
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

— Often

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]
user_settings.config (5.0 KB)
console-2023-11-22-03.31.18-f18a7467-b6e7-47b7-b00a-b2210eba751a.log (20.2 KB)